Community emergency notification system with inter-organizational compatibility
View Patent ↗A community safety system with inter-organizational communication, allowing for members of a first organization to provide alerts when located within a security zone associated with a second organization. A notification management entity, responsible for managing the different safety systems associated with each organization, determines where a user is located and whether the user is associated with any of the organizations responsible for the security zone in which the user is located.
1 . A method of inter-organizational alert communication, comprising:
receiving an alert;
identifying a location of a user device of a registered user, one or more of the user device and the registered user being associated with the alert;
determining that the location of the user device falls within a security zone of a first organization and a second organization;
determining whether or not the registered user is a member of the first organization within whose security zone the user device is determined to be located;
sending to an administrator device of the second organization one or more of the alert, and a communication representing the alert; and
limiting the second organization's access to one or more elements of personally identifiable information of the registered user associated with the alert while maintaining the second organization's access to other elements of the personally identifiable information based on the user's association with the first organization.
2 . The method of claim 1 , further comprising:
providing one or more non-specific indicators in place of one or more elements of the registered user's personally identifiable information, thereby providing a way for the second organization to refer to the registered user without knowing a true identity of the registered user.
3 . The method of claim 1 , further comprising:
tagging the alert with anonymity information.
4 . The method of claim 1 , further comprising:
establishing a two-way communication channel between the user device and the administrator device.
5 . The method of claim 4 , wherein the two-way communication channel comprises a dedicated two-way communication channel, the dedicated two-way communication channel configured to carry voice data, text data, video data, or image data.
6 . A system of inter-organizational alert communication, comprising:
a notification management entity comprising one or more servers, the notification management entity configured to:
receive an alert;
identify a location of a user device of a registered user, one or more of the user device and the registered user being associated with the alert;
determine that the location of the user device falls within a security zone of a first organization and a second organization;
determine whether or not the registered user is a member of the first organization within whose security zone the user device is determined to be located;
send to an administrator device of the second organization one or more of the alert, and a communication representing the alert; and
limiting the second organization's access to one or more elements of personally identifiable information of the registered user associated with the alert while maintaining the second organization's access to other elements of the personally identifiable information based on the user's association with the first organization.
7 . The system of claim 6 , wherein the notification management entity is configured to prevent the second organization from viewing one or more elements of the personally identifiable information of the registered user associated with the alert by providing to the second organization one or more non-specific indicators in place of the one or more elements of the registered user's personally identifiable information.
8 . The system of claim 6 , wherein the notification management entity is configured to prevent the second organization from viewing one or more elements of the personally identifiable information of the registered user associated with the alert by tagging the alert with anonymity information.
9 . The system of claim 6 , wherein the notification management entity is further configured to establish a two-way communication channel between the user device and the administrator device.
10 . The system of claim 9 , wherein the two-way communication channel comprises a dedicated two-way communication channel, the dedicated two-way communication channel configured to carry voice data, text data, video data, or image data.
11 . A method of inter-organizational alert communication, comprising:
receiving, by a notification management entity comprising a plurality of servers, an alert;
identifying, by the notification management entity, a location of a user device of a registered user, one or more of the user device and the registered user being associated with the alert;
determining, by the notification management entity, that the location of the user device falls within a security zone of a first organization and a second organization;
sending, by the notification management entity and responsive to a determination that the registered user is a member of the first organization, the alert to an administrator device of the first organization, wherein the alert includes one or more elements of personally identifiable information of the registered user; and
sending, by the notification management entity and responsive to a determination that the registered user is not a member of the second organization, a modified version of the alert to an administrator device of the second organization, wherein the modified version of the alert does not include one or more elements of the personally identifiable information of the registered user that were contained in the unmodified version of the alert.
12 . The method of claim 11 , wherein the modified version of the alert includes one or more non-specific indicators in place of one or more elements of the registered user's personally identifiable information, thereby providing a way for the second organization to refer to the registered user without knowing a true identity of the registered user.
13 . The method of claim 11 , wherein the modified version of the alert includes an anonymity tag including anonymity information.
14 . The method of claim 11 , further comprising:
establishing a two-way communication channel between the user device and the administrator device of the second organization.
15 . The method of claim 14 , wherein the two-way communication channel comprises a dedicated two-way communication channel, the dedicated two-way communication channel configured to carry voice data, text data, video data, or image data.
16 . A system of inter-organizational alert communication, comprising:
a notification management entity comprising one or more servers, the notification management entity configured to:
receive an alert originated by a user device of a registered user;
identify a location of the user device that originated the alert;
determine that the location of the user device falls within a security zone of a first organization and a second organization among a plurality of organizations interactively coupled with the notification management entity;
determine whether or not the registered user is a member of the first organization within whose security zone the user device is located;
send, responsive to a determination that the registered user is a member of the first organization, the alert to an administrator device of the first organization, wherein the alert includes one or more elements of personally identifiable information of the registered user; and
send, responsive to a determination that the registered user is not a member of the second organization, a modified version of the alert to an administrator device of the second organization, wherein the modified version of the alert does not include one or more elements of the personally identifiable information of the registered user that were included within the unmodified alert.
17 . The system of claim 16 , wherein the notification management entity is configured to generate the modified version of the alert by providing one or more non-specific indicators in place of one or more elements of the registered user's personally identifiable information.
18 . The system of claim 16 , wherein the notification management entity is configured to generate the modified version of the alert by tagging the alert with anonymity information.
19 . The system of claim 16 , wherein the notification management entity is further configured to establish a two-way communication channel between the user device and the administrator device of the second organization.
20 . The system of claim 19 , wherein the two-way communication channel comprises a dedicated two-way communication channel, the dedicated two-way communication channel configured to carry voice data, text data, video data, or image data.