IP Library Granted Patent US 6,850,918
Granted Patent B1
US 6,850,918 · App. 09/450,938 · Granted Feb 1, 2005

Computerized dispute resolution system and method

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Quick Facts
Patent No.
US 6,850,918
App. No.
09/450,938
Granted
Feb 1, 2005
Kind
B1
Abstract

An automated dispute resolution administration method involves checking an authorization for a request for access to an automated dispute resolution system made using a sponsor login area. A letter is automatically generated to a party to a dispute in response to a sponsor entering a case into an automated dispute resolution system. A person, adverse to the sponsor with respect to the case, is authorized to access the automated dispute resolution system. Tracking information is written onto a hard drive associated with at least one of the party or the sponsor; and a report is generated identifying open cases for the sponsor.

Claims (11)

1. An automated dispute resolution administration method comprising: checking authorization for access to an automated dispute resolution system made by a sponsor through a sponsor login area and automatically generating a letter to a claimant, adverse to the sponsor with respect to a dispute, in response to the sponsor entering a case into an automated dispute resolution system wherein the dispute resolution system uses rounds of offers by the sponsor and demands by the claimant wherein the sponsor settlement offers and the claimant demands are not disclosed to the claimant and the sponsor, respectively to settle disputes;

authorizing the claimant to securely access the automated dispute resolution system;

and writing tracking information onto a disk drive associated with at least one of the claimant or the sponsor.

2. The method of claim 1 further comprising:

generating a report for the sponsor identifying to the sponsor open cases submitted by the sponsor.

3. The method of claim 1 , wherein the automated dispute resolution system includes multiple cases submitted by multiple sponsors, the method further comprising:

generating a report identifying at least some of the sponsors and cases submitted by each of the at least some sponsors.

4. The method of claim 1 , further comprising:

adding a sponsor into the automated dispute resolution system.

5. The method of claim 1 further comprising:

assigning a sponsor entered new case for a dispute to a sponsor account.

Assignments (5)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 5, 2012
From: CYBERSETTLE, INC. F/K/A CYBER$ETTLE.COM, INC.
To: CYBERSETTLE HOLDING, INC.
Reel/Frame 029410/0500 →
SECURITY AGREEMENT Recorded Dec 5, 2012
From: CYBERSETTLE HOLDING, INC.
To: BROFMAN, CHARLES S
Reel/Frame 029410/0743 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 8, 2007
From: BROFMAN, CHARLES S; BURCHETTA, JAMES O.
To: CYBERSETTLE HOLDINGS, INC.
Reel/Frame 020279/0505 →
CONFIRMATORY ASSIGNMENT Recorded May 8, 2007
From: BROFMAN, CHARLES S.; BURCHETTA, JAMES D.
To: CYBERSETTLE HOLDINGS, INC.
Reel/Frame 019260/0414 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 3, 2006
From: BROFMAN, CHARLES S; BURCHETTA, JAMES D
To: CYBERSETTLE HOLDINGS, INC.
Reel/Frame 017400/0606 →