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App. No. 10/098,044 · Confirmation No. 9931

Systems and methods for collecting and rating contact center usage

Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2015-04-02 ABN Abandonment 2 View
2014-10-07 AP.PRE.DEC Pre-Brief Appeal Conference decision 2 View
2014-08-25 AP.PRE.REQ Pre-Appeal Brief Conference Request 5 View
2014-08-25 WFEE Fee Worksheet (SB06) 2 View
2014-08-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-08-25 N/AP Notice of Appeal Filed 1 View
2014-07-30 CTAV Advisory Action (PTOL-303) 2 View
2014-07-23 A.NE Response After Final Action 1 View
2014-07-23 REM Applicant Arguments/Remarks Made in an Amendment 13 View
2014-07-23 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-06-05 CTFR Final Rejection 25 View
2014-06-05 892 List of references cited by examiner 1 View
2014-06-05 FWCLM Index of Claims 2 View
2014-02-12 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2014-02-12 CLM Claims 12 View
2014-02-12 REM Applicant Arguments/Remarks Made in an Amendment 14 View
2014-02-12 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-02-12 WFEE Fee Worksheet (SB06) 1 View
2013-11-20 CTNF Non-Final Rejection 19 View
2013-11-20 892 List of references cited by examiner 1 View
2013-11-20 FWCLM Index of Claims 2 View
2013-10-22 RCEX Request for Continued Examination (RCE) 3 View
2013-10-22 WFEE Fee Worksheet (SB06) 2 View
2013-10-22 N417 Electronic Filing System Acknowledgment Receipt 2 View
2013-10-22 WFEE Fee Worksheet (SB06) 1 View
2013-10-09 CTAV Advisory Action (PTOL-303) 3 View
2013-10-09 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2013-09-23 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2013-09-23 CLM Claims 12 View
2013-09-23 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2013-09-23 A.NE.AFCP After Final Consideration Program Request 2 View
2013-09-23 N417 Electronic Filing System Acknowledgment Receipt 2 View
2013-09-23 WFEE Fee Worksheet (SB06) 1 View
2013-07-26 CTFR Final Rejection 18 View
2013-07-26 892 List of references cited by examiner 1 View
2013-07-26 SRNT Examiner's search strategy and results 1 View
2013-07-26 FWCLM Index of Claims 2 View
2013-04-26 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2013-04-26 CLM Claims 12 View
2013-04-26 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2013-04-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2013-04-26 WFEE Fee Worksheet (SB06) 1 View
2013-03-29 CTNF Non-Final Rejection 17 View
2013-03-29 892 List of references cited by examiner 1 View
2013-03-29 FWCLM Index of Claims 1 View
2010-03-25 RCEX Request for Continued Examination (RCE) 1 View
2010-03-25 WFEE Fee Worksheet (SB06) 2 View
2010-03-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-03-25 WFEE Fee Worksheet (SB06) 1 View
2010-03-15 CTAV Advisory Action (PTOL-303) 3 View
2010-03-08 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2010-03-08 CLM Claims 7 View
2010-03-08 REM Applicant Arguments/Remarks Made in an Amendment 22 View
2010-03-08 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-03-08 WFEE Fee Worksheet (SB06) 1 View
2010-01-08 CTFR Final Rejection 24 View
2010-01-08 892 List of references cited by examiner 1 View
2010-01-08 FWCLM Index of Claims 1 View
2010-01-08 BIB Bibliographic Data Sheet 1 View
2009-09-24 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2009-09-24 CLM Claims 7 View
2009-09-24 REM Applicant Arguments/Remarks Made in an Amendment 14 View
2009-09-24 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-09-24 WFEE Fee Worksheet (SB06) 1 View
2009-06-25 CTNF Non-Final Rejection 16 View
2009-06-25 892 List of references cited by examiner 1 View
2009-06-25 FWCLM Index of Claims 1 View
2009-06-25 SRNT Examiner's search strategy and results 6 View
2009-04-02 RCEX Request for Continued Examination (RCE) 1 View
2009-04-02 XT/ Extension of Time 2 View
2009-04-02 WFEE Fee Worksheet (SB06) 2 View
2009-04-02 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-03-11 CTAV Advisory Action (PTOL-303) 3 View
2009-03-03 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2009-03-03 CLM Claims 5 View
2009-03-03 REM Applicant Arguments/Remarks Made in an Amendment 10 View
2009-03-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-03-03 WFEE Fee Worksheet (SB06) 1 View
2008-12-04 CTFR Final Rejection 17 View
2008-12-04 892 List of references cited by examiner 1 View
2008-12-04 FWCLM Index of Claims 1 View
2008-06-19 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2008-06-19 CLM Claims 8 View
2008-06-19 REM Applicant Arguments/Remarks Made in an Amendment 13 View
2008-06-19 XT/ Extension of Time 2 View
2008-06-19 WFEE Fee Worksheet (SB06) 2 View
2008-06-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-06-19 WFEE Fee Worksheet (SB06) 1 View
2008-02-19 CTNF Non-Final Rejection 21 View
2008-02-19 892 List of references cited by examiner 1 View
2008-02-19 FWCLM Index of Claims 1 View
2007-08-20 AP.B Appeal Brief Filed 41 View
2007-08-20 WFEE Fee Worksheet (SB06) 2 View
2007-08-20 N417 Electronic Filing System Acknowledgment Receipt 2 View
2007-06-18 N/AP Notice of Appeal Filed 1 View
2007-06-18 WFEE Fee Worksheet (SB06) 2 View
2007-06-18 N417 Electronic Filing System Acknowledgment Receipt 2 View
2007-04-20 CTFR Final Rejection 12 View
2007-04-20 892 List of references cited by examiner 1 View
2007-04-20 FWCLM Index of Claims 1 View
2007-02-12 WFEE Fee Worksheet (SB06) 1 View
2007-01-31 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2007-01-31 CLM Claims 8 View
2007-01-31 REM Applicant Arguments/Remarks Made in an Amendment 9 View
2007-01-31 XT/ Extension of Time 2 View
2007-01-31 WFEE Fee Worksheet (SB06) 2 View
2007-01-31 N417 Electronic Filing System Acknowledgment Receipt 2 View
2006-10-04 CTNF Non-Final Rejection 10 View
2006-10-04 1449 List of References cited by applicant and considered by examiner 3 View
2006-10-04 892 List of references cited by examiner 1 View
2006-10-04 FWCLM Index of Claims 1 View
2006-09-29 SRNT Examiner's search strategy and results 4 View
2003-04-16 IDS Information Disclosure Statement (IDS) Form (SB08) 3 View
2003-04-07 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2002-03-15 TRNA Transmittal of New Application 2 View
2002-03-15 SPEC Specification 28 View
2002-03-15 CLM Claims 7 View
2002-03-15 ABST Abstract 1 View
2002-03-15 DRW Drawings-only black and white line drawings 12 View
2002-03-15 OATH Oath or Declaration filed 2 View
2002-03-15 WFEE Fee Worksheet (SB06) 1 View
2002-03-15 WFEE Fee Worksheet (SB06) 1 View
2002-03-15 WCLM Claims Worksheet (PTO-2022) 1 View
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Quick Facts
App. No.
10/098,044
Filed
2002-03-15
Pub. No.
US20020138296A1
Art Unit
3689