Consolidated billing system and method for use in telephony networks
View Patent ↗A billing system and method particularly well suited for use in telephony networks accounts for usage of standard network services, such as voice and data communication, and third-party services, such as paging and voicemail services, supportable by the network. Customer usage of network equipment and third-party equipment is also accounted for by such a telephony network billing system. Network and third-party usage and equipment charges incurred by a customer are advantageously integrated by the billing system into a single customer invoice.
1. A method of billing, the method comprising:
in a billing system for a communication network operated by a first service provider, generating account information related to provisioning a communication service from a third-party network for a customer, wherein the third-party network is operated by a second service provider;
receiving network information of the first service provider from the communication network into the billing system;
in the billing system, processing the network information to determine network charges related to usage of the communication network of the first service provider by the customer;
receiving third-party information in a standard file layout from the third-party network into the billing system, wherein the standard file layout comprises service account records, wherein the service account records comprise an identifier for the customer and usage charge information for the customer associated with the communication service from the third-party;
in the billing system, processing the third-party information to identify the account information, detect errors in the third-party information, and extract the third-party information from the standard file layout;
in the billing system, processing the third-party information extracted from the standard file layout to determine third-party charges related to usage of the third-party network by the customer;
in the billing system, calculating a single invoice for the customer that includes the network charges and third-party charges; and
in the billing system, generating the single invoice.
2. The method of claim 1 wherein the account information is an account record for the communication service.
3. The method of claim 1 wherein the network charge is an equipment charge.
4. The method of claim 1 wherein calculating the single invoice is based on a customer profile and further comprises identifying the customer profile for the customer.
5. The method of claim 1 wherein calculating the single invoice further comprises calculating a discount.
6. The method of claim 1 wherein calculating the single invoice comprises calculating taxes.
7. The method of claim 1 wherein calculating the single invoice comprises verifying the calculation of the single invoice.
8. The method of claim 1 further comprising:
generating and transmitting an order record to the third-party network; and
receiving and processing a response to the order record from the third-party network.