Desk sharing with automatic device relocation
View Patent ↗A system and method for integrating a desk sharing application with a PBX telephonic user identity and feature transfer function is described. The system and method of the invention utilizes the PBX's administrative interface to transfer attributes from a dedicated device to the shared telephone device within an ECP network.
1. A desk sharing method for transferring full user identity and feature functionality from a dedicated telephone device to a shared telephone device, wherein said dedicated telephone device and said shared telephone device belong to a single Enterprise Communication Platform (ECP) node, comprising the steps of:
executing a desk sharing application;
reserving an available shared telephone device; and
said desk sharing application automatically impersonating full user identity and feature functionality from said dedicated telephone device to said shared telephone device.
2. The method of claim 1 wherein said desk sharing application is integrated with an administrative library of said single ECP.
3. The method of claim 1 wherein said step of reserving said available shared telephone device includes said desk sharing application determining availability of the reserved said shared telephone device and reserving at least one other shared resource.
4. The method of claim 3 wherein said other shared resource is a shared office space.
5. The method of claim 3 wherein said other shared resource is a shared computer.
6. The method of claim 1 wherein said step of automatically impersonating full user identity and feature functionality from said dedicated telephone device to said shared telephone device includes said desk sharing application using the autoset relocate ECP administrative function.
7. The method of claim 1 wherein said dedicated telephone device is a virtual telephonic device represented by a database entry at said ECP.
8. The method according to claim 1 wherein said desk sharing application employs an administrative interface of said ECP to perform said automatic impersonation of full user identity and feature functionality from said dedicated telephone device to said shared telephone device.
9. The method of claim 1 wherein said desk sharing application is outside of said ECP.
10. The method of claim 9 wherein a generic Application Programming Interface (API) is used to connect said desk sharing application to said ECP administrative library.
11. A desk sharing apparatus for impersonating full user identity and feature functionality from a dedicated telephone device to a shared telephone device, wherein said dedicated telephone device and said shared telephone device belong to a single Enterprise Communication Platform (ECP) node, comprising:
means for executing a desk sharing application;
means for receiving reservations for available shared telephone devices;
means for automatically verifying availability for received said reservations;
means for automatically assigning shared telephone devices responsive to verification of availability; and
means for automatically impersonating full user identity and feature functionality from said dedicated telephone device to automatically assigned said shared telephone devices.
12. The apparatus of claim 11 wherein said desk sharing application is integrated with an administrative library of said single ECP.
13. The apparatus of claim 11 wherein said means for automatically assigning shared telephone devices comprises:
means for reserving at least one other shared resource; and
means for automatically reporting desk sharing status upon assigning shared resources and marked said shared resources unavailable.
14. The apparatus of claim 13 wherein said other shared resource is a shared office space.
15. The apparatus of claim 13 wherein said other shared resource is a shared computer.
16. The apparatus of claim 11 wherein said means for automatically impersonating full user identity and feature functionality from said dedicated telephone device to said shared telephone device includes using the autoset relocate ECP administrative function.
17. The apparatus of claim 11 wherein said dedicated telephone device is a virtual telephonic device represented by a database entry at said ECP.
18. The apparatus according to claim 11 wherein means for automatically assigning comprises an administrative interface of said ECP is employed to perform said automatic impersonation of full user identity and feature functionality from said dedicated telephone device to said shared telephone device.
19. The apparatus of claim 11 wherein said desk sharing application is outside of said ECP.
20. The apparatus of claim 19 wherein a generic Application Programming Interface (API) is used to connect said desk sharing application to said ECP administrative library.