Failure management system and failure management method
A failure management device includes: an information collection unit configured to collect failure information which is information about a failure of devices or instruments loaded in a vehicle; a notification unit configured to output a failure notice notifying occurrence of the failure inside the vehicle; and an instruction unit configured to instruct the notification unit whether or not to output the failure notice when the failure of one of the devices or the instruments is found based on the failure information, and the instruction unit prohibits the notification unit from outputting the failure notice when the device or the instrument in which the failure is found is not involved in execution of an option function for which the execution is permitted, based on management information indicating whether or not the execution of the option function is permitted for each of the option functions in the vehicle.
1 . A failure management system comprising
a failure management device loaded in a vehicle and a management server provided outside the vehicle and communicably connected via a communication network with the failure management device, wherein
the failure management device includes a processor, wherein the processor is configured to
collect failure information which is information about a failure of devices or instruments loaded in the vehicle, and
output a failure notice notifying occurrence of the failure inside the vehicle,
the management server configured to
store, in a memory, management information indicating whether or not execution of each of a plurality of option functions of the vehicle is permitted or not, and
receive request for utilization start or utilization stop of each of option functions that is transmitted by a user of the vehicle via a portable terminal, transmit an instruction of execution permission or execution prohibition of the corresponding option function, and update the management information,
wherein the processor of the failure management device is configured to
determine, based on the instruction of execution permission or execution prohibition of each of option functions received from the management server, whether or not to output the failure notice when the failure of one of the devices or the instruments is found based on the failure information, and
prohibit outputting the failure notice when the device or the instrument in which the failure is found is not involved in execution of the option function for which the execution is permitted.
2 . The failure management system according to claim 1 , wherein
the failure management device includes a second memory that receives the management information from the management server and stores the management information,
the processor determines whether or not to output the failure notice based on the instruction to permit execution or prohibit execution of each of option functions received from the management server when communicable with the management server, and determines whether or not to output the failure notice based on the management information stored in the second memory when not communicable with the management server.
3 . The failure management device configuring the failure management system according to claim 2 .
4 . A failure management method executed by a processor of a computer, the method comprising:
a step of communicating between a failure management device loaded in a vehicle and a management server provided outside the vehicle and communicably connected via a communication network with the failure management device;
a collection step of collecting failure information which is information about a failure of devices or instruments loaded in a vehicle;
a step of receiving request for utilization start or utilization stop of each of option functions that is transmitted by a user of the vehicle via a portable terminal, transmitting an instruction of execution permission or execution prohibition of the corresponding option function, and storing management information indicating whether or not execution of the option function of the vehicle is permitted or not in a memory;
a step of determining, based on the instruction of execution permission or execution prohibition of each of option functions received from the management server, whether or not to output a failure notice notifying occurrence of the failure when the failure of one of the devices or the instruments is found based on the failure information; and
a notification step of outputting the failure notice determined to output inside the vehicle,
wherein, in the step of determining whether or not to output the failure notice, output of the failure notice is prohibited when the device or the instrument in which the failure is found is not involved in execution of the option function for which the execution is permitted.