Patent Application
Utility
App. No. 10/355,551
· Confirmation No. 4853
Method and system providing customer product support
Abandoned -- Failure to Respond to an Office Action
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2009-02-12 | ABN |
Abandonment | 2 | View | |
| 2008-06-24 | EBCC.AD |
Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update | 1 | View | |
| 2008-06-09 | CTFR |
Final Rejection | 2 | View | |
| 2008-06-09 | CTFR |
Final Rejection | 10 | View | |
| 2008-06-09 | 892 |
List of references cited by examiner | 2 | View | |
| 2008-06-09 | FWCLM |
Index of Claims | 1 | View | |
| 2007-12-27 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 2 | View | |
| 2007-12-27 | CLM |
Claims | 5 | View | |
| 2007-12-27 | REM |
Applicant Arguments/Remarks Made in an Amendment | 4 | View | |
| 2007-12-27 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2007-09-27 | CTNF |
Non-Final Rejection | 8 | View | |
| 2007-09-27 | 892 |
List of references cited by examiner | 2 | View | |
| 2007-09-27 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2007-09-27 | FWCLM |
Index of Claims | 1 | View | |
| 2007-09-27 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2007-09-19 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2007-09-10 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2006-09-20 | N417 |
Electronic Filing System Acknowledgment Receipt | 1 | View | |
| 2006-09-18 | STATUS.LET |
Request for status of Application | 1 | View | |
| 2005-04-18 | LET. |
Miscellaneous Incoming Letter | 2 | View | |
| 2003-09-03 | PETDEC |
Petition Decision | 3 | View | |
| 2003-08-01 | XT/ |
Extension of Time | 1 | View | |
| 2003-08-01 | PET. |
Petition Entered | 3 | View | |
| 2003-08-01 | OATH |
Oath or Declaration filed | 8 | View | |
| 2003-04-01 | PEFN |
Pre-Exam Formalities Notice | 1 | View | |
| 2003-01-31 | TRNA |
Transmittal of New Application | 1 | View | |
| 2003-01-31 | SPEC |
Specification | 13 | View | |
| 2003-01-31 | CLM |
Claims | 4 | View | |
| 2003-01-31 | ABST |
Abstract | 1 | View | |
| 2003-01-31 | DRW |
Drawings-only black and white line drawings | 7 | View | |
| 2003-01-31 | OATH |
Oath or Declaration filed | 3 | View | |
| 2003-01-31 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2003-01-31 | WFEE |
Fee Worksheet (SB06) | 1 | View |
Inventors
Janice Liu
Vancouver, WA
Teresa Huberty
Menlo Park, CA
Marie Tahir
San Diego, CA
Craig Oshima
Campbell, CA
Attorneys & Agents of Record
Classification
USPC
705/1
G06Q30/02
G06Q30/016
Prosecution
- Examiner
- WILSON, CANDICE D C
- Art Unit
- 3629
- Customer No.
- 22879
- Docket No.
- 100200941-1
- Confirmation No.
- 4853
Publication
- Pub. No.
- US20040153327A1
- Pub. Date
- 2004-08-05
No related applications found.
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2003-09-30
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2003-06-18
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Quick Facts
- App. No.
- 10/355,551
- Filed
- 2003-01-31
- Pub. No.
- US20040153327A1
- Examiner
- WILSON, CANDICE D C
- Art Unit
- 3629
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