Granted Patent B2

US 7,275,073 · App. 10/430,943 · Granted Sep 25, 2007

Abstract

Claims (53)

1. A system comprising:

one or more synchronization agents in communication with one or more enterprise databases;

one or more monitoring agents in communication with the one or more enterprise databases, to monitor changes in the one or more enterprise databases according to a predetermined criteria;

an events database accessible to the one or more monitoring agents to store information relating to the changes;

a synchronization server in communication with the one or more synchronization agents to receive communications from one or more mobile devices;

a synchronization database in communication with the synchronization server to store information relating to synchronization events; and

a notification server in communication with the events database and the synchronization database to compare a last synchronization time for a mobile device with a last notification time for the mobile device, to increase a notification period for which the mobile device is notified of changes upon determining that the last synchronization time is older than the last notification time, and in response to the increased notification period, to delay sending notifications to the mobile devices.

2. The system of claim 1 further comprising: a device database in communication with the device database to store information relating to the one or more mobile devices.

3. The system of claim 2 wherein the notification server is further to scan the events database for a record relating to the changes.

4. The system of claim 2 wherein the notification server is further to determine if the one or more mobile devices is responding, if not, then to set a longer notification period.

5. The system of claim 2 wherein the notification server is further to determine if the network is overloaded, if yes, then to wait for a predetermined amount of time before notifying the one or more mobile devices, if not, then to send the notification to the one or more mobile devices.

6. The system of claim 2 wherein the notification server is further to determine a device type for the one or more mobile devices from the device database; and to determine a notification protocol for the device type from the device database.

7. The method of claim 6 wherein the determining of the notification protocol comprises determining a most suitable network channel protocol.

8. The method of claim 7 wherein the most suitable network channel protocol is selected from a group consisting of short message service, hypertext transfer protocol, and Mobitex.

9. A method comprising:

determining if the network is overloaded, if yes, then waiting for a predetermined amount of time before notifying a mobile device of an amendment event, if not, then sending the notification to the mobile device;

comparing a last synchronization time for a mobile device with a last notification time for the mobile device;

increasing a notification period for which the mobile device is notified of the amendment event upon determining that the last synchronization time is older than the last notification time; and

in response to the increased notification period, delaying sending the notification to the mobile device.

10. The method of claim 9 further comprising:

determining a device type for the mobile device; and

determining a notification protocol for the device type.

11. The method of claim 10 further comprising determining a most suitable network channel protocol.

12. The method of claim 11 wherein the most suitable network channel protocol is selected from a group consisting of short message service, hypertext transfer protocol, and Mobitex.

13. A method comprising:

monitoring a database for changes to an enterprise database according to a predetermined criteria;

determining whether to notify a mobile device of a monitored modification, if not waiting before notifying;

notifying the mobile device of a monitored modification;

determining whether a response to the notifying was received, if not, then repeating the above monitoring, determining, and notifying;

sending the monitored modification such that the mobile device and the enterprise database are synchronized;

comparing a last synchronization time for a mobile device with a last notification time for the mobile device;

increasing a notification period for which the mobile device is notified of the monitored modification upon determining that the last synchronization time is older than the last notification time; and

in response to the increased notification period, delaying sending a notification to the mobile device.

14. The method of claim 13 wherein the determining whether to notify the mobile device further comprises:

determining if the network is overloaded, if yes, then waiting for a predetermined amount of time before notifying the mobile device, if no, then sending the notification to the mobile device.

15. The method of claim 14 further comprising:

determining a device type for the mobile device;

determining a notification protocol for the device type; and

sending the notification according to the notification protocol.

16. The method of claim 13 further comprising:

setting up the mobile device; and

initially synchronizing with the mobile device.

17. A method comprising:

scanning a database for a record relating to an amendment event according to a predetermined criteria;

determining if the network is overloaded, if yes, then waiting for a predetermined amount of time before notifying the mobile device, if not, then sending the notification to the mobile device;

comparing a last synchronization time with a last notification time;

increasing a notification duration upon determining that the last synchronization time is older than the last notification time; and

in response to the increased notification duration, delaying sending the notification to the mobile device.

18. The method of claim 17 further comprising:

determining a device type for the mobile device; and

determining a notification method for the device type.

19. The method of claim 18 further comprising determining a most suitable network channel protocol.

20. The method of claim 19 wherein the most suitable network channel protocol is selected from a group consisting of short message service, hypertext transfer protocol, and Mobitex.

Assignments (11)