IP Library › Granted Patent US 6,826,745
Granted Patent Utility
US 6,826,745 · Confirmation No. 4488

SYSTEM AND METHOD FOR SMART SCRIPTING CALL CENTERS AND CONFIGURATION THEREOF

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2008-11-14 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2008-11-14 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2008-11-14 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2008-11-08 PA.. Power of Attorney 1 View
2008-11-08 R3.73 Assignee showing of ownership per 37 CFR 3.73 1 View
2008-11-08 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-10-01 PET.POA.WDRW Request for withdrawal as attorney or agent 2 View
2008-10-01 N417 Electronic Filing System Acknowledgment Receipt 2 View
2006-10-04 N570 Communication - Re: Power of Attorney (PTOL-308) 2 View
2006-09-11 PA.. Power of Attorney 1 View
2004-07-27 IFEE Issue Fee Payment (PTO-85B) 1 View
2004-07-09 NOA Notice of Allowance and Fees Due (PTOL-85) 3 View
2004-07-09 NOA Notice of Allowance and Fees Due (PTOL-85) 4 View
2004-07-09 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 1 View
2004-07-09 FWCLM Index of Claims 1 View
2004-07-09 SRFW Search information including classification, databases and other search related notes 1 View
2004-07-01 SRNT Examiner's search strategy and results 1 View
2004-06-18 AP.B Appeal Brief Filed 18 View
2004-04-22 N/AP Notice of Appeal Filed 2 View
2003-10-22 CTFR Final Rejection 9 View
2003-08-20 A... Amendment/Request for Reconsideration-After Non-Final Rejection 3 View
2003-08-20 CLM Claims 4 View
2003-08-20 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2003-06-12 CTNF Non-Final Rejection 7 View
2003-06-12 892 List of references cited by examiner 1 View
2003-06-06 SRNT Examiner's search strategy and results 1 View
2003-04-02 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2003-04-02 CLM Claims 4 View
2003-04-02 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2003-04-02 RCEX Request for Continued Examination (RCE) 2 View
2003-03-28 CTMS Miscellaneous Action with shortened statutory period (SSP) 2 View
2003-03-21 PA.. Power of Attorney 2 View
2003-01-08 CTFR Final Rejection 17 View
2003-01-08 892 List of references cited by examiner 1 View
2002-12-31 SRNT Examiner's search strategy and results 2 View
2002-10-29 A... Amendment/Request for Reconsideration-After Non-Final Rejection 2 View
2002-10-29 SPEC Specification 2 View
2002-10-29 CLM Claims 7 View
2002-10-29 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2002-10-29 ABST Abstract 1 View
2002-10-29 DRW Drawings-only black and white line drawings 5 View
2002-10-29 LET. Miscellaneous Incoming Letter 4 View
2002-07-29 CTNF Non-Final Rejection 10 View
2002-07-29 892 List of references cited by examiner 1 View
2002-07-29 1449 List of References cited by applicant and considered by examiner 2 View
2002-07-17 SRNT Examiner's search strategy and results 3 View
2001-10-29 OATH Oath or Declaration filed 17 View
2001-10-29 XT/ Extension of Time 2 View
2001-09-14 IDS Information Disclosure Statement (IDS) Form (SB08) 2 View
2001-07-30 CTMS Miscellaneous Action with shortened statutory period (SSP) 1 View
2001-05-30 TRNA Transmittal of New Application 1 View
2001-05-30 A.PE Preliminary Amendment 1 View
2001-05-30 SPEC Specification 44 View
2001-05-30 CLM Claims 4 View
2001-05-30 ABST Abstract 1 View
2001-05-30 DRW Drawings-only black and white line drawings 10 View
2001-05-30 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 1 View
2001-05-30 SRFW Search information including classification, databases and other search related notes 1 View
2001-05-30 FWCLM Index of Claims 1 View
2001-05-30 TRNA Transmittal of New Application 1 View
2001-05-30 DRW Drawings-only black and white line drawings 10 View
2001-05-30 SPEC Specification 44 View
2001-05-30 CLM Claims 4 View
2001-05-30 ABST Abstract 1 View
2001-05-30 WFEE Fee Worksheet (SB06) 1 View
2001-05-30 WCLM Claims Worksheet (PTO-2022) 1 View
2001-05-30 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
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Quick Facts
Patent No.
US 6,826,745
App. No.
09/866,878
Filed
2001-05-30
Granted
2004-11-30
Pub. No.
US20020022986A1
Art Unit
2122
PTA
-107 days