Customer-controlled inventory access
View Patent ↗A customer at a client workstation communicates with access software on a remote server to retrieve data from a database. The client may obtain information, such as available inventory, the status of a pending order, and so on, without contacting the database owner, such as the distributor of the inventory. Reports can be generated automatically by the customer.
1. A system comprising:
a server operably connected to a computer network;
a wireless communication device inventory database operably connected to the server comprising MIN or ESN (rather than a traditional serial number) information stored in the wireless communication device inventory database, wherein the wireless communication device inventory database corresponds to an inventory of wireless communication devices maintained by a wireless communication device distributor; and
an advanced ordering server module operably connected to the server wherein the advanced ordering server module is capable of communicating with an operably connected customer workstation.
2. The system of claim 1 wherein the wireless communication device inventory database corresponds to an inventory of wireless communication devices maintained by a wireless communication device distributor and wherein the customer workstation is operated by a seller of wireless communication devices selected from carriers, agents, retailers, resellers and dealers.
3. The system of claim 2 wherein the advanced ordering server module is maintained by the wireless communication device distributor.
4. The system of claim 1 wherein the communication between the customer workstation and the advanced ordering server module is via XML-RPC.
5. The system of claim 4 further comprising a downloadable advanced ordering client module to facilitate communications between the operably connected customer workstation and the server.
6. The system of claim 4 wherein the customer workstation sends an inventory/price request to the server.
7. The system of claim 6 wherein the server sends an inventory/price response to the customer workstation.
8. The system of claim 4 wherein the customer workstation sends an order status request to the server.
9. The system of claim 8 wherein the server sends an order status response to the customer workstation.
10. The system of claim 4 wherein the customer workstation sends an order submit request to the server.
11. The system of claim 10 wherein the server sends an order submit response to the customer workstation.
12. The system of claim 4 further comprising a report generation server module operably connected to the server for receiving report requests from a browser located on the customer workstation and sending a report to the browser on the customer workstation.
13. The system of claim 12 wherein the report is sent to the customer workstation in html format.
14. The system of claim 12 wherein the report request is based on an ESN or MIN of a wireless communication device.
15. The system of claim 1 further comprising a downloadable advanced ordering client module to facilitate communications between the operably connected customer workstation and the server.
16. The system of claim 1 wherein the customer workstation sends an inventory/price request to the server.
17. The system of claim 16 wherein the server sends an inventory/price response to the customer workstation.
18. The system of claim 1 wherein the customer workstation sends an order status request to the server.
19. The system of claim 18 wherein the server sends an order status response to the customer workstation.
20. The system of claim 1 wherein the customer workstation sends an order submit request to the server.
21. The system of claim 20 wherein the server sends an order submit response to the customer workstation.
22. The system of claim 1 further comprising a report generation server module operably connected to the server for receiving report requests from a browser located on the customer workstation and sending a report to the browser on the customer workstation.
23. The system of claim 22 wherein the report is sent to the customer workstation in html format.
24. The system of claim 22 wherein the report request is based on an ESN or MIN of a wireless communication device.
25. A method of monitoring wireless communication device inventory comprising:
communicating a request for wireless communication device inventory data to a server from a customer workstation;
the server connecting to a wireless communication device inventory database comprising ESN or MIN (rather than traditional serial number) information corresponding to an inventory of wireless communication devices maintained by a wireless communication device distributor and obtaining the necessary information to fulfill the request; and
the server communicating a response to the customer workstation.
26. The method of claim 25 wherein the communication is accomplished via XML-RPC.
27. The method of claim 26 further comprising communicating report requests from a browser located on the customer workstation to the server and the server communicating a report to the browser on the customer workstation.
28. The method of claim 27 wherein the report is communicated in html format.
29. The method of claim 27 wherein the report request is based on an ESN or MIN of a wireless communication device.
30. The computer readable medium of claim 29 wherein the report is communicated in html format.
31. The method of claim 25 further comprising communicating report requests from a browser located on the customer workstation to the server and the server communicating a report to the browser on the customer workstation.
32. The method of claim 31 wherein the report is communicated in html format.
33. The method of claim 31 wherein the report request is based on an ESN or MIN of a wireless communication device.
34. The computer readable medium of claim 33 wherein the instructions for communication between the server and the customer workstation further comprise instructions for communicating via XML-RPC.
35. The computer readable medium of claim 34 wherein the report request is based on an ESN or MIN of a wireless communication device.
36. The computer readable medium of claim 33 further comprising instructions for the server receiving a report request from a browser located on the customer workstation and the server communicating a report to the browser on the customer workstation.
37. The method of claim 25 wherein the wireless communication device inventory database corresponds to an inventory of wireless communication devices maintained by a wireless communication device distributor and wherein the customer workstation is operated by a seller of wireless communication devices selected from carriers, agents, retailers, resellers and dealers.
38. The method of claim 37 wherein the advanced ordering server module is maintained by the wireless communication device distributor.
39. A computer readable medium comprising:
a set of instructions capable of being executed by a computer, the set of instructions further comprising:
instructions for receiving customer requests for wireless communication device inventory information;
instructions for querying a wireless communication device inventory database comprising ESN or MIN (rather than traditional serial number) information corresponding to an inventory of wireless communication devices maintained by a wireless communication device distributor;
instructions for communication between a server and a customer workstation; and
instructions for executing customer requests for wireless communication device inventory information.
40. The computer readable medium of claim 39 , wherein the customer workstation is operated by a seller of wireless communication devices selected from carriers, agents, retailers, resellers and dealers, and wherein the set of instructions comprise instructions for updating the inventory database to correspond to changes in the inventory.
41. The computer readable medium of claim 40 wherein the advanced ordering server module is maintained by the wireless communication device distributor.