Targeted and intelligent multimedia conference establishment services
View Patent ↗In a multimedia communications system ( 100 ), a conference establishment server coordinates the scheduling of a conference call. The server receives request for conference calls ( 202 ). The request includes a list of participants and may include an indication of the resources necessary and any rules for the conference call. The request may indicate critical resources or participants that are required for the call. Based on the request, the server determines a conference time and notifies participants of the time ( 204, 206, 210 ). Prior to conference time, participants are reminded of the time and automatically connected to the call. The server may check the status of users on the telecommunications network to determine availability. If a critical participant or resource is unavailable at conference time, the conference may be cancelled with notification to the participants.
1. In a multimedia telecommunications system including a user terminal, a server for conference establishment and a means for facilitating communication between the user terminal and the server, a method for scheduling a conference call comprising the steps of:
the server receiving a request for a conference call, including an indication of participants for the conference call; the server determining an availability of participants for the conference call;
the server notifying participants of a conference time for the conference call;
the server requesting confirmation from participants of availability for the conference call, where at least one participant is designated a critical participant, where a critical participant is deemed required for the conference call;
the server designating a predetermined amount of resources as critical resources, where critical resources are deemed necessary for the conference call;
the server reserving the critical resources for the conference call;
the server determining that the conference time is approaching;
the server determining an availability of participants and resources for the conference time;
the server sending a notification to participants that the conference time is approaching; and
the server canceling the conference call if a critical participant or critical resource is unavailable.
2. The method of claim 1 further comprising the step of the server adjusting the conference time based on a response to a request for confirmation.
3. The method of claim 1 wherein the request for a conference call includes rules governing the conference call.
4. The method of claim 1 wherein the step of determining the availability of participants and resources includes at least one of checking a calendar associated with a participant and determining whether a mobile user terminal is available.
5. In a multimedia telecommunications system for coupling users for voice and multimedia communications, an apparatus for scheduling conference calls, comprising:
a user terminal;
a server for conference establishment; and
a means for facilitating communication between the user terminal and the server, where the server is programmed to:
receive a request for a conference call, including an indication of participants for the conference call;
notify participants of a conference time for the conference call;
request confirmation from participants of availability for the conference call;
include an indication of at least one participant that is designated a critical participant for the conference call, where a critical participant is deemed necessary for the conference call;
designate a predetermined amount of resources as critical resources, where critical resources are deemed necessary for the conference call;
reserve at least critical resources for the conference call;
determine that the conference time is approaching;
determine an availability of participants and resources for the conference time;
send a notification to participants that the conference time is approaching; and
cancel the conference call if a critical participant or critical resource is unavailable.
6. The apparatus of claim 5 wherein the server is programmed to adjust the conference time based on a response to a request for confirmation.
7. The apparatus of claim 5 wherein the request for a conference call includes rules governing the conference call.
8. The apparatus of claim 5 wherein the server is programmed to determine the availability of participants by checking a calendar associated with a participant and determining whether a mobile user terminal is available.
9. The apparatus of claim 5 wherein the server is programmed to reserve at least one of a conference bridge and a conference number as resources.
10. The apparatus of claim 5 wherein the server is programmed to send materials associated with the conference call to participants.