Triggered playback of recorded messages to incoming telephone calls to a cellular phone
View Patent ↗The present invention provides system and method for delayed answering of a call to a cellular phone which can operate in either a distributed or a centralized manner. In particular, the system and method according to the present invention allows the cellular phone user upon receiving a call to play a message to the caller, such as informing the caller to “hold on” for a short time and that the user will be available shortly. The present invention provides a number of advantageous alternatives to provide a cellular phone user flexibility in answering incoming calls.
1. A distributed system to delay answering a call made to a cellular, said system comprising:
means to record a message to be provided to a caller making calls to said cellular phone; and
means to instruct said message to be played to said caller, said means to instruct being selected from the group consisting of a button on said cellular phone, a keypad entry to said cellular phone, an entry on a calendar, an entry on a clock, an entry into a location device, and combinations thereof;
wherein said caller is connected, said message is played, and, after said message is played, said caller remains connected.
2. A centralized system to delay answering a call made to a cellular phone, said system comprising:
means to record a message to be provided to a caller making calls to said cellular phone; and
means to instruct said message to be played to said caller, said means to instruct being selected from the group consisting of a button on said cellular phone, a keypad entry to said cellular phone, an entry on a calendar, an entry on a clock, an entry into a location device, a telephone order, an electronic message, a webpage interface, interaction with a service representative, and combinations thereof;
wherein said caller is connected, said message is played, and, after said message is played, said caller remains connected.
3. A method of delaying answering a call made to a cellular phone, said method being carried out on a distributed system and comprising the steps of:
recording a message to be provided to a caller making calls said cellular phone;
instructing said message to be played to said caller, said step of instructing being selected from the group consisting of pushing a button on said cellular phone, entering a command using a keypad of said cellular phone, receiving a command from a calendar, receiving a command from a clock, receiving a command from a location device, and combinations thereof;
connecting to said caller;
playing said message to said caller; and
maintaining the connection with said caller after said message has been played.
4. A method of delaying answering a call made to a cellular phone, said method being carried out on a centralized system and comprising the steps of:
recording a message to be provided to a caller making calls to said cellular phone;
instructing said message to be played to said caller; said step of instructing being selected from, the group consisting of pushing a button on said cellular phone, centering a command using a keypad of said cellular phone, receiving a command from a calendar, receiving a command from a clock, receiving a command from a location device, placing a telephone order, sending an electronic message, interacting with a webpage, interacting with a service representative, and combinations thereof;
connecting to said caller;
playing said message to said caller; and
maintaining the connection with said caller after said message has been played.