IP Library Patent Application 10407558
Patent Application Utility
App. No. 10/407,558 · Confirmation No. 1895

Enhanced customer service apparatus, method, and system

Abandoned -- After Examiner's Answer or Board of Appeals Decision View Publication ↗
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Code Description Pages PDF
2011-06-14 ABN Abandonment 3 View
2011-03-17 APDA Patent Board Decision - Examiner Affirmed 9 View
2010-01-29 AP_DK_M Appeal Docketing Notice 2 View
2010-01-06 RBNE Reply Brief Noted - Patent Board 2 View
2009-10-07 LET. Miscellaneous Incoming Letter 1 View
2009-10-07 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-10-05 APRB Reply Brief Filed 8 View
2009-10-05 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-09-08 M327 Miscellaneous Communication to Applicant - No Action Count 2 View
2009-09-08 M327 Miscellaneous Communication to Applicant - No Action Count 9 View
2009-08-04 APEA Examiner's Answer to Appeal Brief 10 View
2009-05-28 AP.B Appeal Brief Filed 22 View
2009-05-28 WFEE Fee Worksheet (SB06) 2 View
2009-05-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-03-30 N/AP Notice of Appeal Filed 2 View
2009-03-30 WFEE Fee Worksheet (SB06) 2 View
2009-03-30 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-02-18 CTFR Final Rejection 8 View
2009-02-18 892 List of references cited by examiner 1 View
2009-02-18 FWCLM Index of Claims 1 View
2008-11-06 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2008-11-06 CLM Claims 7 View
2008-11-06 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2008-11-06 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-11-06 WFEE Fee Worksheet (SB06) 1 View
2008-08-06 CTNF Non-Final Rejection 9 View
2008-08-06 FWCLM Index of Claims 1 View
2008-06-19 EXIN Examiner Interview Summary Record (PTOL - 413) 2 View
2008-06-18 RCEX Request for Continued Examination (RCE) 3 View
2008-06-18 WFEE Fee Worksheet (SB06) 2 View
2008-06-18 N417 Electronic Filing System Acknowledgment Receipt 3 View
2008-06-18 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2008-06-18 CLM Claims 7 View
2008-06-18 INTRVIEW.APP Applicant summary of interview with examiner 1 View
2008-06-18 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2008-04-04 CTFR Final Rejection 10 View
2008-04-04 FWCLM Index of Claims 1 View
2008-01-25 ELC. Response to Election / Restriction Filed 1 View
2008-01-25 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2008-01-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-01-04 CTRS Requirement for Restriction/Election 10 View
2007-10-09 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2007-10-09 CLM Claims 7 View
2007-10-09 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2007-10-09 N417 Electronic Filing System Acknowledgment Receipt 2 View
2007-10-09 WFEE Fee Worksheet (SB06) 1 View
2007-07-09 CTNF Non-Final Rejection 14 View
2007-07-09 1449 List of References cited by applicant and considered by examiner 1 View
2007-07-09 892 List of references cited by examiner 1 View
2007-07-09 FWCLM Index of Claims 1 View
2007-07-09 BIB Bibliographic Data Sheet 1 View
2007-07-09 SRFW Search information including classification, databases and other search related notes 1 View
2007-06-22 SRNT Examiner's search strategy and results 2 View
2004-12-17 EBCC.AD Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update 1 View
2004-12-06 STATUS.LET Request for status of Application 1 View
2003-04-04 TRNA Transmittal of New Application 3 View
2003-04-04 SPEC Specification 20 View
2003-04-04 CLM Claims 5 View
2003-04-04 ABST Abstract 1 View
2003-04-04 DRW Drawings-only black and white line drawings 6 View
2003-04-04 OATH Oath or Declaration filed 2 View
2003-04-04 MISC OIPE Miscellaneous Internal Documents from Office of Patent Application Processing to the examiner indicating formality deficiencies 1 View
2003-04-04 136A Authorization for Extension of Time all replies 3 View
2003-04-04 WFEE Fee Worksheet (SB06) 1 View
2003-04-04 WFEE Fee Worksheet (SB06) 1 View
2003-04-04 WCLM Claims Worksheet (PTO-2022) 1 View
2003-04-04 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
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Quick Facts
App. No.
10/407,558
Filed
2003-04-04
Pub. No.
US20040199426A1
Art Unit
3627