Patent Assignment
Reel/Frame 016493/0991
Assignment of Assignor's Interest
Recorded: 2005-04-19
Pages: 5
Assignee
CISCO TECHNOLOGY, INC.
170 WEST TASMAN DRIVE, SAN JOSE, CALIFORNIA, 95134
Covered Property
(1)
Method and System for Automatic Supervisor Intervention in Problematic Calls in a Call Center