IP Library Granted Patent US 12665074
Granted Patent B1
US 12665074 · App. 17/560,102 · Granted Jun 23, 2026

Systems and methods for providing virtual care

Inventor: Joel Ward (San Francisco, CA)
Assignee: Dignity Health
G16H40/20G16H40/67
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Quick Facts
Patent No.
US 12665074
App. No.
17/560,102
Granted
Jun 23, 2026
Kind
B1
Abstract

Disclosed herein are systems and methods for providing virtual care for a patient. In one implementation, a patient care session corresponding to care for a patient is automatically joined in response to a command to initiate the patient care session. The patient care session is automatically joined using a location identifier and a password. The patient care session is presented in a visit mode of a virtual care interface. The visit mode prevents access to functionality outside of the patient care session. The visit mode of the virtual care interface is automatically ended following a termination of the patient care session. The virtual care interface is presented in a locked state.

Claims (45)

1 . One or more tangible non-transitory computer-readable storage media storing computer-executable instructions for performing a computer process on a computing system, the computer process comprising:

presenting, by a patient device, a virtual care interface in a locked state, the locked state being controlled by an access restriction system of the virtual care system, the virtual care interface being presented, in the locked state, as a continuous layer across an entirety of a display of the patient device and intercepting input captured using one or more input devices of the patient device to prevent access to other systems and functions of the patient device outside of the virtual care interface;

automatically joining a patient care session within the virtual care interface corresponding to care for a patient in response to a command to initiate the patient care session, the patient care session being automatically joined using a location identifier and a password and without user interaction with the virtual care interface at the patient device;

transitioning the virtual care interface from the locked state into a visit mode, the visit mode preventing access to functionality outside of the patient care session by presenting the virtual care interface as the continuous layer that becomes transparent to present the patient care session while continuing to intercept input uncorrelated with the patient care session;

presenting the patient care session in the visit mode, the access restriction system rejecting input corresponding to functionality outside of the patient care session;

periodically querying, across a predetermined interval, a state of the virtual care interface, the state of the virtual care interface indicating whether the patient care session is ongoing, wherein periodically querying comprises detecting, at the predetermined interval, whether a video conferencing application associated with the patient care session is running via the virtual care interface;

automatically ending the visit mode of the virtual care interface following return of the queried state indicating a termination of the patient care session;

transitioning the virtual care interface into the locked state; and

presenting the virtual care interface in the locked state, the access restriction system permitting access to functionality corresponding to the locked state.

2 . The one or more tangible non-transitory computer-readable storage media of claim 1 , wherein the locked state includes a call light and a messaging display.

3 . The one or more tangible non-transitory computer-readable storage media of claim 1 , wherein the virtual care interface is transitioned from the locked state to an unlocked state in response to an authenticated command.

4 . The one or more tangible non-transitory computer-readable storage media of claim 1 , wherein the command to initiate the patient care session is issued using a virtual coordinator system.

5 . The one or more tangible non-transitory computer-readable storage media of claim 1 , wherein the patient care session includes a patient examination using one or more peripheral devices.

6 . The one or more tangible non-transitory computer-readable storage media of claim 5 , wherein the virtual care interface switches between a plurality of input sources, the plurality of input sources corresponding to the one or more peripheral devices and a patient device.

7 . The one or more tangible non-transitory computer-readable storage media of claim 1 , wherein the patient care session includes an observation session, the observation session including real time observation of the patient among a plurality of patients, the observation session including the virtual care interface being in an observation mode.

8 . The one or more tangible non-transitory computer-readable storage media of claim 7 , further comprising:

preventing the plurality of patients from seeing or hearing each other in the observation mode.

9 . The one or more tangible non-transitory computer-readable storage media of claim 1 , further comprising:

joining a waiting room associated with the patient care session prior to automatically joining the patient care session.

10 . A method for providing virtual care for a patient, the method comprising:

presenting a virtual care interface in a locked state on a patient device, the locked state being controlled by an access restriction system configured to prevent access to functionality of the patient device outside of the virtual care interface in the locked state;

automatically joining a patient care session within the virtual care interface corresponding to care for the patient in response to a command to initiate the patient care session, the patient care session being automatically joined with a patient device using a location identifier and a password;

transitioning the virtual care interface from the locked state into a visit mode, the visit mode preventing access to functionality of the patient device outside of the patient care session;

presenting the patient care session in the visit mode, the access restriction system rejecting input corresponding to functionality outside of the patient care session;

periodically querying, across a predetermined interval, a state of the virtual care interface, the state of the virtual care interface indicating whether the patient care session is ongoing;

automatically ending the visit mode of the virtual care interface following return of the queried state indicating a termination of the patient care session;

transitioning the virtual care interface into the locked state; and

presenting the virtual care interface in the locked state using the patient device, the access restriction system permitting access to functionality corresponding to the locked state.

11 . The method of claim 10 , wherein the locked state includes a call light and a messaging display.

12 . The method of claim 10 , wherein the virtual care interface is transitioned from the locked state to an unlocked state in response to an authenticated command.

13 . The method of claim 10 , wherein the command to initiate the patient care session is issued using a virtual coordinator system.

14 . The method of claim 10 , wherein the patient care session includes a patient examination using one or more peripheral devices.

15 . The method of claim 14 , wherein the virtual care interface switches between a plurality of input sources, the plurality of input sources corresponding to the one or more peripheral devices and the patient device.

16 . The method of claim 10 , wherein the patient care session includes an observation session, the observation session including real time observation of the patient among a plurality of patients, the observation session including the virtual care interface being in an observation mode.

17 . The method of claim 16 , further comprising:

preventing the plurality of patients from seeing or hearing each other in the observation mode.

18 . The method of claim 10 , further comprising:

joining a waiting room associated with the patient care session prior to automatically joining the patient care session.

19 . A system for providing virtual care for a patient, the system comprising:

a virtual coordinator system configured to issue a command for initiating a patient care session corresponding to care for the patient;

a patient device configured to present a virtual care interface in a locked state, the locked state being controlled by an access restriction system configured to prevent access to functionality of the patient device outside of the virtual care interface in the locked state, automatically join the patient care session within the virtual care interface in response to the command to initiate the patient care session, the patient care session being automatically joined using a location identifier and a password, the patient device transitioning the virtual care interface from the locked state into a visit mode, the visit mode preventing access to functionality outside of the patient care session, the patient device presenting the patient care session in the visit mode, the access restriction system rejecting input corresponding to functionality outside of the patient care session; and

one or more provider devices configured to automatically join the patient care session in response to the command to initiate the patient care session,

wherein the access restriction system is configured to periodically query, across a predetermined interval, a state of the virtual care interface, the state of the virtual care interface indicating whether the patient care session is ongoing, and automatically transition the virtual care interface from the visit mode into the locked state following return of the queried state indicating a termination of the patient care session.

20 . The system of claim 19 , further comprising:

one or more peripheral devices configured to capture patient medical data for presentation during the patient care session.