Communications system with fraud monitoring
View Patent ↗A fraud monitoring system is disclosed for a communications system. The fraud monitoring system analyzes records of usage activity in the system and applies fraud pattern detection algorithms to detect patterns indicative of fraud. The fraud monitoring system advantageously accommodates transaction both records resulting from control of a packet-switched network and those from a circuit-switched network gateway.
1. A method for monitoring activity in a communications system comprising the steps of:
obtaining at least one first record relating to a first transport network, wherein the first transport network is a circuit-switched network;
obtaining at least one second record relating to a second transport network, wherein the second transport network is a data network;
determining that the first record and second record are both associated with a communication session;
determining at least one aspect of the communications session based upon content of both the first record and the second record; and
generating a fraud alert based on the determined aspect of the communication session.
2. The method of claim 1 wherein the first record is formatted differently than the second record.
3. The method of claim 1 wherein at least one of the first record and the second record pertains to the action of a gateway coupling the first transport and the second transport network.
4. The method of claim 1 further comprising the step of combining the first record with the second record to form a composite record of activity.
5. The method of claim 4 further comprising the step of converting the first record into the format of the second record.
6. The method of claim 4 further comprising the step of translating both the first record and second record into a common format.
7. The method of claim 4 further comprising the step of adding to the first record additional information related to at least one aspect of the second transport network.
8. The method of claim 7 wherein the additional information is an address in an address space of the second transport network.
9. The method of claim 1 wherein the communications session is a voice call supported by the first transport network and the second transport network.
10. The method of claim 9 wherein the first record is based on a Call Detail Record (CDR)-type format, and the second record is based on an eXtensible Mark-up Language (XML)-type format.
11. A method for supporting fraud monitoring, the method comprising the steps of:
collecting a first transaction record associated with a circuit-switched network;
collecting a second transaction record associated with a packet-switched network, wherein the first transaction record and the second transaction record correspond to a common communication session transported by the circuit-switched network and the packet-switched network;
generating a third transaction record from the first transaction record and the second transaction record; and
generating a fraud alert based on the third transaction record associated with the common communication session.
12. A method according to claim 11 , further comprising the steps of:
determining an identifier corresponding to the first transaction record and the second transaction record; and
augmenting the third transaction record with the determined identifier.
13. A method according to claim 11 , wherein the third transaction record is based on an eXtensible Mark-up Language (XML)-type format.
14. A system for supporting fraud monitoring, the system comprising:
a first receiver configured to collect a first transaction record associated with a circuit-switched network;
a second receiver configured collect a second transaction record associated with a packet-switched network, wherein the first transaction record and the second transaction record correspond to a common communication session transported by the circuit-switched network and the packet-switched network; and
a record converter configured to generate a third transaction record from the first transaction record and the second transaction record, wherein a fraud alert is generated based on the third transaction record associated with the common communication session.
15. A system according to claim 14 , further comprising:
means for determining an identifier corresponding to the first transaction record and the second transaction record; and
means for augmenting the third transaction record with the determined identifier.
16. A system according to claim 14 , wherein the third transaction record is based on an eXtensible Mark-up Language (XML)-type format.