Automated banking machine customer profile method
View Patent ↗A method for visual programming an automated transaction machine ( 12 ). The method includes the creation of terminal directors ( 225 ) that generally correspond to transactions performed by the automated transaction machine. The terminal directors are programmed by visually creating associations ( 238 ) between a plurality of ATM objects ( 230, 232 ) in a work space ( 224 ). Exemplary ATM objects include an authorization object ( 260 ), a back stage control object ( 262 ), a card reader object ( 264 ), a customer profile object ( 266 ), a depositor object ( 268 ), a dispenser object ( 270 ), keypad object ( 272 ), a logic object ( 274 ), a OCS object ( 276 ), a presenter object ( 278 ), a PIN entry object ( 280 ), a printer object ( 282 ), a sync object ( 284 ), and a transaction data object ( 286 ). The customer profile object is operative to retrieve customer profile information responsive to a determined customer of a person using the ATM. A portion of the exemplary ATM objects are operative to interface with a device interface layer ( 728 ) for communicating with physical hardware devices ( 724, 726 ). The device interface layer is operative to retrieve rules ( 721 ) and capability features from a data store ( 720 ) for automatically switching between two or more different devices of similar type when one of the devices becomes inoperative.
1. A method comprising:
a) receiving with a reading device of an automated transaction machine, customer identification data from a machine customer,
wherein the machine is affiliated with a transaction host;
b) accessing a plurality of customer profile values that correspond to the customer identification data,
wherein the customer profile values include a last withdrawal amount value representative of an amount of cash most recently withdrawn by the machine customer in a transaction involving the transaction host;
c) displaying a markup language page in a browser with the automated transaction machine,
wherein the page includes a plurality of selectable options for performing a transaction with the automated transaction machine,
wherein a first selectable option of the selectable options corresponds to a dispensing of a first amount of cash equal to the last withdrawal amount value,
wherein a second selectable option of the selectable options is associated with a dispensing of a second amount of cash having a value different from the last withdrawal amount value,
wherein at least one of the selectable options is produced responsive at least in part to at least one of the accessed customer profile values;
d) receiving customer input associated with either customer selection of the first selectable option or customer selection of the second selectable option,
wherein received customer input associated with customer selection of the first selectable option is adapted to cause the first amount of cash to be dispensed,
wherein received customer input associated with customer selection of the second selectable option is adapted to both
cause the second amount of cash to be dispensed, and
cause the last withdrawal amount value included in the customer profile values to be changed to the value of the second amount of cash;
e) dispensing with a cash dispenser device of the machine, an amount of cash corresponding to the customer input received in step (d); and
f) updating the last withdrawal amount value included in the customer profile values to reflect a value that corresponds to the amount of cash dispensed in step (e).
2. The method according to claim 1 and further comprising
g) receiving with the machine, information based on the customer identification data received in step (a);
h) operating the machine to generate a customized advertisement based on the information received in step (g);
i) operating the machine to present the customized advertisement to the customer.
3. The method according to claim 2 and further comprising
j) updating marketing information included in the customer profile values to reflect that the customized advertisement was presented to the customer.
4. The method according to claim 1 and further comprising
g) operating the machine to present a targeted advertisement to the customer, wherein the targeted advertisement is based on the customer selection received in step (d).
5. The method according to claim 1 and further comprising
g) operating the machine to present a targeted advertisement to the customer, wherein the targeted advertisement is based on a particular transaction device of the machine which is required to be used in carrying out the customer selection received in step (d).
6. At least one article including computer executable instructions configured to cause at least one computer to carry out a method comprising:
(a) receiving with a reading device of an automated transaction machine, customer identification data from a machine customer,
wherein the machine is affiliated with a transaction host;
(b) accessing a plurality of customer profile values that correspond to the customer identification data,
wherein the customer profile values include a last withdrawal amount value representative of an amount of cash most recently withdrawn by the machine customer in a transaction involving the transaction host;
(c) displaying a markup language page in a browser with the automated transaction machine,
wherein the page includes a plurality of selectable options for performing a transaction with the automated transaction machine,
wherein a first selectable option of the selectable options corresponds to a dispensing of a first amount of cash equal to the last withdrawal amount value,
wherein a second selectable option of the selectable options is associated with a dispensing of a second amount of cash having a value different from the last withdrawal amount value,
wherein at least one of the selectable options is produced responsive at least in part to at least one of the accessed customer profile values;
(d) receiving customer input associated with either customer selection of the first selectable option or customer selection of the second selectable option,
wherein received customer input associated with customer selection of the first selectable option is adapted to cause the first amount of cash to be dispensed,
wherein received customer input associated with customer selection of the second selectable option is adapted to both
cause the second amount of cash to be dispensed, and
cause the last withdrawal amount value included in the customer profile values to be changed to the value of the second amount of cash;
(e) dispensing with a cash dispenser device of the machine, an amount of cash corresponding to the customer input received in (d); and
(f) updating the last withdrawal amount value included in the customer profile values to reflect a value that corresponds to the amount of cash dispensed in (e).
7. The at least one article according to claim 6 and further comprising
(g) receiving with the machine, information based on the customer identification data received in (a);
(h) operating the machine to generate a customized advertisement based on the information received in (g);
(i) operating the machine to present the customized advertisement to the customer.
8. The at least one article according to claim 7 and further comprising
(j) updating marketing information included in the customer profile values to reflect that the customized advertisement was presented to the customer.
9. The at least one article according to claim 6 and further comprising
(g) operating the machine to present a targeted advertisement to the customer, wherein the targeted advertisement is based on the customer selection received in (d).
10. The at least one article according to claim 6 and further comprising
(g) operating the machine to present a targeted advertisement to the customer, wherein the targeted advertisement is based on a particular transaction device of the machine which is required to be used in carrying out the customer selection received in (d).