Method to identify text support availability and language for emergency response centers and to enable text-to-voice conversation streaming
A method includes receiving an emergency contact; determining an emergency deployment, at least in part based on the emergency contact; determining a public safety access point (PSAP), at least in part based on the emergency deployment; and transmitting a PSAP request to the PSAP, at least in part based on the emergency contact.
1 . A method, comprising:
receiving an emergency contact in a first language;
determining an emergency deployment, at least in part based on the emergency contact and at least one label for a plurality of words, each of the at least one label indicating at least one of a fire deployment, a medical deployment, or a police deployment, wherein the emergency deployment is determined at least in part based on a dictionary including the plurality of words;
determining a public safety access point (PSAP), at least in part based on the emergency deployment; and
transmitting a PSAP request to the PSAP, at least in part based on the emergency contact.
2 . The method of claim 1 , further comprising:
determining the first language of the emergency contact; and
translating the emergency contact into a second language to produce the PSAP request.
3 . The method of claim 1 , further comprising:
receiving a registration request, the registration request including a capability of the PSAP, wherein the PSAP is determined at least in part based on the capability.
4 . The method of claim 3 , wherein the registration request includes a jurisdiction of the PSAP, the emergency contact includes a location, and the PSAP is determined at least in part based on the jurisdiction and the location.
5 . The method of claim 1 , further comprising:
receiving a PSAP reply;
translating the PSAP reply to the first language to produce an emergency reply; and
transmitting the emergency reply.
6 . An apparatus, comprising:
a network interface that receives an emergency contact in a first language; and
a processor configured to determine an emergency deployment, at least in part based on the emergency contact and at least one label for a plurality of words, and to determine a public safety access point (PSAP), at least in part based on the emergency deployment, each of the at least one label indicating at least one of a fire deployment, a medical deployment, or a police deployment, wherein
the emergency deployment is determined at least in part based on a dictionary including the plurality of words, and
the network interface transmits a PSAP request to the PSAP, at least in part based on the emergency contact.
7 . The apparatus of claim 6 , wherein the processor further is configured to determine the first language of the emergency contact and to translate the emergency contact into a second language to produce the PSAP request.
8 . The apparatus of claim 6 , wherein the network interface receives a registration request, the registration request including a capability of the PSAP, and the processor further is configured to determine the PSAP at least in part based on the capability.
9 . The apparatus of claim 8 , wherein the registration request includes a jurisdiction of the PSAP, the emergency contact includes a location, and the processor further is configured to determine the PSAP at least in part based on the jurisdiction and the location.
10 . The apparatus of claim 6 , wherein
the network interface receives a PSAP reply and transmits an emergency reply, and
the processor further is configured to translate the PSAP reply to the first language to produce the emergency reply.
11 . A non-transitory computer-readable medium including instructions that, when executed by a processor, perform operations comprising:
determining an emergency deployment, at least in part based on an emergency contact in a first language and at least one label for a plurality of words, each of the at least one label indicating at least one of a fire deployment, a medical deployment, or a police deployment, wherein the emergency deployment is determined at least in part based on a dictionary including the plurality of words; and
determining a public safety access point (PSAP), at least in part based on the emergency deployment, wherein a PSAP request is transmitted to the PSAP, at least in part based on the emergency contact.
12 . The medium of claim 11 , the operations further comprising:
determining the first language of the emergency contact; and
translating the emergency contact into a second language to produce the PSAP request.
13 . The medium of claim 11 , the operations further comprising:
receiving a registration request, the registration request including a capability of the PSAP, wherein the PSAP is determined at least in part based on the capability.
14 . The medium of claim 13 , wherein the registration request includes a jurisdiction of the PSAP, the emergency contact includes a location, and the PSAP is determined at least in part based on the jurisdiction and the location.
15 . The medium of claim 11 , the operations further comprising:
translating a received PSAP reply to the first language to produce an emergency reply; and
transmitting the emergency reply, at least in part based on the received PSAP reply.
16 . The method of claim 1 , wherein the emergency deployment is determined at least in part based on a dominant label among the at least one label.
17 . The apparatus of claim 6 , wherein the emergency deployment is determined at least in part based on a dominant label among the at least one label.