Hot slots player engagement and decision making system
A player engagement system and method for planning a gaming experience, selecting an electronic gaming machine (EGM) from a plurality of EGMs, and monitoring game play for a plurality of EGMs is described herein. A network appliance receives EGM information from a casino management system and identifies player selectable variables associated with the EGM information. The player selectable variables include and are assessed according to a player selectable time range. The network appliance pushes a ranked and filtered player selectable variable data set to a player client device in response to a player input instruction received by the player client device. The ranked and filtered player selectable variable data set is presented on the client device.
1 . A casino engagement system for enabling an electronic gaming machine (EGM) selection experience, the system comprising:
a mobile device that includes a processor, a memory, and a display, wherein the mobile device is associated with a player and the mobile device includes a user interface, a display, and an application operating thereon;
a network appliance that includes a processor and a database, wherein the network appliance is operatively coupled to a casino management system that supplies an EGM data set and a casino map data;
a control logic executed by the network appliance processor and the mobile device processor, wherein the control logic performs a sequence of machine executed operations that include:
providing access to the mobile application with a token and then presenting the user interface;
receiving a player input through the user interface, in which the player input includes
a time range since a last visit to a casino property,
and a player-selectable variables, in which the player-selectable variables includes at least one of a return-to-player value, a jackpot amount, a volatility rating, and a money-won ratio;
filtering the database to generate a filtered EGM data set that includes the selected time range and the player selected variable;
ranking the EGMs of the filtered EGM data set to generate a tiered EGM subset list based on at least one of the player selectable variables;
mapping each EGM of the tiered EGM subset list with a location on the casino map based on map coordinates;
generating an EGM heatmap visualization based on the tiered EGM subset list;
transmitting the EGM heatmap visualization and the tiered EGM subset list from the network appliance to the mobile device, which presents the EGM heatmap visualization and the tiered EGM subset list; and
updating the EGM heatmap visualization and the tiered EGM subset list presented on the mobile device when updated EGM data is received by the casino management system that pushes the updated EGM data to the network appliance.
2 . The system of claim 1 , wherein the ranking is relative and is based upon comparison to performance EGM data for other EGMs within an applicable group that is player selectable through the application.
3 . The system of claim 1 , wherein the casino map data includes slot floor design data being layered to x, y, and rotation values for elements of a casino floor map.
4 . The system of claim 1 , wherein the player selectable time range includes an event-specific timeframe of since a last jackpot, and wherein insight values and comparative rankings are determined for a time range spanning from the present back to the last time a jackpot occurred on a gaming device.
5 . The system of claim 1 , wherein the heatmap visualization is updated in real time by continually setting, for individual gaming machines depicted on the casino floor map, a heat property corresponding to a color representing a range of values for the selected insight and an occupied property corresponding to whether the gaming machine is being actively played.
6 . The system of claim 1 , wherein the mobile application displays a hot slots view including a list of top ranked EGMs for a player selectable variable, and wherein selecting an insight icon provides location information through the heatmap visualization and a list of the top ranked EGMs for the selected player selectable variable.
7 . The system of claim 1 , wherein the player-selectable variables further include a high volatility EGM variable and a low volatility EGM variable.
8 . The system of claim 1 , wherein the system provides the player with a geospatially accurate indoor way finder map enabling the player to locate a desired EGM.