IP Library › Granted Patent US 12694361
Granted Patent B2
US 12694361 · App. 18/920,914 · Granted Jul 28, 2026

On-demand services portal

Inventors: Robert O. Keith, Jr. (San Jose, CA); Sudha Manjunath (Fremont, CA)
G06Q10/083G06Q20/208
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Quick Facts
Patent No.
US 12694361
App. No.
18/920,914
Granted
Jul 28, 2026
Kind
B2
Abstract

A service portal enables a user to request a service from a variety of service providers from the comfort of home or elsewhere. The user is able to place the order and pay for the service using a computing device. Depending on the service request, additional steps may be included such as scanning an item or a room, packaging an item, and/or other preparatory steps. Items are able to be identified via scanning. Order entry is able to be initiated via the scanned identification. The scanned items are able to be inventoried and managed. Augmented reality is able to be used with the scanned items. A standalone services app is able to provide entertainment and other accompanying services.

Claims (45)

1 . A method comprising:

scanning an item of a user;

identifying the item based on scanning the item, automatically identifying a service option and a transporter option based on the item using trained artificial intelligence and machine learning (AI/ML) stored on a device, wherein one or more of the service option and transporter option are able to be selected by the user;

ordering a service for the item;

transporting the item to a location to perform the service;

processing the item;

notifying a transporter for pickup and delivery of the item to the user by sending a message to a mobile device of the transporter; and

transporting the item to the user, wherein transporting the item to the user comprises driving the item to the user with an autonomous vehicle or flying the item to the user with an unmanned aerial vehicle.

2 . The method of claim 1 wherein the service comprises a cleaning service.

3 . The method of claim 1 further comprising preparing the item for pickup.

4 . The method of claim 1 further comprising preparing the item for return to the user.

5 . The method of claim 1 wherein scanning the item comprises using a camera of a mobile device to scan or take pictures of the item.

6 . The method of claim 1 wherein identifying the item comprises searching for and determining a match of the item using machine learning.

7 . The method of claim 1 wherein ordering the service for the item includes automatically selecting the service based on identifying the item and service criteria.

8 . The method of claim 1 wherein transporting the item to the location to perform the service comprises driving the item to the location with an autonomous vehicle or flying the item to the location with an unmanned aerial vehicle.

9 . The method of claim 1 wherein processing the item includes cleaning the item.

10 . An apparatus comprising:

a camera for scanning an item of a user and capturing an amount of light reflected from the item;

a non-transitory memory for storing an application, the application for:

measuring the amount of light reflected from the item and determining a material of the item based on the amount of light reflected;

applying a digital mask on a stain within one or more digital images of the item such that the stain is masked out during analysis of the item to prevent misidentification of the item, wherein the stain is detected using machine learning based on a border of the stain within the digital images;

identifying the item based on the material and the digital images with the stain masked out, and automatically identifying a service option and a transporter option based on the item using trained artificial intelligence and machine learning (AI/ML) stored on the memory, wherein one or more of the service option and transporter option are able to be selected by the user;

ordering a service for the item from a plurality of different service options;

coordinating transport of the item to a location to perform the service by sending a message to a mobile device of a transporter; and

transporting the item to the user, wherein transporting the item to the user comprises driving the item to the user with an autonomous vehicle or flying the item to the user with an unmanned aerial vehicle; and

a processor for processing the application.

11 . The apparatus of claim 10 wherein the service comprises a cleaning service.

12 . The apparatus of claim 10 wherein scanning the item comprises using the camera to scan or take pictures of the item.

13 . The apparatus of claim 10 wherein identifying the item comprises searching for and determining a match of the item using machine learning.

14 . The apparatus of claim 10 wherein ordering the service for the item includes automatically selecting the service based on identifying the item and service criteria.

15 . A method comprising:

scanning an item of a user;

identifying the item based on scanning the item, automatically identifying a service option and a transporter option based on the item using trained artificial intelligence and machine learning (AI/ML) stored on a device, wherein one or more of the service option and transporter option are able to be selected by the user;

ordering a cleaning service for the item;

preparing the item for pickup;

transporting the item to a location to perform the cleaning service;

processing the item;

preparing the item for return to the user;

notifying a transporter for pickup and delivery to the user by sending a message to a mobile device of the transporter; and

transporting the item to the user wherein transporting the item to the user comprises driving the item to the user with an autonomous vehicle or flying the item to the user with an unmanned aerial vehicle.

16 . The method of claim 15 wherein scanning the item comprises using a camera of a mobile device to scan or take pictures of the item.

17 . The method of claim 15 wherein identifying the item comprises searching for and determining a match of the item using machine learning.

18 . The method of claim 15 wherein ordering the cleaning service for the item includes automatically selecting the cleaning service based on identifying the item and service criteria.

19 . The method of claim 15 wherein transporting the item to the location to perform the cleaning service comprises driving the item to the location with an autonomous vehicle or flying the item to the location with an unmanned aerial vehicle.

20 . The method of claim 15 wherein processing the item includes cleaning the item.