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App. No. 10/078,642 · Confirmation No. 5227

Customer relationship management system and method

Abandoned -- After Examiner's Answer or Board of Appeals Decision View Publication ↗
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2013-05-16 ABN Abandonment 2 View
2013-02-06 APDA Patent Board Decision - Examiner Affirmed 8 View
2011-03-28 AP_DK_M Appeal Docketing Notice 2 View
2010-12-21 M327 Miscellaneous Communication to Applicant - No Action Count 2 View
2010-12-21 1449 List of References cited by applicant and considered by examiner 2 View
2010-11-23 M327 Miscellaneous Communication to Applicant - No Action Count 2 View
2010-11-23 1449 List of References cited by applicant and considered by examiner 2 View
2010-11-15 APRB Reply Brief Filed 10 View
2010-11-15 WFEE Fee Worksheet (SB06) 2 View
2010-11-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-11-15 TRAN.LET Transmittal Letter 1 View
2010-09-15 APEA Examiner's Answer to Appeal Brief 11 View
2010-07-21 AP.B Appeal Brief Filed 14 View
2010-07-21 WFEE Fee Worksheet (SB06) 2 View
2010-07-21 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-07-21 TRAN.LET Transmittal Letter 1 View
2010-06-22 AP.PRE.DEC Pre-Brief Appeal Conference decision 2 View
2010-05-19 IDS Information Disclosure Statement (IDS) Form (SB08) 2 View
2010-05-19 TRAN.LET Transmittal Letter 2 View
2010-05-19 TRAN.LET Transmittal Letter 1 View
2010-05-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-05-18 AP.PRE.REQ Pre-Appeal Brief Conference Request 2 View
2010-05-18 N/AP Notice of Appeal Filed 2 View
2010-05-18 AP.PRE.REQ Pre-Appeal Brief Conference Request 9 View
2010-05-18 WFEE Fee Worksheet (SB06) 2 View
2010-05-18 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-02-18 CTFR Final Rejection 8 View
2010-02-18 SRFW Search information including classification, databases and other search related notes 1 View
2010-02-18 FWCLM Index of Claims 2 View
2010-02-18 BIB Bibliographic Data Sheet 1 View
2010-02-18 SRNT Examiner's search strategy and results 1 View
2009-11-25 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2009-11-25 CLM Claims 5 View
2009-11-25 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2009-11-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-11-25 TRAN.LET Transmittal Letter 1 View
2009-11-25 WFEE Fee Worksheet (SB06) 1 View
2009-11-25 WFEE Fee Worksheet (SB06) 1 View
2009-10-21 EXIN Examiner Interview Summary Record (PTOL - 413) 4 View
2009-08-26 CTNF Non-Final Rejection 7 View
2009-08-26 892 List of references cited by examiner 1 View
2009-08-26 FWCLM Index of Claims 2 View
2009-08-26 SRFW Search information including classification, databases and other search related notes 1 View
2009-08-26 BIB Bibliographic Data Sheet 1 View
2009-08-26 SRNT Examiner's search strategy and results 8 View
2009-06-02 RCEX Request for Continued Examination (RCE) 3 View
2009-06-02 WFEE Fee Worksheet (SB06) 2 View
2009-06-02 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-06-02 WFEE Fee Worksheet (SB06) 1 View
2009-06-02 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2009-05-12 CTAV Advisory Action (PTOL-303) 3 View
2009-05-04 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2009-05-04 CLM Claims 5 View
2009-05-04 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2009-05-04 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-04-07 EXIN Examiner Interview Summary Record (PTOL - 413) 4 View
2009-02-02 CTFR Final Rejection 9 View
2009-02-02 SRNT Examiner's search strategy and results 1 View
2009-02-02 SRFW Search information including classification, databases and other search related notes 1 View
2009-02-02 CTFR Final Rejection 1 View
2009-02-02 FWCLM Index of Claims 2 View
2009-02-02 BIB Bibliographic Data Sheet 1 View
2008-11-26 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2008-11-26 CLM Claims 5 View
2008-11-26 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2008-11-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-11-26 LET. Miscellaneous Incoming Letter 1 View
2008-11-26 WFEE Fee Worksheet (SB06) 1 View
2008-08-27 CTNF Non-Final Rejection 9 View
2008-08-27 FWCLM Index of Claims 2 View
2008-08-27 SRFW Search information including classification, databases and other search related notes 1 View
2008-08-27 CTNF Non-Final Rejection 1 View
2008-08-27 BIB Bibliographic Data Sheet 1 View
2008-08-27 SRNT Examiner's search strategy and results 1 View
2008-07-21 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2008-07-15 PA.. Power of Attorney 2 View
2008-07-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-07-15 R3.73 Assignee showing of ownership per 37 CFR 3.73 4 View
2008-07-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-06-11 RCEX Request for Continued Examination (RCE) 3 View
2008-06-11 PA.. Power of Attorney 1 View
2008-06-11 WFEE Fee Worksheet (SB06) 2 View
2008-06-11 N417 Electronic Filing System Acknowledgment Receipt 3 View
2008-06-11 A.NE Response After Final Action 1 View
2008-06-11 CLM Claims 5 View
2008-06-11 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2008-06-11 AF/D Affidavit-submitted prior to Mar 15, 2013 4 View
2008-06-11 AF/D Affidavit-submitted prior to Mar 15, 2013 2 View
2007-12-12 CTFR Final Rejection 9 View
2007-12-12 SRFW Search information including classification, databases and other search related notes 1 View
2007-12-12 FWCLM Index of Claims 1 View
2007-12-09 SRNT Examiner's search strategy and results 1 View
2007-09-21 BIB Bibliographic Data Sheet 1 View
2007-09-21 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2007-09-13 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2007-09-13 CLM Claims 4 View
2007-09-13 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2007-09-13 XT/ Extension of Time 1 View
2007-09-13 LET. Miscellaneous Incoming Letter 2 View
2007-09-13 PA.. Power of Attorney 2 View
2007-09-13 WFEE Fee Worksheet (SB06) 1 View
2007-09-12 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2007-09-12 CLM Claims 3 View
2007-09-12 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2007-09-12 XT/ Extension of Time 1 View
2007-09-12 LET. Miscellaneous Incoming Letter 2 View
2007-09-12 PA.. Power of Attorney 2 View
2007-09-12 WFEE Fee Worksheet (SB06) 1 View
2007-03-12 CTNF Non-Final Rejection 9 View
2007-03-12 1449 List of References cited by applicant and considered by examiner 2 View
2007-03-12 892 List of references cited by examiner 1 View
2007-03-12 FWCLM Index of Claims 1 View
2007-03-12 SRFW Search information including classification, databases and other search related notes 1 View
2007-03-06 SRNT Examiner's search strategy and results 2 View
2004-10-06 CLMPTO Complete Marked Up Copy of Claims Prepared by USPTO 6 View
2003-08-22 IDS Information Disclosure Statement (IDS) Form (SB08) 2 View
2003-08-22 FOR Foreign Reference 34 View
2003-08-22 FOR Foreign Reference 190 View
2003-04-08 EBCC.AD Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update 1 View
2003-03-17 STATUS.LET Request for status of Application 1 View
2002-10-04 IMIS Miscellaneous Internal Document 1 View
2002-03-21 IDS Information Disclosure Statement (IDS) Form (SB08) 3 View
2002-03-21 FOR Foreign Reference 132 View
2002-02-19 TRNA Transmittal of New Application 3 View
2002-02-19 ADS Application Data Sheet 2 View
2002-02-19 A.PE Preliminary Amendment 11 View
2002-02-19 SPEC Specification 17 View
2002-02-19 CLM Claims 4 View
2002-02-19 DRW Drawings-only black and white line drawings 16 View
2002-02-19 OATH Oath or Declaration filed 3 View
2002-02-19 LET. Miscellaneous Incoming Letter 1 View
2002-02-19 BIB Bibliographic Data Sheet 1 View
2002-02-19 WFEE Fee Worksheet (SB06) 1 View
2002-02-19 WFEE Fee Worksheet (SB06) 1 View
2002-02-19 WCLM Claims Worksheet (PTO-2022) 1 View
2002-02-19 WFEE Fee Worksheet (SB06) 1 View
2002-02-19 WCLM Claims Worksheet (PTO-2022) 1 View
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Quick Facts
App. No.
10/078,642
Filed
2002-02-19
Pub. No.
US20020198775A1
Art Unit
3621