Display fixture configuration and management system

1 . A system for managing maintenance of at least one tangible display fixture in a physical store, the system comprising:

a display fixture database, said display fixture database storing data relating to tangible parts of said at least one tangible display fixture;

a server in communication with said database, said server configured for:

receiving input from a user, said input relating to a replacement tangible fixture part for said at least one tangible display fixture;

identifying at least one companion component for said replacement tangible fixture part, said at least one companion component being associated with said replacement tangible fixture part and said at least one companion component being identified using a first trained machine learning model;

when a price of said replacement tangible fixture part and said at least one companion component is higher than a predetermined value:

automatically generating an authorization request requesting authorization to order said replacement tangible fixture part and said at least one companion component, said authorization request requesting a user approval for an order for said replacement tangible fixture part and said at least one companion component;

automatically forwarding said authorization request to personnel having higher authority than said user;

associating a timer with said authorization request, said timer having a predetermined duration and beginning when said authorization request was generated;

detecting, when a duration of said timer expires, a status of said authorization request;

when said status is neither approved nor denied, automatically sending reminders regarding said authorization request to said personnel by way of at least one of:

an email message to said personnel;

a message to said personnel using a chat application;

a text message to said personnel using a mobile text messaging application; and

an entry in a calendar for said personnel;

when said price of said replacement tangible fixture part and said at least one companion component is under said predetermined value, automatically generating an automatic approval; and

when said user approval or said automatic approval of said authorization request is received:

automatically generating a suitable purchase order for said replacement tangible fixture part and said at least one companion component; and

automatically forwarding said purchase order to a supplier for said replacement tangible fixture part,

and wherein said server is also in communication with at least one service scheduling database, wherein said server is configured for, when said replacement tangible fixture part meets at least one predetermined criterion:

accessing said service scheduling database to determine an available time for a service call for installation of said replacement tangible fixture part and said at least one companion component; and

when said available time is found, automatically scheduling said service call, wherein said service call is scheduled using a second trained machine learning model.

2 . The system according to claim 1 , wherein said server is further configured for, upon generation of said purchase order, generating a work order from said purchase order, said work order incorporating said replacement tangible fixture part, and wherein said server is further configured for forwarding said work order to at least one entity for completion of said work order.

3 . The system according to claim 2 , wherein said server is further configured for generating a ticket, wherein said ticket is generated at the time of generating a related work order, wherein said server is further configured for tracking a completion date of said ticket, and, when said ticket remains open past a predetermined completion date, said server is further configured to cause said ticket to be displayed via a display to personnel having higher authority than said user.

4 . The system according to claim 3 , wherein closing said ticket requires uploading at least one image to said server, said at least one image detailing completion of said work order associated with said ticket.

5 . The system according to claim 1 , wherein said server causes an image of said replacement tangible fixture part to be displayed on a computer interface visible to said user.

6 . The system according to claim 1 , wherein said data regarding said tangible fixture parts includes contact details for at least one supplier of said tangible fixture parts.

7 . The system according to claim 6 , wherein said contact details for at least one supplier of said tangible fixture parts include at least one of: an email address, a telephone number, a website address.

8 . The system according to claim 1 , wherein said server is further configured to automatically order a quantity of said replacement tangible fixture part by automatically sending an email order to at least one supplier of said replacement tangible fixture part.

9 . The system according to claim 8 , wherein said server is further configured to automatically generate an order ticket at a time of sending said email order.

10 . The system according to claim 8 , wherein said server is further configured to escalate said order ticket in the event said order is not received within a predetermined amount of time.

11 . The system according to claim 10 , wherein, when said ticket is escalated, said server is further configured to send an automatic query to another contact at said at least one supplier of said replacement tangible fixture part.

12 . The system according to claim 1 , wherein, when said replacement tangible fixture part has a cost that is above a second predetermined value, said server is configured to automatically schedule a call between said personnel having higher authority and said user.