Control system and control method for unmanned vehicle
The present disclosure provides a control system for an unmanned vehicle that does not require a driver or conductor on board. The control system calculates an index relating to the maintenance of the in-cabin environment on the basis of information of items related to the in-cabin environment of the vehicle, determines whether the index is equal to or greater than a threshold value, notifies a predetermined message using a notification device in the indoor of the vehicle when the index is less than the threshold value, and transmits a remote assistance request to a remote assistance terminal that performs remote assistance of the vehicle when the index is equal to or greater than the threshold value.
1 . A control system comprising:
an unmanned vehicle that does not require a driver or conductor on board, the unmanned vehicle including a camera and a notification device,
a remote assistance terminal configured to perform remote assistance for the unmanned vehicle, and
a processor configured to communicate with the camera, the notification device, and the remote assistance terminal via a network, wherein
the camera is configured to capture an image of an interior cabin of the unmanned vehicle, and
the processor is configured to:
calculate, based on information of an item relating to an in-cabin environment of the unmanned vehicle, an index relating to maintenance of the in-cabin environment, the item relating to the in-cabin environment including a score corresponding to an act of public nuisance, the act of public nuisance obstructing maintenance of the in-cabin environment,
identify the act of public nuisance based on the captured image,
determine the score corresponding to the act of public nuisance,
calculate the index based on a value of the score corresponding to the act of public nuisance identified within a predetermined time period,
determine whether the index is smaller than a threshold value,
output a notification of a predetermined message via the notification device to cause the act of public nuisance to end in a case where the index is smaller than the threshold value, and
transmit a request for the remote assistance to the remote assistance terminal in a case where the index is equal to or greater than the threshold value, the remote assistance being performed via the remote assistance terminal to cause an announcement to be output to a person who is performing the act of public nuisance.
2 . The control system according to claim 1 , wherein:
information of the item relating to the in-cabin environment is obtained from an internal notification, the internal notification being transmitted from a mobile terminal of a passenger on board the unmanned vehicle; and
the processor is further configured to identify the act of public nuisance based on the internal notification.
3 . The control system according to claim 2 , wherein:
the item relating to the in-cabin environment includes a plurality of items;
the predetermined message includes a specific message that corresponds to each item of the plurality of items, and an abstract message that includes at least two items of the plurality of items; and
the processor is configured to output a notification of the abstract message prior to a notification of the specific message in a case where the index is smaller than the threshold value.