IP Library › Patent Application 09791369
Patent Application Utility
App. No. 09/791,369 · Confirmation No. 9962

Electronic customer relations management chat method, system and apparatus

Inventor: Andrew So
Abandoned -- Failure to Respond to an Office Action
⬇ PDF
 Code Description Pages PDF
2011-07-26 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2011-07-26 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2011-07-19 PA.. Power of Attorney 2 View
2011-07-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2011-07-19 R3.73 Assignee showing of ownership per 37 CFR 3.73 2 View
2009-02-01 LET. Miscellaneous Incoming Letter 1 View
2009-02-01 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-12-16 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2008-12-16 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2008-12-10 PA.. Power of Attorney 2 View
2008-12-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-12-10 LET. Miscellaneous Incoming Letter 1 View
2008-12-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-04-02 ABN Abandonment 2 View
2007-08-17 CTFR Final Rejection 40 View
2007-08-17 SRFW Search information including classification, databases and other search related notes 1 View
2007-08-17 FWCLM Index of Claims 2 View
2007-06-04 EXIN Examiner Interview Summary Record (PTOL - 413) 2 View
2007-06-04 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2007-06-04 CLM Claims 15 View
2007-06-04 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2007-06-04 LET. Miscellaneous Incoming Letter 1 View
2007-06-04 XT/ Extension of Time 1 View
2007-02-28 CTNF Non-Final Rejection 26 View
2007-02-28 892 List of references cited by examiner 1 View
2007-02-28 SRFW Search information including classification, databases and other search related notes 1 View
2007-02-28 FWCLM Index of Claims 2 View
2007-01-24 EXIN Examiner Interview Summary Record (PTOL - 413) 2 View
2006-11-13 CTFR Final Rejection 16 View
2006-11-13 SRFW Search information including classification, databases and other search related notes 1 View
2006-11-13 FWCLM Index of Claims 2 View
2006-08-21 A... Amendment/Request for Reconsideration-After Non-Final Rejection 2 View
2006-08-21 CLM Claims 16 View
2006-08-21 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2006-08-21 LET. Miscellaneous Incoming Letter 3 View
2006-08-21 WFEE Fee Worksheet (SB06) 1 View
2006-08-09 NTC.A.NONCPL Notice to the applicant regarding a non-compliant or non-responsive amendment 2 View
2006-08-01 A.I. Informal or Non-Responsive Amendment 2 View
2006-08-01 CLM.NE Claim-Amendment Not Entered 16 View
2006-08-01 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2006-08-01 WFEE Fee Worksheet (SB06) 1 View
2006-04-28 CTNF Non-Final Rejection 15 View
2006-04-28 FWCLM Index of Claims 2 View
2006-04-28 SRFW Search information including classification, databases and other search related notes 1 View
2006-02-13 RCEX Request for Continued Examination (RCE) 1 View
2006-02-13 XT/ Extension of Time 1 View
2006-02-13 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2006-01-31 CTAV Advisory Action (PTOL-303) 3 View
2006-01-31 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2006-01-11 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 2 View
2006-01-11 CLM Claims 16 View
2006-01-11 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2006-01-11 WFEE Fee Worksheet (SB06) 1 View
2006-01-06 EXIN Examiner Interview Summary Record (PTOL - 413) 4 View
2005-10-12 CTFR Final Rejection 14 View
2005-10-12 1449 List of References cited by applicant and considered by examiner 2 View
2005-10-12 892 List of references cited by examiner 1 View
2005-10-12 FWCLM Index of Claims 2 View
2005-10-12 SRFW Search information including classification, databases and other search related notes 1 View
2005-07-29 N570 Communication - Re: Power of Attorney (PTOL-308) 2 View
2005-07-20 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2005-07-20 CLM Claims 14 View
2005-07-20 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2005-07-20 XT/ Extension of Time 1 View
2005-07-20 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2005-07-20 PA.. Power of Attorney 2 View
2005-07-20 LET. Miscellaneous Incoming Letter 2 View
2005-07-20 FOR Foreign Reference 50 View
2005-07-20 WFEE Fee Worksheet (SB06) 1 View
2005-03-24 CTNF Non-Final Rejection 33 View
2005-03-24 1449 List of References cited by applicant and considered by examiner 2 View
2005-03-24 892 List of references cited by examiner 1 View
2005-03-24 FWCLM Index of Claims 2 View
2005-03-24 SRFW Search information including classification, databases and other search related notes 1 View
2005-01-14 N570 Communication - Re: Power of Attorney (PTOL-308) 2 View
2004-12-22 C.AD Change of Address 1 View
2004-09-20 ELC. Response to Election / Restriction Filed 1 View
2004-09-20 PA.. Power of Attorney 2 View
2004-09-20 XT/ Extension of Time 1 View
2004-09-20 WFEE Fee Worksheet (SB06) 1 View
2004-09-20 WCLM Claims Worksheet (PTO-2022) 2 View
2004-03-18 CTRS Requirement for Restriction/Election 4 View
2001-06-20 DRW Drawings-only black and white line drawings 24 View
2001-06-20 LET. Miscellaneous Incoming Letter 2 View
2001-06-20 DRW Drawings-only black and white line drawings 24 View
2001-06-20 XT/ Extension of Time 2 View
2001-03-20 CTMS Miscellaneous Action with shortened statutory period (SSP) 1 View
2001-02-23 TRNA Transmittal of New Application 5 View
2001-02-23 SPEC Specification 29 View
2001-02-23 CLM Claims 26 View
2001-02-23 ABST Abstract 1 View
2001-02-23 DRW Drawings-only black and white line drawings 24 View
2001-02-23 OATH Oath or Declaration filed 8 View
2001-02-23 LET. Miscellaneous Incoming Letter 1 View
2001-02-23 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 1 View
2001-02-23 SRFW Search information including classification, databases and other search related notes 1 View
2001-02-23 FWCLM Index of Claims 1 View
2001-02-23 TRNA Transmittal of New Application 5 View
2001-02-23 SPEC Specification 29 View
2001-02-23 CLM Claims 26 View
2001-02-23 ABST Abstract 1 View
2001-02-23 OATH Oath or Declaration filed 8 View
2001-02-23 BIB Bibliographic Data Sheet 1 View
2001-02-23 WFEE Fee Worksheet (SB06) 1 View
2001-02-23 WFEE Fee Worksheet (SB06) 1 View
2001-02-23 WCLM Claims Worksheet (PTO-2022) 3 View
2001-02-23 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2001-02-23 FOR Foreign Reference 7 View
2001-02-23 FOR Foreign Reference 32 View
2001-02-23 FOR Foreign Reference 37 View
2001-02-23 FOR Foreign Reference 18 View
2001-02-23 FOR Foreign Reference 29 View
2001-02-23 FOR Foreign Reference 40 View
2001-02-23 FOR Foreign Reference 114 View
2001-02-23 FOR Foreign Reference 40 View
2001-02-23 FOR Foreign Reference 47 View
2001-02-23 136A Authorization for Extension of Time all replies 5 View
2001-02-23 DRW Drawings-only black and white line drawings 24 View
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this application's details
Quick Facts
App. No.
09/791,369
Filed
2001-02-23
Art Unit
2173