IP Library Granted Patent US 12696974
Granted Patent B2
US 12696974 · App. 18/165,616 · Granted Aug 4, 2026

Postal service cart including a mobile customer service terminal

Inventors: William A. Tartal (Baltimore, MD); Joel Dewnandan (Bladensburg, MD); Gabriel M. Yessin (Arlington, VA); Joram Shenhar (Fairfax, VA)
Assignee: UNITED STATES POSTAL SERVICE
A47B21/04A47B31/00A47B2200/0023
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Quick Facts
Patent No.
US 12696974
App. No.
18/165,616
Granted
Aug 4, 2026
Kind
B2
Abstract

A postal service cart includes a base member and a support member extending from the base member. The support member includes a first end connected with the base member and a second end. A system support surface is connected to the support member at the second end. The system support surface includes a first support zone configured to support a first portion of a customer interface system and a second support zone including a component placement location restrictor configured to support a second portion of the customer interface system. The component placement location restrictor confines placement of the second portion of the customer interface system to a section of the second support zone adjacent the forward edge.

Claims (32)

1 . A postal service cart comprising:

a base member;

a support member extending from the base member, the support member including a first end connected with the base member and a second end; and

a system support surface connected to the support member at the second end, the system support surface includes a first support zone configured to support a first portion of a customer interface system and a second support zone including a component placement location restrictor configured to support a second portion of the customer interface system, the component placement location restrictor confining placement of the second portion of the customer interface system to a selected section of the second support zone;

wherein the component placement location restrictor comprises a cut-out formed in the system support surface;

wherein the system support surface includes forward edge, a rear edge, a first side edge, and a second side edge, the forward edge being spaced from the rear edge by a surface depth and the first side edge being spaced from the second side edge by a surface width, the first side edge extending linearly from the forward edge to the rear edge;

wherein the cut-out includes a first edge that extends from the rear edge toward the forward edge, and a second edge that extends from the first edge toward the second side edge;

wherein a first end portion of the first edge terminates at the rear edge at about three-quarters (¾) of the surface width from the first side edge;

wherein a second end portion of the first edge connects with a first end section of the second edge;

wherein a second end section of the second edge terminates at the second side edge at about a mid-point of the surface depth.

2 . The postal service cart according to claim 1 , wherein the base member includes a first base surface and a second base surface that is opposite the first base surface, the support member being connected to the first base surface.

3 . The postal service cart according to claim 2 , wherein the base member includes a forward edge portion having a recess that extends into the first base surface and the second base surface.

4 . The postal service cart according to claim 2 , further comprising weight members mounted to the second base surface, the weight members enhancing stability of the postal service cart.

5 . The postal service cart according to claim 2 , further comprising: a plurality of wheels mounted to the second base surface.

6 . The postal service cart according to claim 2 , further comprising: a plurality of levelers mounted to the second base surface.

7 . A mobile customer service system comprising:

a postal service cart including a base member, a support member extending from the base member, the support member including a first end connected with the base member and a second end, and a system support surface connected to the support member at the second end, wherein the system support surface includes

a first support zone and a second support zone;

a first customer interface system including an input terminal supported on the system support surface in the first support zone;

a second customer interface zone including a component placement location restrictor is defined on the system support surface in the second support zone; and

a second customer interface system arranged on the system support surface in the second support zone, the component placement location restrictor confining placement of the second customer interface system to a selected section of the second support zone;

wherein the component placement location restrictor comprises a cut-out formed in the system support surface;

wherein the system support surface includes forward edge, a rear edge, a first side edge, and a second side edge, the forward edge being spaced from the rear edge by a surface depth and the first side edge being spaced from the second side edge by a surface width, the first side edge extending linearly from the forward edge to the rear edge;

wherein the cut-out includes a first edge that extends from the rear edge toward the forward edge, and a second edge that extends from the first edge toward the second side edge;

wherein a first end portion of the first edge terminates at the rear edge at about three-quarters (¾) of the surface width from the first side edge;

wherein a second end portion of the first edge connects with a first end section of the second edge;

wherein a second end section of the second edge terminates at the second side edge at about a mid-point of the surface depth.

8 . The mobile customer service system according to claim 7 , wherein the base member includes a first base surface and a second base surface that is opposite the first base surface, the support member being connected to the first base surface.

9 . The mobile customer service system according to claim 8 , wherein the base member includes a forward edge portion having a recess that extends into the first base surface and the second base surface.

10 . The mobile customer service system according to claim 8 , further comprising weight members mounted to the second base surface, the weight members enhancing stability of the postal service cart.

11 . The mobile customer service system according to claim 7 , wherein the first customer interface system further comprises a printer.

12 . The mobile customer service system according to claim 7 , wherein the second customer interface system comprises a scanner.