System and method for granting permission to receive interactive voice broadcast of a voice service
View Patent ↗A system and method granting permission to transmit interactive voice broadcasts of a voice service over a voice network, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server and a method for generating interactive voice pages related to product and service offerings, and for transmitting the voice pages to a user based on the user's permission. A permission module is provided for receiving user permission information from the user indicating the user's permission for telephone-based marketing.
1. A method for establishing permission to initiate personalized interactive voice sessions of a voice service over a voice network to a user comprising:
presenting a user with a list of available telephone-based marketing that may be transmitted to a user;
querying the user for user permission information regarding the telephone-based marketing;
receiving user permission information from the user indicating that user's permission for telephone-based marketing;
generating one or more interactive voice pages related to product and service offerings;
transmitting one or more of the generated interactive voice pages to that user based on the user's permissions.
2. The method of claim 1 wherein user permission information comprises information regarding when the telephone-based marketing may be sent.
3. The method of claim 1 wherein user permission information comprises information regarding how the telephone-based marketing may be sent.
4. The method of claim 1 wherein user permission information comprises information regarding where the telephone-based marketing may be sent.
5. The method of claim 1 wherein user permission information comprises the type of telephone-based marketing that may be sent.
6. A system for receiving permission to transmit an interactive voice broadcast of a voice service over a voice network comprising:
a permission module for receiving user permission information from a user indicating that user's permission for telephone-based marketing;
a call server for generating one or more interactive voice pages related to product and service offerings, and for transmitting the one or more voice pages to the user based on the user's permission.
7. The system of claim 6 wherein user permission information comprises when the telephone-based marketing may be sent.
8. The system of claim 6 wherein user permission information comprises how the telephone-based marketing may be sent.
9. The system of claim 6 wherein user permission information comprises where the telephone-based marketing may be sent.
10. The system of claim 6 wherein user permission information comprises the type of telephone-based marketing that may be sent.
11. A system for receiving permission to transmit an interactive voice broadcast of a voice service over a voice network comprising:
presenting means for presenting a user with a list of available telephone-based marketing;
query means for querying the user for user permission information regarding the telephone-based marketing;
means for receiving user permission information from the user indicating that user's permission for telephone-based marketing;
means for generating one or more interactive voice pages related to product and service offerings, and for transmitting the one or more voice pages to the user based on the user's permission.
12. The system of claim 11 wherein the means for receiving permission comprises a permission module.
13. The system of claim 11 wherein the means for generating one or more interactive voice ages comprises a call server.
14. The system of claim 11 further comprising means for accessing text for the user from at least one markup language document.
15. The system of claim 14 wherein the at least one markup language document is a TML document.
16. The system of claim 14 wherein the means for accessing text comprises a parsing engine.
17. The system of claim 14 further comprising means for generating personalized speech from the text for delivery to the user.
18. The system of claim 17 wherein the means for generating personalized speech comprises a text to speech engine.
19. The system of claim 11 wherein the voice network comprises the Public Switched Telephone Network.
20. The system of claim 11 wherein the user permission information comprises any one of the following: when the telephone-based marketing may be sent, how the telephone marketing may be sent, where the telephone-based marketing may be sent, and the type of telephone-based marketing that may be sent.