Patent Assignment
Reel/Frame 035148/0556
Assignment of Assignor's Interest
Recorded: 2015-03-12
Pages: 12
Assignors
CECCHI, GUILLERMO A.
Executed: 2015-03-04
KOZLOSKI, JAMES R.
Executed: 2015-03-04
PICKOVER, CLIFFORD A.
Executed: 2015-02-25
RISH, IRINA
Executed: 2015-03-04
ROYYURU, AJAY K.
Executed: 2015-03-11
Assignee
INTERNATIONAL BUSINESS MACHINES CORPORATION
NEW ORCHARD ROAD, ARMONK, NEW YORK, 10504
Covered Property
(1)
Using Graphical Text Analysis to Facilitate Communication Between Customers and Customer Service Representatives