Patent Assignment
Reel/Frame 017746/0377
Merger
Recorded: 2006-06-07
Received: 2006-06-07
Pages: 7
Assignor
BBNT SOLUTIONS LLC
Executed: 2006-01-03
Assignee
BBN TECHNOLOGIES CORP.
10 MOULTON STREET, CAMBRIDGE, MA, 02138, UNITED STATES
Covered Properties
(21)
System and Method for Observing Calls to a Call Center
Application:
10/090,264 →
Apparatus and Method for Logging Events That Occur When Interacting with an Automated Call Center System
Application:
10/090,395 →
Apparatus and Method for Analyzing an Automated Response System
Application:
10/090,369 →
System and Method for Assessing a Call Center
Application:
10/090,522 →
System and Method for Annotating Recorded Information from Contacts to Contact Center
Application:
10/090,524 →
Apparatus and Method for Visually Representing Behavior of a User of an Automated Response System
Application:
10/090,579 →
Apparatus and Method for Analyzing Routing of Calls in an Automated Response System
Application:
10/090,210 →
Apparatus and Method for Visually Representing Events in Calls Handled by an Automated Response System
Application:
10/090,546 →
Apparatus and Method for Monitoring Performance of an Automated Response System
Application:
10/090,234 →
Apparatus and Method for Quantifying an Automation Benefit of an Automated Response System
Application:
10/090,205 →
Method for Providing Location Information of a Wireless Communication Device
Application:
10/032,202 →
Method for Providing a Current Location of a Wireless Communication Device
Application:
10/032,355 →
Systems and Methods for Identifying and Mapping Conduit Location
Application:
09/963,702 →
Method and Apparatus for Sequence Number Checking
Application:
09/955,830 →
Voice Activated Web Browser
Application:
09/942,276 →
Method and Apparatus for Providing Adaptive Self-Synchronized Dynamic Address Translation
Application:
09/927,671 →
Sliding Scale Adaptive Self-Synchronized Dynamic Address Translation
Application:
09/927,979 →
Method and Apparatus for Eliminating Unwanted Telephone Calls
Application:
09/871,024 →
System and Method for Maximum Benefit Routing
Application:
09/847,256 →
Hardware Address Adaptation
Application:
09/834,355 →
Systems and Methods for Implementing Segmentation in Speech Recognition Systems
Application:
09/826,715 →