Customized self-checkout system
View Patent ↗The present invention is directed to systems and methods relating to a customizable self-checkout system including a self-checkout device for processing items for purchase by a customer, a processor for controlling the operations of the self-checkout device, and a memory for receiving customer profile data. The processor adapts the operation of the self-checkout system in accordance with the customer profile data.
1. A customizable self-checkout system comprising:
a self-checkout device for processing items for purchase by a customer;
a memory for storing customer profile data;
a processor adapting the operation of the self-checkout system for a particular customer by customizing at least one of a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance and instructional prompting in accordance with the customer profile data for the particular customer wherein the self-checkout processing speed comprises a speed of a conveyor belt and/or a speed of an instructional presentation.
2. The customizable self-checkout system according to claim 1 , further comprising an input device for inputting information into the system.
3. The customizable self-checkout system according to claim 2 , wherein the input device is selected from the group consisting of: a magnetic card reader, a scanner, a bar-code reader, a keypad, a touchscreen, a microphone, a joystick, and a computer readable medium.
4. The customizable system according to claim 1 , wherein the customer profile data includes at least one of: a profile variable, a customer preference, a learned preference, and/or a shopping transaction history of a customer.
5. The customizable system according to claim 4 , wherein the processor adapts the performance of the self-checkout system in accordance with at least one of the profile variable, the customer preference, the learned preference, and/or the shopping transaction history.
6. The customizable self-checkout system according to claim 1 , wherein a customer profile includes a behavioral model comprising operational parameters for application to the self-checkout device, and wherein the processor applies the behavioral model to the operation of the self-checkout system.
7. The customizable self-checkout system according to claim 6 , wherein the operational parameters include data corresponding to at least one of: a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance, advertising, instructional prompting, and a customer's favorite products.
8. The customizable self-checkout system according to claim 7 , wherein the self-checkout processing speed comprises a speed of a conveyor belt and/or a speed of an instructional presentation.
9. The customizable self-checkout system according to claim 7 , wherein a security level comprises at least one of: item pass-around allowance, age-verification system, a number of security resets, and/or the need for personnel to monitor the transaction.
10. The customizable self-checkout system according to claim 6 , wherein the processor generates a revised behavioral model based on shopping transaction history.
11. The customizable self-checkout system according to claim 10 , wherein the processor associates the revised behavioral model to the customer profile.
12. The customizable self-checkout system according to claim 1 , wherein the customer profile data includes data corresponding to at least one of: a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance, advertising, instructional prompting, and a customer's favorite products.
13. The customizable self-checkout system according to claim 1 , wherein a security level comprises at least one of: item pass-around allowance, age-verification system, a number of security resets, and/or the need for personnel to monitor the transaction.
14. The customizable self-checkout system according to claim 1 , further comprising a display.
15. The customizable self-checkout system according to claim 1 , further comprising an audio system.
16. The customizable self-checkout system according to claim 1 , wherein a customer is identified with customer profile data via a customer ID.
17. The customizable self-checkout system according to claim 16 , wherein the processor determines whether a customer has been assigned a customer ID, and assigns a new customer ID and/or a default customer profile to the customer.
18. The customizable self-checkout system according to claim 1 , further comprising a database for storing customer profile data.
19. The customizable self-checkout system according to claim 1 , wherein a new customer profile variable for confirmation by the customer is presented to the customer.
20. The customizable self-checkout system according to claim 1 , wherein a marketing preference selection is presented to the customer.
21. The customizable self-checkout system according to claim 1 , wherein the processor learns a customer preference.
22. The customizable self-checkout system according to claim 21 , wherein the preference includes a marketing preference.
23. A method for customizing a self-checkout system comprising:
receiving customer profile data for a customer;
adapting the operation of a self-checkout system for the customer by customizing at least one of a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance and instructional prompting in accordance with the customer profile data for that customer wherein the self-checkout processing speed comprises a speed of a conveyor belt and/or a speed of an instructional presentation.
24. The method according to claim 23 , wherein the customer profile data includes at least one of: a profile variable, a customer preference, a learned preference, and/or a shopping transaction history of a customer.
25. The method according to claim 24 , wherein the operation of the self-checkout system is in accordance with at least one of the profile variable, the customer preference, the learned preference and/or the shopping transaction history.
26. The method according to claim 23 , wherein a customer profile includes a behavioral model comprising one or more operational parameters for application to the self-checkout device, and wherein the processor applies the behavioral model to operate the self-checkout system in accordance with one or more of such operational parameters.
27. The method according to claim 26 , wherein the operational parameters at least one of: a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance, advertising, instructional prompting, and a customer's favorite products.
28. The method according to claim 27 , wherein the self-checkout processing speed comprises a speed of a conveyor belt, and/or a speed of an instructional presentation.
29. The method according to claim 23 , wherein the customer profile data includes data corresponding to at least one of: a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance, advertising, instructional prompting, and a customer's favorite products.
30. The method according to claim 29 , wherein the self-checkout processing speed comprises a speed of a conveyor belt and/or a speed of an instructional presentation.
31. The method according to claim 29 , wherein a security level comprises at least one of: item pass-around allowance, age-verification system, a number of security resets, and/or the need for personnel to monitor the transaction.
32. A system for customizing a self-checkout system comprising:
receiving means for receiving customer profile data;
adapting means for adapting the operation of a self-checkout system by customizing for a customer at least one of a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance and instructional prompting in accordance with the customer profile data for the customer wherein the self-checkout processing speed comprises a speed of a conveyor belt and/or a speed of an instructional presentation.
33. A computer readable medium having computer instructions provided thereon for enabling a self-checkout system to perform a method of customizing a shopping transaction, the method comprising:
receiving customer profile data;
adapting the operation of a self-checkout system by customizing at least one of a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance and instructional prompting in accordance with the customer profile data wherein the self-checkout processing speed comprises a speed of a conveyor belt and/or a speed of an instructional presentation.
34. A customizable self-checkout system comprising:
a self-checkout device,
a processor adapting the operation of the self-checkout system for a customer by customizing at least one of a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance and instructional prompting in accordance with the customer profile data for the customer wherein the self-checkout processing speed comprises a speed of a conveyor belt and/or a speed of an instructional presentation,
a memory for receiving customer profile data for one or more customers, the customer profile data including customized settings for the operation of the self-checkout system for each customer; and
presentation means for presenting the customer settings.
35. The customizable system according to claim 34 , wherein the presentation means comprises at least one of a display and a loudspeaker.
36. The system according to claim 34 , further comprising an input device.
37. The customizable system according to claim 36 , wherein the input device is selected from the group consisting of: a magnetic card reader, a scanner, a bar-code reader, a keypad, a touchscreen, a microphone, a joystick, and a computer readable medium.
38. The system according to claim 34 , wherein the customized settings comprise at least one of: a self-checkout processing speed, a display prompting speed, a security level, a lighting scheme, a payment method, coupon acceptance, advertising, instructional prompting, and a customer's favorite products.
39. The system according to claim 38 , wherein the self-checkout processing speed comprises a speed of a conveyor belt, and/or a speed of an instructional presentation.
40. The system according to claim 39 , wherein a security level comprises at least one of: item pass-around allowance, age-verification system, a number of security resets, and/or the need for personnel to monitor the transaction.
41. The system according to claim 36 , wherein the customized settings are further customizable by the customer.