IP Library Granted Patent US 6,928,471
Granted Patent B2
US 6,928,471 · App. 09/850,877 · Granted Aug 9, 2005

Method and apparatus for measurement, analysis, and optimization of content delivery

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Quick Facts
Patent No.
US 6,928,471
App. No.
09/850,877
Granted
Aug 9, 2005
Kind
B2
Abstract

An apparatus and method for measurement, analysis, and optimization of content delivery over a communications network is presented. In one embodiment, the apparatus detects data packets en route over a communications network. The detected data packets are read by the apparatus, combined into application messages, and further combined into user centric events. The events are analyzed to identify metrics and statistics relating to the delivery of content over a communications network and the experience of the end user. The metrics and statistics are saved in a data storage area. When the metrics exceed a configurable threshold, the apparatus provides real-time notification of content delivery problems or end user experience problems. Alternatively, the system can take action to proactively prevent anticipated content delivery problems or end user experience problems.

Claims (27)

1. A data analyzer for measuring, analyzing, and optimizing the delivery of content over a communications network having an information server communicatively coupled with a network appliance, the apparatus comprising;

an internet protocol layer configured to receive a data packet and combine a plurality of data packets into a datagram;

a transmission control protocol layer configured to receive a datagram from the internet protocol layer, wherein the datagram comprises content and additional information, the transmission control protocol layer additionally configured to combine a plurality of datagrams into an application message;

an application selection layer configured to receive an application message from the transmission control protocol layer, wherein the application message comprises content and additional information, the application selection layer further configured to identify an application related to the application message;

an application decoding layer configured to receive an application message with additional information from the application selection layer and combine related application messages into a data object comprising a plurality of data elements.

2. The data analyzer of claim 1 , wherein the additional information with the application message comprises a client network address and server network address combination and wherein application messages with the same client network address and server network address combination are identified as related.

3. The data analyzer of claim 2 , wherein the client network address comprises an internet protocol address and a port number and wherein the server network address comprises an internet protocol address and a port number.

4. The data analyzer of claim 1 , further comprising a root analyzer configured to receive the data object, identify the type of data object, and route the data object to an appropriate sub-analyzer.

5. The data analyzer of claim 4 , wherein a sub-analyzer is configured to receive the data object, parse the data object to determine the elements of the data object, and then store the elements of the data object in a data storage area.

6. An apparatus for measuring, analyzing, and optimizing the delivery of content over a communications network having an information server communicatively coupled with a network appliance, the apparatus comprising:

a network interface communicatively coupling the apparatus to the network;

a packet detector configured to read a data packet from the network,

a data analyzer configured to combine a plurality of related application messages into a data object comprising a plurality of data elements, the data analyzer comprising:

an internet protocol layer configured to receive a data packet and combine a plurality of data packets into a datagram;

a transmission control protocol layer configured to receive a datagram from the internet protocol layer, wherein the datagram comprises content and additional information, the transmission control protocol layer additionally configured to combine a plurality of datagrams into an application message;

an application selection layer configured to receive an application message from the transmission control protocol layer, wherein the application message comprises content and additional information, the application selection layer further configured to identify an application related to the application message; and

an application decoding layer configured to receive an application message with additional information from the application selection layer and combine related application messages into a data object comprising a plurality of data elements;

a root analyzer configured to determine the data object type and route the data object to a sub-analyzer;

a sub-analyzer configured to parse the data object into data elements and store the data elements in a data storage area.

7. The apparatus of claim 6 , wherein the packet detector is further configured to passively read data packets from the work.

8. The apparatus of claim 6 , wherein the data object comprises a data element corresponding to an initial content request time and a data element corresponding to a completed content delivery time, the sub-analyzer further configured to determine a response time for delivery of the requested content.

9. The apparatus of claim 8 , wherein the response time comprises a server response time.

10. The apparatus of claim 8 , wherein the response time comprises a user-experienced response time.

11. The apparatus of claim 10 , wherein the user-experienced response time comprises a server component and a network component.

12. The apparatus of claim 11 , wherein the network component is obtained by determining the elapsed time between a TCP_SYN_REC packet and a corresponding TCP_ESTABLISHED packet.

13. The apparatus of claim 6 , wherein the data analyzer is further configured to determine a client network address and a server network address combination for each application message and identify application messages with the same client network address and server network address combination as related application messages.

14. The apparatus of claim 13 , wherein the client network address comprises an internet protocol address and a port number and wherein the server network address comprises an internet protocol address and a port number.

Assignments (27)
RELEASE OF SECURITY INTEREST Recorded Nov 19, 2025
From: MORGAN STANLEY SENIOR FUNDING, INC.
To: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; BINARYTREE.COM LLC; ERWIN, INC.
Reel/Frame 073606/0001 →
RELEASE OF SECURITY INTEREST Recorded Nov 18, 2025
From: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
To: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; BINARYTREE.COM LLC; ERWIN, INC.
Reel/Frame 073613/0326 →
SECURITY INTEREST Recorded Jun 8, 2025
From: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; ERWIN, INC.
To: ALTER DOMUS (US) LLC
Reel/Frame 071527/0649 →
SECURITY INTEREST Recorded Jun 8, 2025
From: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; ERWIN, INC.
To: ALTER DOMUS (US) LLC
Reel/Frame 071527/0001 →
RELEASE OF FIRST LIEN SECURITY INTEREST IN PATENTS Recorded Feb 2, 2022
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: QUEST SOFTWARE INC.
Reel/Frame 059105/0479 →
FIRST LIEN INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Feb 2, 2022
From: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; BINARYTREE.COM LLC; ERWIN, INC.; ONE IDENTITY LLC; ONELOGIN, INC.; ONE IDENTITY SOFTWARE INTERNATIONAL DESIGNATED ACTIVITY COMPANY
To: GOLDMAN SACHS BANK USA
Reel/Frame 058945/0778 →
SECOND LIEN INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Feb 2, 2022
From: QUEST SOFTWARE INC.; ANALYTIX DATA SERVICES INC.; BINARYTREE.COM LLC; ERWIN, INC.; ONE IDENTITY LLC; ONELOGIN, INC.; ONE IDENTITY SOFTWARE INTERNATIONAL DESIGNATED ACTIVITY COMPANY
To: MORGAN STANLEY SENIOR FUNDING, INC.
Reel/Frame 058952/0279 →
RELEASE OF SECOND LIEN SECURITY INTEREST IN PATENTS Recorded Feb 2, 2022
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: QUEST SOFTWARE INC.
Reel/Frame 059096/0683 →
FIRST LIEN PATENT SECURITY AGREEMENT Recorded Jun 7, 2018
From: QUEST SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 046327/0347 →
SECOND LIEN PATENT SECURITY AGREEMENT Recorded Jun 7, 2018
From: QUEST SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 046327/0486 →
RELEASE OF FIRST LIEN SECURITY INTEREST IN PATENTS RECORDED AT R/F 040581/0850 Recorded May 22, 2018
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: QUEST SOFTWARE INC. (F/K/A DELL SOFTWARE INC.); AVENTAIL LLC
Reel/Frame 046211/0735 →
CHANGE OF NAME Recorded Dec 6, 2017
From: DELL SOFTWARE INC.
To: QUEST SOFTWARE INC.
Reel/Frame 044800/0848 →
CORRECTIVE ASSIGNMENT TO CORRECT THE ASSIGNEE PREVIOUSLY RECORDED AT REEL: 040587 FRAME: 0624. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Nov 28, 2017
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: QUEST SOFTWARE INC. (F/K/A DELL SOFTWARE INC.); AVENTAIL LLC
Reel/Frame 044811/0598 →
SECOND LIEN PATENT SECURITY AGREEMENT Recorded Nov 10, 2016
From: DELL SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040587/0624 →
FIRST LIEN PATENT SECURITY AGREEMENT Recorded Nov 9, 2016
From: DELL SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040581/0850 →
RELEASE OF SECURITY INTEREST Recorded Oct 31, 2016
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: AVENTAIL LLC; DELL PRODUCTS, L.P.; DELL SOFTWARE INC.
Reel/Frame 040521/0467 →
RELEASE OF SECURITY INTEREST IN CERTAIN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (040039/0642) Recorded Oct 31, 2016
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.
Reel/Frame 040521/0016 →
SECURITY AGREEMENT Recorded Sep 14, 2016
From: AVENTAIL LLC; DELL PRODUCTS, L.P.; DELL SOFTWARE INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040030/0187 →
RELEASE OF SECURITY INTEREST Recorded Sep 14, 2016
From: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040065/0618 →
RELEASE OF SECURITY INTEREST Recorded Sep 14, 2016
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
To: DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040040/0001 →
SECURITY AGREEMENT Recorded Sep 14, 2016
From: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 040039/0642 →
RELEASE OF SECURITY INTEREST Recorded Sep 13, 2016
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLANT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
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PATENT SECURITY AGREEMENT (TERM LOAN) Recorded Jan 2, 2014
From: DELL INC.; APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 031899/0261 →
PATENT SECURITY AGREEMENT (ABL) Recorded Jan 2, 2014
From: DELL INC.; APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 031898/0001 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Jan 2, 2014
From: APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS FIRST LIEN COLLATERAL AGENT
Reel/Frame 031897/0348 →
CHANGE OF NAME Recorded Aug 20, 2013
From: QUEST SOFTWARE, INC.
To: DELL SOFTWARE INC.
Reel/Frame 031043/0281 →
RELEASE OF SECURITY INTEREST IN PATENT COLLATERAL Recorded Sep 28, 2012
From: WELLS FARGO CAPITAL FINANCE, LLC (FORMERLY KNOWN AS WELLS FARGO FOOTHILL, LLC)
To: QUEST SOFTWARE, INC.; AELITA SOFTWARE CORPORATION; SCRIPTLOGIC CORPORATION; VIZIONCORE, INC.; NETPRO COMPUTING, INC.
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