Method for adding context to communications
View Patent ↗A method for augmenting communications between called and calling parties with context information helps either or both parties decide whether and how to accept or initiate a communications event.
1. A method for augmenting communications over a communications network comprising the steps performed by the network of:
receiving a request from a calling party to establish a communications link with a called party;
gathering context information known to the communications network;
gathering context information indicating a mutual context of the calling party and the called party;
determining a medium for establishing the communications link with the called party based on the gathered mutual context information of the calling party and the called party;
automatically providing information indicating the determined medium and the gathered context information directly to the calling party;
receiving an indication from the calling party as to whether to establish the communications link; and
establishing the communications link between the calling party and the called party or not based on the indication.
2. The method of claim 1 wherein the step of gathering context information known to the communications network includes the step of
gathering information indicating the location and local time of the called party.
3. The method of claim 1 wherein the step of gathering context information known to the communications network includes the step of
gathering information indicating the type of media available to the called party.
4. The method of claim 1 wherein the step of gathering context information known to the communications network includes the step of
gathering context information from a selection of pre-determined options supplied by the called party.
5. The method of claim 4 wherein the step of gathering context information from a selection of pre-determined options includes the step of
gathering information indicating when the called party does not wish to be contacted.
6. The method of claim 1 wherein the step of gathering context information known to the communications network includes the step of
gathering specific context information supplied by the called party.
7. The method of claim 6 , wherein the step of gathering specific context information known to the network includes the step of
gathering disposition options based on the identity of the calling party.
8. The method of claim 1 , wherein the step of gathering context information known to the network includes the step of
gathering specific information supplied by the called party associated with the calling party; and
wherein the step of providing the gathered context information includes the step of presenting to the calling party disposition options based on the specific context information.
9. The method of claim 1 , wherein the step of gathering context information known to the network includes the step of gathering information supplied by the called party.