Systems and methods for inactivity-based failure to complete task notifications

1 . A computer-implemented method for inactivity-based prompting of task completion, comprising:

monitoring a task status of a plurality of tasks related to an account associated with a user;

receiving an inactivity indication for a session established for the user on a user computing device in association with the account;

in response to receiving the inactivity indication for the session, identifying, from the plurality of tasks, a task that is incomplete based on the task status, wherein the task is of a task type;

obtaining information associated with the account;

determining an effect of a completion of the task on the account based on the information and the task type;

determining the completion of the task is not precluded based on the effect; and

in response to determining the completion of the task is not precluded, generating and transmitting a notification indicating the task is incomplete to the user computing device to prompt the user to complete the task via the user computing device.

2 . The computer-implemented method of claim 1 , wherein determining the effect of the completion of the task on the account further comprises:

predicting an interaction associated with the account that will occur within a time period relevant to the completion of the task based on the information; and

determining the effect of the completion of the task further based on the interaction predicted.

3 . The computer-implemented method of claim 1 , wherein receiving the inactivity indication for the session comprises:

receiving the inactivity indication in response to the user computing device detecting an event indicating a lack of user activity with an application used to establish the session on the user computing device or an event indicating a user activity associated with discontinuing use of the application.

4 . The computer-implemented method of claim 3 , wherein the event includes a manual selection to log out of the session via the application, a lack of activity associated with the application for a threshold period of time, the application losing focus, or a closing of the application.

5 . The computer-implemented method of claim 3 , wherein the inactivity indication is received in response to the user computing device detecting a period of time associated with the event is greater than a first threshold period of time and less than a second threshold period of time associated with an invalidation of the session.

6 . The computer-implemented method of claim 1 , wherein transmitting the notification comprises:

determining a communication channel for transmission of the notification that increases a likelihood of notification engagement to prompt task completion; and

transmitting the notification via the communication channel.

7 . The computer-implemented method of claim 6 , wherein the user computing device is a first user computing device, and the communication channel is at least one of a push notification of an application used to establish the session on the user computing device, an electronic mail, a text message, an instant message, or a phone call to at least one of the first user computing device or a second user computing device.

8 . The computer-implemented method of claim 1 , wherein the notification is a second notification, and the method further comprises:

prior to receiving the inactivity indication for the session, identifying, from the plurality of tasks, the task that is incomplete based on the task status; and

generating a first notification indicating the task is incomplete to the user computing device to prompt task completion.

9 . The computer-implemented method of claim 8 , wherein the first notification prompted the establishment of the session on the user computing device.

10 . The computer-implemented method of claim 1 , wherein monitoring the task status of the plurality of tasks comprises monitoring the task status in response to the session being established.

11 . The computer-implemented method of claim 1 , further comprising:

in response to detecting the completion of the task, updating the task status for the task to indicate the task is completed.

12 . The computer-implemented method of claim 1 , further comprising:

maintaining the task status of the plurality of tasks in association with an identifier of the account in a data store.

13 . The computer-implemented method of claim 1 , wherein the effect of the completion of the task on the account is a first effect, and determining the completion of the task is not precluded further comprises:

based on one or more previous interactions associated with the account that are identified from the information, predicting a future interaction associated with the account that will occur within a time period relevant to the completion of the task and have a second effect on the account; and

determining the completion of the task is not precluded based on the first effect and the second effect.

14 . A computer-implemented method for inactivity-based prompting of task completion, comprising:

monitoring a task status of a plurality of tasks related to an account associated with a user;

receiving an inactivity indication for a session established for the user on a user computing device in association with the account;

in response to receiving the inactivity indication for the session, identifying, from the plurality of tasks, a task that is incomplete based on the task status, wherein the task is of a task type;

obtaining information associated with the account;

determining an effect of a completion of the task on the account based on the information and the task type;

determining the completion of the task is precluded based on the effect; and

in response to determining the completion of the task is precluded, withholding generating and transmitting a notification indicating the task is incomplete to the user computing device at least until the completion of the task is no longer precluded.

15 . The computer-implemented method of claim 14 , wherein determining the effect of the completion of the task on the account further comprises:

predicting an interaction associated with the account that will occur within a time period relevant to the completion of the task based on the information; and

determining the effect of the completion of the task further based on the interaction predicted.

16 . The computer-implemented method of claim 14 , further comprising:

detecting a predefined waiting period has elapsed after determining the completion of the task is precluded;

obtaining updated information associated with the account;

determining a new effect of the completion of the task on the account based on the updated information and the task type;

determining the completion of the task is not precluded based on the new effect; and

transmitting the notification indicating the task is incomplete to the user computing device.

17 . The computer-implemented method of claim 16 , wherein transmitting the notification comprises:

determining a communication channel for transmission of the notification that increases a likelihood of notification engagement to prompt task completion; and

transmitting the notification via the communication channel.

18 . The computer-implemented method of claim 14 , wherein receiving the inactivity indication for the session comprises:

receiving the inactivity indication in response to the user computing device detecting an event indicating a lack of user activity with an application used to establish the session on the user computing device or an event indicating a user activity associated with discontinuing use of the application.

19 . The computer-implemented method of claim 14 , further comprising:

maintaining the task status of the plurality of tasks in association with an identifier of the account in a data store.

20 . A computer-implemented method for inactivity-based prompting of task completion, comprising:

monitoring a task status of a plurality of tasks related to an account associated with a user;

receiving an inactivity indication for a session established for the user on a user computing device in association with the account;

in response to receiving the inactivity indication for the session, identifying, from the plurality of tasks, a task that is incomplete based on the task status, wherein the task is of a task type;

obtaining information associated with the account;

determining an effect of a completion of the task on the account based on the information and the task type;

predicting an interaction associated with the account that will occur within a time period relevant to the completion of the task based on the information;

determining the completion of the task is precluded based on a change to the effect caused by the interaction predicted; and

in response to determining the completion of the task is precluded, withholding generating and transmitting a notification indicating the task is incomplete to the user computing device at least until the completion of the task is no longer precluded.