IP Library Granted Patent US 7,010,288
Granted Patent B2
US 7,010,288 · App. 10/140,135 · Granted Mar 7, 2006

System and method for providing an automatic response to a telephone call

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Quick Facts
Patent No.
US 7,010,288
App. No.
10/140,135
Granted
Mar 7, 2006
Kind
B2
Abstract

Disclosed embodiments include a system and method for providing an automatic response to a telephone call. The automatic response module may be integral to a wireless phone or may be added afterwards, such as with a plug-in module, or may be provided by a third party provider, such as on a network. In one embodiment, the user of a wireless phone may select one or more automatic responses in the form of pre-recorded messages that will be played to a caller when an incoming telephone call is received. In another embodiment, the pre-recorded messages may be text or other graphical messages. In an alternative embodiment, a selection algorithm may be used that selects the appropriate automatic response based on pre-determined criteria, such as information in the user's calendar, contact list, etc. Many other alternatives and alternative embodiments are also disclosed.

Claims (67)

1. A method of providing an automatic response to an incoming telephone call with a wireless telephone device, comprising:

receiving an incoming telephone call;

receiving a request from a user to automatically respond to the incoming call; connecting the incoming telephone call;

transmitting a request to an internal database within the wireless device for additional information;

receiving additional information from the internal database;

selecting a pre-recorded message to be transmitted based at least partially on the additional information received, wherein the pre-recorded message is selected from a group of pre-recorded messages;

transmitting the pre-recorded voice message over a voice path, the voice path being created when the incoming telephone call was connected;

disconnecting the incoming telephone call after the pre-recorded voice message has been transmitted without accepting a voice message from a caller; and

creating an entry in a log indicating that the incoming telephone call was automatically responded to;

wherein the request from the user is either in response to and during an incoming telephone call or is received before the incoming telephone call is received.

2. The method of claim 1 further comprising providing an indication of the identity of the phone number associated with the telephone making the incoming call before receiving the request from the user.

3. The method of claim 1 wherein the internal database contains information about the user's schedule,

and wherein further the

additional information includes information concerning a scheduled current activity of the user.

4. The method of claim 1 wherein the internal database contains information about the user's contacts, and

wherein further the additional information includes information concerning an identity of the person making the incoming call.

5. A method, for use with a wireless phone, of providing an automatic response to an incoming telephone call, comprising:

receiving a request from a user that incoming telephone calls are to be automatically responded to;

at the wireless phone, receiving an incoming telephone call;

connecting the incoming telephone call to the wireless phone;

employing a reseonse algorithm to select a pre-recorded voice message, wherein the pre-recorded voice message is selected from a plurality of pre-recorder voice messages saved in an internal database within the wireless phone;

transmitting the pre-recorded voice message over a voice path, the voice path being created when the incoming telephone call was connected to the wireless phone; and

disconnecting the incoming telephone call after the pre-recorded voice message has been transmitted without accepting a voice message from a caller.

6. The method of claim 5 further comprising creating an entry in a log indicating that the incoming telephone call was automatically responded to.

7. The method of claim 5 wherein employing a response algorithm further comprises:

transmitting a request to an internal database for additional information;

receiving additional information from the internal database; and

selecting the pre-recorded message to be transmitted based at least partially on the additional information received.

8. The method of claim 5 : wherein employing a response algorithm further comprises:

transmitting a request to an internal database for additional information, the internal database containing information about the users schedule;

receiving additional information from the internal database; and

selecting the pre-recorded message to be transmitted based at least partially on the additional information received, wherein the additional information includes information concerning the scheduled current activity of the user.

9. The method of claim 5 wherein employing a response algorithm further comprises:

transmitting a request to an internal database for additional information, the internal database containing information about the users contacts;

receiving additional information from the internal database;

receiving an indication of the identity of the phone number associated with the telephone making the incoming call; and

selecting the pre-recorded message to be transmitted based at least partially on the additional information received and the identity information, wherein the additional information includes information concerning the identity of the person making the incoming call.

10. A method of providing an automatic response to an incoming telephone call in a wireless telephone device, comprising:

receiving a request from a user that incoming telephone calls are to be automatically responded to with a text message;

receiving an incoming telephone call;

transmitting a request to an internal database within the wireless device for additional information about the user's schedule;

receiving additional information from the internal database;

selecting a text message to be transmitted based at least partially on the additional information received, wherein the text message is selected from a group of text messages;

transmitting the text message using a text message protocol, wherein the transmitted text message is selected from a plurality of text messages; and

disconnecting the incoming telephone call after the text message has been transmitted without accepting a voice message from a caller.

11. The method of claim 10 further comprising creating an entry in a log indicating that the incoming telephone call was automatically responded to.

12. The method of claim 10 further

wherein the additional information includes information concerning a scheduled current activity of the user.

13. The method of claim 10

wherein the selecting a text message to be transmitted is based at least partially on information concerning an identity of the person making the incoming call.

14. A wireless telephone device, comprising:

means for receiving a request from a user that incoming telephone calls are to be automatically responded to;

means for receiving an incoming telephone call;

means for connecting the incoming telephone call;

means for selecting a pre-recorded voice message from a plurality of pre-recorded voice messages saved in an internal database within the wireless device, wherein the means for selecting comprise a response algorithm used to select the pre-recorded voice message;

means for transmitting the selected pre-recorded voice message over a voice path, the voice path being created when the incoming telephone call was connected; and

means for disconnecting the incoming telephone call after the pre-recorded voice message has been transmitted without accenting a voice message from a caller.

15. The wireless device of claim 14 , further comprising means for creating an entry in a log indicating that the incoming telephone call was automatically responded to.

16. The wireless device of claim 14 , wherein the wireless device is a wireless phone.

17. A wireless telephone device, comprising:

a housing;

a wireless transceiver for communicating with a publicly switched telephone network;

an output device;

an input device, wherein the input device includes a plurality of auto-response buttons; and

an internal memory module, the internal memory module adapted to store pre-recorder messages and instructions for permitting a user of the apparatus to save pre-recorded messages and adapted to store call response data and a response algorithm used to select one of the pre-recorded messages to transmit to a caller when an incoming telephone call is automatically responded to and further adapted to store a log incoming calls automatically responded to, and

wherein the response algorithm employs, at least in part, the call response data stored in the internal memory module to determine which of the one pre-recorded messages to automatically transmit to the caller based on the incoming telephone call.

18. The apparatus of claim 17 wherein the pre-recorded messages are voice messages.

Assignments (5)
CHANGE OF NAME Recorded Jun 24, 2008
From: AT&T MOBILITY II, LLC
To: AT&T MOBILITY II, LLC
Reel/Frame 021143/0533 →
CHANGE OF NAME Recorded Jun 19, 2008
From: CINGULAR WIRELESS II, LLC
To: AT&T MOBILITY II, LLC
Reel/Frame 021126/0478 →
CERTIFICATE OF CONVERSION Recorded Mar 29, 2006
From: CINGULAR WIRELESS II, INC.
To: CINGULAR WIRELESS II, LLC
Reel/Frame 017696/0375 →
CERTIFICATE OF CONVERSION Recorded Apr 22, 2005
From: CINGULAR WIRELESS II, INC.
To: CINGULAR WIRLEESS II, LLC
Reel/Frame 017546/0612 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 22, 2005
From: NEW CINGULAR WIRELESS SERVICES, INC. F/K/A AT&T WIRELESS SERVICES, INC.
To: CINGULAR WIRELESS II, INC.
Reel/Frame 017555/0711 →