A module ( 38 ), a terminal ( 12 ) including the module, and a system ( 10 ) including the terminal ( 12 ), are described. The module may be a printer module ( 38 ) comprising a print engine ( 60 ), a microcontroller ( 62 ), and a wireless receiver ( 66 ), such as a wireless modem, so that the module ( 38 ) is operable to receive data from a remote server ( 18 ) and to print the received data. The module ( 38 ) also includes a coupler ( 70 or 270 ) for directing data received from the wireless modem ( 66 ) to the microcontroller ( 62 ) and for directing data from the terminal ( 12 ) to the microcontroller ( 62 ). A method of printing tickets at a terminal ( 12 ) and a method of retro-fitting a self-service terminal ( 12 ) are also described.
1. A method of supporting self-service terminal transactions and printing tickets at a self-service terminal, the method comprising the steps of:
receiving authorizations for self-service terminal transactions at a self-service terminal from a transaction host over a secure network connection;
wirelessly transmitting the identity of the self-service terminal from a portable communication device to a remote server, the self-service terminal having a printer engine, the printer engine coupled to both a wireless receiver and a fixed channel, the printer engine operating to receive print data from both the wireless receiver and the fixed channel;
requesting the remote server to print a ticket at the identified terminal by the portable communication device;
wirelessly transmitting ticket information to the wireless receiver from the remote server; and
receiving ticket information at the printer engine from the wireless receiver.
2. The method of claim 1 wherein the self-service terminal is an automated teller machine (ATM).
3. The method of claim 1 further comprising:
printing the ticket information at the self-service terminal by the printing engine.
4. The method of claim 3 further comprising:
wirelessly transmitting confirmation of the printed ticket to the remote server.
5. The method of claim 1 wherein the self-service terminal includes a coupler to determine whether data received from the wireless receiver or the fixed channel is directed to the printer engine at any given time.
6. The method of claim 1 further comprising:
storing a plurality of templates, each template representing a predefined image to limit the amount of ticket information wirelessly transmitted.
7. The method of claim 1 further comprising:
downloading specific web pages to assist a user in ticket printing from the remote server to the portable communication device.
8. The method of claim 1 further comprising:
transmitting authentication data from the portable communication device to the self-service terminal;
authenticating said authentication data by the self-service terminal; and
printing the ticket by the self-service terminal only upon authenticating said authentication data.
9. A method of retro-fitting a self-service terminal supporting self-service terminal transactions to add the ability to print tickets at the self-service terminal, the method comprising the steps of:
identifying a self-service terminal having a printer module, the printer module coupled to a fixed channel of the self-service terminal;
coupling a wireless receiver to the printer module; and
providing the fixed channel and the wireless receiver alternative access to the printer module to retrofit the self-service terminal to support printing of self-service terminal transaction data when the fixed channel has access to the printer and to print tickets when the wireless receiver has access to the printer.
10. A method according to claim 9 , wherein the self-service terminal is an automated teller machine (ATM) and wherein the fixed channel couples the ATM to an ATM network, the method further comprising:
receiving authorization for a financial transaction at the ATM from a transaction host over a secure ATM network connection; and
printing financial transaction information received from the ATM network by the printer module.
11. The method of claim 9 further comprising:
printing customized data received from the wireless receiver.