IP Library › Assignment 054555/0121
Patent Assignment
Reel/Frame 054555/0121

Notice of Grant of Security Interest in Patents

Recorded: 2020-12-01 Pages: 6
Assignor
Assignee
BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
555 CALIFORNIA STREET, 4TH FLOOR, AGENCY MANAGEMENT, MAIL CODE: CA5-705-04-09, SAN FRANCISCO, CALIFORNIA, 94104
Covered Properties (11)
System and Method for Automated Customer Calling
Patent: 6,744,881 →
Application: 09/656,026 →
System and Method for Automated End-User Support
Patent: 8,096,809 →
Application: 09/944,676 →
Publication: US 2002/0146668
System and Method for Automated End-User Support
Patent: 7,614,014 →
Application: 09/944,836 →
Publication: US 2002/0145628
System and Method for Dynamic Modification of Web Content
Patent: 7,844,907 →
Application: 10/272,373 →
Publication: US 2004/0075686
System and Method for Automated Customer Calling
Patent: 6,928,157 →
Application: 10/820,282 →
Publication: US 2004/0190709
Method and Apparatus for Managing Customer Data
Patent: 7,995,735 →
Application: 10/825,645 →
Publication: US 2005/0232399
System and Method for Ivr Signature Detection and Event Management
Patent: 7,787,601 →
Application: 11/076,602 →
Publication: US 2005/0201526
System and Method for Ivr Signature Detection and Event Management
Patent: 8,160,211 →
Application: 12/834,120 →
Method and Apparatus for Managing Customer Data
Patent: 8,416,941 →
Application: 13/087,815 →
System and Method for Automated End-User Support
Patent: 8,636,515 →
Application: 13/315,776 →
Publication: US 2012/0084648
System and Method for Ivr Signature Detection and Event Management
Patent: 8,675,826 →
Application: 13/418,442 →
Related Assignments (8)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest Apr 26, 2012
From: BURGIN, DANIEL KEELE; GOSLING, SCOTT MOORE; YOUNG, DAVID L.; WATLER, WILLIAM RANDY
To: FINALI CORPORATION
Reel/Frame 028110/0154 →
Change of Name Feb 8, 2013
From: FINALI CORPORATION
To: CONVERGYS CUSTOMER MANAGEMENT GROUP INC.
Reel/Frame 029779/0664 →
Security Interest Oct 5, 2018
From: CONVERGYS CUSTOMER MANAGEMENT GROUP INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 047085/0933 →
Security Interest Oct 5, 2018
From: CONVERGYS CUSTOMER MANAGEMENT GROUP INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 047085/0992 →
Change of Name Apr 4, 2019
From: CONVERGYS CUSTOMER MANAGEMENT GROUP INC.
To: CONCENTRIX CVG CUSTOMER MANAGEMENT GROUP INC.
Reel/Frame 049785/0045 →
Termination and Release of Security Interest in Patents Nov 30, 2020
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: CONCENTRIX CVG CUSTOMER MANAGEMENT GROUP INC. (FORMERLY KNOWN AS CONVERGYS CUSTOMER MANAGEMENT GROUP INC.)
Reel/Frame 054547/0435 →
Termination and Release of Security Interest in Patents Dec 1, 2020
From: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
To: CONCENTRIX CVG CUSTOMER MANAGEMENT GROUP INC. (FORMERLY KNOWN AS CONVERGYS CUSTOMER MANAGEMENT GROUP INC.)
Reel/Frame 054554/0575 →
Termination and Release of Security Interest in Patents Apr 21, 2023
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: CONCENTRIX CVG CUSTOMER MANAGEMENT GROUP INC.
Reel/Frame 063424/0679 →