Method and system for service-enablement gateway and its service portal
View Patent ↗A method and system for dynamic service support is presented. A portal-page service and an interface bundle are installed at the gateway. A customer service at the gateway, based on the interface bundle, is installed at the gateway. The portal-page service searches for the customer service and generates a user interface for the customer service based on the customer service. The portal-page service generates a portal-page based on the user interface and the portal page service.
1. A method for dynamic service support comprising:
installing a portal-page service at a gateway;
installing an interface bundle at the gateway;
installing a customer service at the gateway, the customer service being based on the interface bundle;
searching, by the portal-page service installed at the gateway, for the customer service installed at the gateway;
generating, by the portal-page service installed at the gateway, a user interface for the customer service installed at the gateway identified as a result of the searching based on the customer service installed at the gateway identified as a result of the searching; and
generating, by the portal-page service installed at the gateway, a portal-page for the customer service installed at the gateway identified as a result of the searching based on the user interface generated for the customer service installed at the gateway identified as a result of the searching and the portal-page service installed at the gateway.
2. The method for dynamic service support according to claim 1 and further comprising:
displaying the portal-page on a client device; and
displaying the user interface on the portal page.
3. The method for dynamic service support according to claim 1 , wherein the interface bundle comprises an application programmer interface bundle.
4. The method for dynamic service support according to claim 1 , wherein generating the user interface comprises indirectly invoking a function associated with the consumer service.
5. The method for dynamic service support according to claim 1 , wherein the searching comprises querying the interface bundle.
6. The method for dynamic service support according to claim 1 and further comprising:
generating a message in response to activation of the user interface;
receiving, at the portal-page service, the message;
determining the customer service, a function and at least one parameter associated with the message; and
initiating the function at the customer service using the parameters.
7. The method for dynamic service support according to claim 1 , wherein generating the user interface comprises:
searching for a portal controller associated with a user;
retrieving a user identity from the portal controller based on the user; and
customizing the user interface based on the user identity.
8. The method for dynamic service support according to claim 7 and further comprising invoking functionality associated with the user interface based on the user identity.
9. A system for dynamic service support comprising logic stored on storage, the logic operable to:
install a portal-page service at a gateway;
install an interface bundle at the gateway;
install a customer service at the gateway, the customer service being based on the interface bundle;
search, by the portal-page service installed at the gateway, for the customer service installed at the gateway;
generate, by the portal-page service installed at the gateway, a user interface for the customer service installed at the gateway identified as a result of the searching based on the customer service installed at the gateway identified as a result of the searching; and
generate, by the portal-page service installed at the gateway, a portal-page for the customer service installed at the gateway identified as a result of the searching based on the user interface generated for the customer service installed at the gateway identified as a result of the searching and the portal-page service installed at the gateway.
10. The system for dynamic service support according to claim 9 , wherein the logic is further operable to:
display the portal-page on a client device; and
display the user interface on the portal page.
11. The system for dynamic service support according to claim 9 , wherein the interface bundle comprises an application programmer interface bundle.
12. The system for dynamic service support according to claim 9 , wherein the logic is further operable to indirectly invoke a function associated with the consumer service.
13. The system for dynamic service support according to claim 9 , wherein the logic is further operable to query the interface bundle.
14. The system for dynamic service support according to claim 9 , wherein the logic is further operable to:
generate a message in response to activation of the user interface;
receive, at the portal-page service, the message;
determine the customer service, a function and at least one parameter associated with the message; and
initiate the function at the customer service using the parameters.
15. The system for dynamic service support according to claim 9 , wherein the logic is further operable to:
search for a portal controller associated with a user;
retrieve a user identity from the portal controller based on the user; and
customize the user interface based on the user identity.
16. The system for dynamic service support according to claim 15 , wherein the logic is further operable to invoke functionality associated with the user interface based on the user identity.