IP Library › Granted Patent US 7,379,471
Granted Patent B2
US 7,379,471 · App. 10/629,518 · Granted May 27, 2008

System and method for generating reports in a network

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Quick Facts
Patent No.
US 7,379,471
App. No.
10/629,518
Filed
Jul 29, 2003
Granted
May 27, 2008
Kind
B2
Art Unit
2616
USPC
370/426
Abstract

Methods and systems are described for generating reports in a communication network. More specifically, the system processes a communication at an enterprise gatekeeper; stores, in memory accessible to the enterprise gatekeeper, information associated with the communication; parses the information associated with the communication; and provides an indication of the parsed information.

Claims (49)

1. A computerized method for generating reports in a packet switched network, the method comprising:

processing a communication at a first enterprise gatekeeper;

storing, in memory accessible to the first enterprise gatekeeper, information associated with the communication;

wherein storing information associated with the communication comprises storing an identifier associated with a geographic site, and

wherein storing an identifier associated with a geographic site comprises storing an identifier associated with a business establishment;

parsing the information associated with the communication; and

providing an indication of the parsed information.

2. The method of claim 1 , wherein processing a communication comprises processing a VoIP communication.

3. The method of claim 1 , wherein storing information associated with the communication comprises storing a network identifier associated with a network endpoint.

4. The method of claim 1 , wherein storing information associated with the communication comprises storing signaling information.

5. The method of claim 4 , wherein storing signaling information comprises storing H.323 signaling information.

6. The method of claim 1 , wherein storing information associated with the communication comprises storing a termination cause code.

7. The method of claim 1 , wherein parsing the information comprises normalizing values associated with the information.

8. The method of claim 1 , wherein parsing comprises parsing values from a communication header.

9. The method of claim 1 , wherein providing an indication comprises generating a report containing information associated with the parsed information.

10. The method of claim 9 , wherein generating a report comprises generating a report containing information associated with VoIP call details.

11. The method of claim 1 , further comprising retrieving the information associated with the communication from memory accessible to the enterprise gatekeeper using a log poller.

12. The method of claim 11 , wherein retrieving the information comprises retrieving at regular intervals.

13. The method of claim 11 , wherein retrieving the information comprises retrieving according to a user preference.

14. The method of claim 1 , further comprising processing at least as a second communication at a second enterprise gatekeeper;

storing, in memory accessible to the second enterprise gatekeeper, information associated with the second communication;

parsing the information associated with the second communication;

and providing an indication of the parsed information.

15. The method of claim 14 , wherein the second enterprise gatekeeper is manufactured by a different company than the first enterprise gatekeeper.

16. The method of claim 14 , further comprising retrieving the information associated with the first communication and the second communication using a log poller.

17. The method of claim 14 , wherein providing an indication of the parsed information comprises providing an indication of the information associated with the first communication and the information associated with the second communication.

18. A computerized system for generating reports in a packet switched network, the system comprising:

a first enterprise gatekeeper communicatively coupled to a reporting server;

wherein the first enterprise gatekeeper is programmed to process a communication at the first enterprise gatekeeper and store, in memory accessible to the first enterprise gatekeeper, information associated with the communication;

wherein the information associated with the communication comprises an identifier associated with a geographic site and a business establishment; and

wherein the reporting server is programmed to parse the information associated with the communication and provide an indication of the parsed information.

19. The system of claim 18 , wherein the communication comprises a VoIP communication.

20. The system of claim 18 , wherein the information associated with the communication comprises a network identifier associated with a network endpoint.

21. The system of claim 18 , wherein the information associated with the communication comprises signaling information.

22. The system of claim 21 , wherein the signaling information comprises H.323 signaling information.

23. The system of claim 18 , wherein the information associated with the communication comprises a termination cause code.

24. The system of claim 18 , wherein the reporting server parses the information to normalize values associated with the information.

25. The system of claim 18 , wherein the reporting server parses values from a communication header.

26. The system of claim 18 , wherein the indication comprises a report containing information associated with the parsed information.

27. The system of claim 26 , wherein the report contains information associated with VoIP call details.

28. The system of claim 18 , comprising a log poller programmed to retrieve the information associated with the communication from memory accessible to the enterprise gatekeeper.

29. The system of claim 28 , wherein the log poller retrieves the information at regular intervals.

30. The system of claim 28 , wherein the log poller retrieves the information according to a user preference.

31. The system of claim 18 , further comprising at least a second enterprise gatekeeper communicatively coupled to the reporting server;

wherein the second enterprise gatekeeper is programmed to process at least a second communication at the second enterprise gatekeeper and store, in memory accessible to the second enterprise gatekeeper, information associated with the second communication; and

wherein the reporting server is programmed to parse the information associated with the second communication and provide an indication of the parsed information.

32. The system of claim 31 , wherein the second enterprise gatekeeper is manufactured by a different company than the first enterprise gatekeeper.

33. The system of claim 32 , further comprising a log poller programmed to retrieve the information associated with the first communication and the second communication.

34. The system of claim 31 , wherein the reporting server is programmed to parse the information associated with the first communication and the second communication and provide an indication of the parsed information.