IP Library Patent Application 09796883
Patent Application Utility
App. No. 09/796,883 · Confirmation No. 7713

Method and system for automatically monitoring and rewarding the performance of support personnel in a remote service center

Inventor: Gordon James Smith
Abandoned -- Failure to Respond to an Office Action View Publication ↗
⬇ PDF
Code Description Pages PDF
2005-10-04 ABN Abandonment 2 View
2005-03-21 CTAV Advisory Action (PTOL-303) 3 View
2005-02-17 A.NE Response After Final Action 2 View
2005-02-17 CLM Claims 3 View
2005-02-17 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2005-02-17 WFEE Fee Worksheet (SB06) 1 View
2005-01-11 CTFR Final Rejection 14 View
2005-01-11 FWCLM Index of Claims 1 View
2005-01-11 SRFW Search information including classification, databases and other search related notes 1 View
2005-01-03 SRNT Examiner's search strategy and results 1 View
2004-10-29 WFEE Fee Worksheet (SB06) 1 View
2004-10-15 A... Amendment/Request for Reconsideration-After Non-Final Rejection 3 View
2004-10-15 CLM Claims 4 View
2004-10-15 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2004-07-15 CTNF Non-Final Rejection 13 View
2004-07-15 892 List of references cited by examiner 1 View
2004-07-15 1449 List of References cited by applicant and considered by examiner 1 View
2004-07-15 FWCLM Index of Claims 1 View
2004-07-15 SRFW Search information including classification, databases and other search related notes 1 View
2004-06-26 SRNT Examiner's search strategy and results 1 View
2003-01-08 C.AD Change of Address 1 View
2001-03-01 TRNA Transmittal of New Application 1 View
2001-03-01 SPEC Specification 16 View
2001-03-01 CLM Claims 6 View
2001-03-01 ABST Abstract 1 View
2001-03-01 DRW Drawings-only black and white line drawings 4 View
2001-03-01 OATH Oath or Declaration filed 2 View
2001-03-01 WFEE Fee Worksheet (SB06) 1 View
2001-03-01 WFEE Fee Worksheet (SB06) 1 View
2001-03-01 WCLM Claims Worksheet (PTO-2022) 1 View
2001-03-01 IDS Information Disclosure Statement (IDS) Form (SB08) 3 View
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this application's details
Quick Facts
App. No.
09/796,883
Filed
2001-03-01
Pub. No.
US20020123925A1
Art Unit
3622