IP Library Granted Patent US 6,847,858
Granted Patent B2
US 6,847,858 · App. 10/005,505 · Granted Jan 25, 2005

System and method for managing release of goods for packaging

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Quick Facts
Patent No.
US 6,847,858
App. No.
10/005,505
Granted
Jan 25, 2005
Kind
B2
Abstract

A factory for manufacturing customized products in response to customer orders includes pre-packaging facilities and packaging facilities. Components are converted into completed products in the pre-packaging facilities, and the completed products are packaged in the packaging facilities. The factory also includes an order management system that associates individually identified products among the completed products with a customer order. Product release logic in the order management system accumulates the individually identified products in the pre-packaging facilities. The product release logic releases the individually identified products for transport from the pre-packaging facilities to the packaging facilities only after determining that substantially all of the individually identified products for the customer order have been completed.

Claims (71)

1. A factory for manufacturing customized products in response to customer orders, the factory comprising:

pre-packaging facilities in which components are converted into completed products;

packaging facilities in which the completed products are packaged;

an order management system that associates individually identified products among the completed products with a customer order; and

product release logic in the order management system that accumulates the individually identified products in the pre-packaging facilities and releases the individually identified products for transport from the pre-packaging facilities to the packaging facilities only after determining that substantially all of the individually identified products for the customer order have been completed.

2. The factory of claim 1 , wherein:

the product release logic in the order management system releases the individually identified products for transport to the packaging facilities only after determining that one hundred percent of the individually identified products for the customer order have been completed.

3. The factory of claim 1 , wherein the order management system releases the individually identified products for transport to the packaging facilities by producing one or more pick reports that identify the individually identified products to be released.

4. The factory of claim 1 , wherein:

the pre-packaging facilities comprises testing facilities; and

the product release logic causes the individually identified products for the customer order to accumulate in the testing facilities until substantially all of the individually identified products have tested good.

5. The factory of claim 4 , wherein the order management system further comprises:

status report logic that produces a status report indicating whether the customer order is nearing completion, such that a high repair priority may be assigned to any individually identified products for the customer order that tested bad.

6. The factory of claim 1 , wherein the order management system further comprises:

product hold logic that receives a hold order and, in response:

automatically determines whether any of the individually identified products are subject to the hold order; and

automatically prevents any individually identified products subject to the hold order from being released.

7. The factory of claim 1 , wherein:

the pre-packaging facilities are used to assemble multiple sets of products for multiple customer orders; and

the order management system further comprises location report logic that produces a location report identifying a location for at least one product among the multiple sets of products, based on at least one product attribute.

8. The factory of claim 7 , wherein:

the at least one product attribute comprises a unique identifier for a specific product among the multiple sets of products; and

the location report identifies a specific location for the specific product.

9. The factory of claim 7 , wherein:

the at least one product attribute comprises an order number for a specific order among the multiple customer orders; and

the location report identifies which of the products for the specific order are located in at least one testing facility associated with the pre-packaging facilities.

10. The factory of claim 7 , wherein:

the at least one product attribute comprises a component of one or more products among the multiple sets of products; and

the location report identifies specific locations for the one or more products that include the component.

11. The factory of claim 7 , wherein:

the at least one product attribute comprises a product model; and

the location report identifies specific locations for the products that include the component.

12. The factory of claim 1 , wherein the order management system further comprises:

status report logic that produces a status report identifying how many products are in the customer order and how many of those products have been completed, such that the report may be used to predict demand for resources in the packaging facilities.

13. The factory of claim 1 , wherein:

the pre-packaging facilities comprise assembling facilities and testing facilities;

the completed products comprise information handling systems that have been assembled in the assembling facilities and tested in the testing facilities;

the packaging facilities comprise boxing facilities in which the completed information handling system are boxed; and

the product release logic in the order management system accumulates the information handling systems in the testing facilities and releases the information handling systems for the customer order for transport from the testing facilities to the boxing facilities only after determining that substantially all of the information handling systems for the customer order have been assembled and have tested good.

14. A method of manufacturing customized products in response to customer orders in a factory that includes pre-packaging facilities and packaging facilities, the method comprising:

assembling components in the pre-packaging facilities into multiple products for a customer order, wherein each of the multiple products is uniquely identified and assigned to the customer order;

accumulating the multiple products in the pre-packaging facilities; and

releasing the multiple products for transport from the pre-packaging facilities to the packaging facilities only after determining that substantially all of the multiple products for the customer order have been completed.

15. The method of claim 14 , wherein releasing the multiple products further comprises:

producing one or more pick reports that identify the multiple products to be released.

16. The method of claim 15 , further comprising:

retrieving the multiple products to be released from the pre-packaging facilities for transport to the packaging facilities, based on the one or more pick reports, wherein two or more individuals retrieve the multiple products; and

producing a productivity report that identifies how many products have been retrieved by each of the two or more individuals.

17. The method of claim 14 , wherein the pre-packaging facilities include testing facilities, the method further comprising:

testing one or more of the multiple products for the customer order in the testing facilities;

producing a status report that identifies how many products in the customer order have been completed;

determining that the customer order is nearing completion, based on the status report;

identifying a product in the customer order that failed testing, in response to the determination that the customer order is nearing completion; and

assigning a high repair priority to the product that failed testing.

18. The method of claim 14 , further comprising:

receiving a hold order;

determining that one or more of the multiple products for the customer order are subject to the hold order; and

automatically preventing the products subject to the hold order from being released.

19. The method of claim 14 , further comprising:

assembling multiple sets of products for multiple customer orders; and

producing a location report that identifies a location for at least one product among the multiple sets of products, based on at least one product attribute.

20. The method of claim 14 , wherein the pre-packaging facilities include testing facilities, the method further comprising:

producing a report of vacant capacity for products in the testing facilities.

21. A program product for managing a factory in which customized products are built in response to customer orders, wherein the factory includes testing facilities and packaging facilities, the program product comprising:

a computer-usable medium; and

computer instructions encoded in the computer-usable medium, wherein, when executed, the computer instructions perform operations comprising:

associating a set of products with a customer order, such that each of the products in the set is uniquely identified and assigned to the customer order;

monitoring test status for the set of products;

accumulating the set of products for the customer order in the testing facilities;

automatically determining whether substantially all of the products in the set have been completed, based on the test status; and

automatically releasing the set of products for transport from the testing facilities to the packaging facilities only after determining that substantially all of the products for the customer order have been completed, such that the program product causes one or more of the products in the set to accumulate in the testing facility after the one or more products in the set have tested good.

Assignments (13)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (045455/0001) Recorded May 20, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061753/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (040136/0001) Recorded Apr 26, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061324/0001 →
RELEASE OF SECURITY INTEREST Recorded Nov 3, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: DELL USA L.P.; ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL INTERNATIONAL, L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; WYSE TECHNOLOGY L.L.C.
Reel/Frame 058216/0001 →
SECURITY AGREEMENT Recorded Mar 21, 2019
From: CREDANT TECHNOLOGIES, INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 049452/0223 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040134/0001 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 040136/0001 →
RELEASE OF SECURITY INTEREST Recorded Sep 14, 2016
From: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040065/0618 →
RELEASE OF SECURITY INTEREST Recorded Sep 14, 2016
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040040/0001 →
RELEASE OF SECURITY INTEREST Recorded Sep 13, 2016
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLANT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040065/0216 →
PATENT SECURITY AGREEMENT (ABL) Recorded Jan 2, 2014
From: DELL INC.; APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 031898/0001 →
PATENT SECURITY AGREEMENT (TERM LOAN) Recorded Jan 2, 2014
From: DELL INC.; APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 031899/0261 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Jan 2, 2014
From: APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS FIRST LIEN COLLATERAL AGENT
Reel/Frame 031897/0348 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 5, 2001
From: ARNOLD, PATRICIA F.; CARDOSA, KYMN R.; DIAMOND, MATT
To: DELL PRODUCTS L.P.
Reel/Frame 012359/0544 →