Automated banking machine security system and method
View Patent ↗An automated banking machine ( 10, 30 ) includes a computer ( 32 ) that is operative to output a plurality of desktop environments through a display device ( 44 ) of the machine. The desktop environments may include a consumer desktop ( 54 ) and a maintenance desktop ( 58 ). The consumer desktop is generally empty of visual desktop elements such that when consumer user interface applications ( 40 ) are not producing visible outputs, only a background ( 55 ) portion of the consumer desktop is viewable. The maintenance desktop includes selectable desktop elements which are configured to conveniently launch terminal maintenance and configuration applications. The machine further includes input devices ( 46 ) such as a keyboard ( 52 ) and/or a switch device ( 50 ). A desktop switching application ( 36 ) is operative in the computer. The desktop switching application is operative responsive to specific input signals from the input devices to switch the current desktop between the consumer and maintenance desktops.
1. A method comprising:
(a) operating at least one data reader of an automated banking machine while the machine is in a consumer display mode, to read user data that is associated in at least one data store with a person authorized to use the machine,
which machine includes the at least one data reader, at least one display device, at least one processor, and a display mode switching application executable by the at least one processor,
which display mode switching application allows the machine to be operated in different display modes, including a maintenance display mode and the consumer display mode,
which when the machine is in the maintenance display mode, an authorized servicer can use the machine to perform at least one machine maintenance function that is not performable when the machine is in the consumer display mode,
which when the machine is in the consumer display mode, an authorized customer can use the machine to carry out at least one financial transaction that cannot be carried out when the machine is in the maintenance display mode;
(b) subsequent to (a) and while the machine is still in the consumer display mode, operating the machine to receive from the person, at least one input corresponding to a first request to switch display modes;
(c) operating the at least one processor responsive at least in part to the first request received in (b), to cause the at least one display device to output at least one first user interface for switching display modes,
which at least one first user interface includes:
a request for servicer data, and
at least one user-selectable machine display mode that comprises a maintenance display mode;
(d) subsequent to (c) and while the machine is still in the consumer display mode, operating the machine to receive from the person:
servicer data, and
at least one selection input corresponding to user selection of the maintenance display mode;
(e) operating the at least one processor responsive at least in part to a determination that the servicer data received in (d) is associated in at least one data store with authorization to perform the at least one machine maintenance function, to cause the machine to switch from the consumer display mode to the maintenance display mode;
(f) subsequent to (e) and while the machine is still in the maintenance mode, operating the machine to receive from the person, at least one input corresponding to a second request to switch display modes;
(g) operating the at least one processor responsive at least in part to the second request received in (f), to cause the at least one display device to output at least one second user interface for switching display modes,
which at least one second user interface includes at least one user-selectable machine display mode that comprises the consumer display mode;
(h) subsequent to (g) and while the machine is still in the maintenance display mode, operating the machine to receive from the person, at least one selection input corresponding to user selection of the consumer display mode; and
(i) operating the at least one processor responsive at least in part to the user selection received in (h), to cause the machine to switch from the maintenance display mode to the consumer display mode.
2. The method according to claim 1 and further comprising:
(j) operating the at least one processor to cause the at least one display device to output indicia corresponding to the servicer data received in (d).
3. The method according to claim 2 and further comprising:
(k) operating the at least one processor to cause the at least one display device to output indicia corresponding to the at least one selection input received in (d); and
(l) operating the at least one processor to cause the at least one display device to output indicia corresponding to the at least one selection input received in (h).
4. A method comprising:
(a) operating an automated banking machine while in a consumer mode, to output at least one mode switching interface through a machine display device that includes a touch screen,
wherein the machine includes at least one reader that is operable to read customer data usable to identify a financial account,
wherein the machine includes a cash dispenser,
wherein the machine is operable in different modes, including the consumer mode and a maintenance mode,
wherein the consumer mode allows an authorized customer to use the machine to carry out a cash dispense transaction that cannot be carried out when the machine is in the maintenance mode,
wherein the maintenance mode allows an authorized servicer to use the machine to perform at least one machine maintenance function that is not performable when the machine is in the consumer mode;
(b) subsequent to (a), operating the machine while still in the consumer mode and while the at least one mode switching interface is still being displayed, to:
(bi) receive user data that is usable to identify the user as an authorized servicer of the machine; and
(bii) receive through contact with the touch screen, user selection input that corresponds to user selection of the maintenance mode; and
(c) operating the machine responsive at least in part to (bi) and (bii), to switch from the consumer mode to the maintenance mode.
5. The method according to claim 4 wherein in (a) the at least one mode switching interface includes:
a request for the user data, and
a user-selectable option corresponding to the maintenance mode.
6. The method according to claim 4 and further comprising:
(d) operating the machine to output through the machine display device, indicia corresponding to the user data received in (bi).
7. The method according to claim 6 and further comprising:
(e) operating the machine to output through the machine display device, indicia corresponding to the user selection input received in (bii).
8. The method according to claim 4 and further comprising:
(d) subsequent to (c), operating the machine while still in the maintenance mode, to output at least one other mode switching interface through the machine display device;
(e) subsequent to (d), operating the machine while still in the maintenance mode and while the at least one other mode switching interface is still being displayed, to receive through contact with the touch screen, user selection input that corresponds to user selection of the consumer mode; and
(f) operating the machine responsive at least in part to (e), to switch from the maintenance mode to the consumer mode.
9. The method according to claim 8 wherein in (d) the at least one other mode switching interface includes a user-selectable option corresponding to the consumer mode.
10. The method according to claim 4 and further comprising:
(d) prior to (a), operating the machine to receive at least one mode switching input;
wherein (d) causes the machine to perform (a).
11. The method according to claim 10 wherein in (d) the at least one mode switching input is received through manual actuation of a switch device located within an interior are of the machine.
12. The method according to claim 10 wherein in (d) the at least one mode switching input is received through user input of a pre-established key combination through user input keys of the machine.