System and method for generating reports in a network
View Patent ↗Methods and systems are described for generating reports in a communication network. More specifically, the system processes a communication at an enterprise gatekeeper; stores, in memory accessible to the enterprise gatekeeper, information associated with the communication; parses the information associated with the communication; and provides an indication of the parsed information.
1. A computerized method for generating reports in a packet switched network, the method comprising:
processing a communication at a first enterprise gatekeeper;
storing, in memory accessible to the first enterprise gatekeeper, information associated with the communication;
wherein storing information associated with the communication comprises storing an identifier associated with a geographic site, and
wherein storing an identifier associated with a geographic site comprises storing an identifier associated with a business establishment;
parsing the information associated with the communication; and
providing an indication of the parsed information.
2. The method of claim 1 , wherein processing a communication comprises processing a VoIP communication.
3. The method of claim 1 , wherein storing information associated with the communication comprises storing a network identifier associated with a network endpoint.
4. The method of claim 1 , wherein storing information associated with the communication comprises storing signaling information.
5. The method of claim 4 , wherein storing signaling information comprises storing H.323 signaling information.
6. The method of claim 1 , wherein storing information associated with the communication comprises storing a termination cause code.
7. The method of claim 1 , wherein parsing the information comprises normalizing values associated with the information.
8. The method of claim 1 , wherein parsing comprises parsing values from a communication header.
9. The method of claim 1 , wherein providing an indication comprises generating a report containing information associated with the parsed information.
10. The method of claim 9 , wherein generating a report comprises generating a report containing information associated with VoIP call details.
11. The method of claim 1 , further comprising retrieving the information associated with the communication from memory accessible to the enterprise gatekeeper using a log poller.
12. The method of claim 11 , wherein retrieving the information comprises retrieving at regular intervals.
13. The method of claim 11 , wherein retrieving the information comprises retrieving according to a user preference.
14. The method of claim 1 , further comprising processing at least as a second communication at a second enterprise gatekeeper;
storing, in memory accessible to the second enterprise gatekeeper, information associated with the second communication;
parsing the information associated with the second communication;
and providing an indication of the parsed information.
15. The method of claim 14 , wherein the second enterprise gatekeeper is manufactured by a different company than the first enterprise gatekeeper.
16. The method of claim 14 , further comprising retrieving the information associated with the first communication and the second communication using a log poller.
17. The method of claim 14 , wherein providing an indication of the parsed information comprises providing an indication of the information associated with the first communication and the information associated with the second communication.
18. A computerized system for generating reports in a packet switched network, the system comprising:
a first enterprise gatekeeper communicatively coupled to a reporting server;
wherein the first enterprise gatekeeper is programmed to process a communication at the first enterprise gatekeeper and store, in memory accessible to the first enterprise gatekeeper, information associated with the communication;
wherein the information associated with the communication comprises an identifier associated with a geographic site and a business establishment; and
wherein the reporting server is programmed to parse the information associated with the communication and provide an indication of the parsed information.
19. The system of claim 18 , wherein the communication comprises a VoIP communication.
20. The system of claim 18 , wherein the information associated with the communication comprises a network identifier associated with a network endpoint.
21. The system of claim 18 , wherein the information associated with the communication comprises signaling information.
22. The system of claim 21 , wherein the signaling information comprises H.323 signaling information.
23. The system of claim 18 , wherein the information associated with the communication comprises a termination cause code.
24. The system of claim 18 , wherein the reporting server parses the information to normalize values associated with the information.
25. The system of claim 18 , wherein the reporting server parses values from a communication header.
26. The system of claim 18 , wherein the indication comprises a report containing information associated with the parsed information.
27. The system of claim 26 , wherein the report contains information associated with VoIP call details.
28. The system of claim 18 , comprising a log poller programmed to retrieve the information associated with the communication from memory accessible to the enterprise gatekeeper.
29. The system of claim 28 , wherein the log poller retrieves the information at regular intervals.
30. The system of claim 28 , wherein the log poller retrieves the information according to a user preference.
31. The system of claim 18 , further comprising at least a second enterprise gatekeeper communicatively coupled to the reporting server;
wherein the second enterprise gatekeeper is programmed to process at least a second communication at the second enterprise gatekeeper and store, in memory accessible to the second enterprise gatekeeper, information associated with the second communication; and
wherein the reporting server is programmed to parse the information associated with the second communication and provide an indication of the parsed information.
32. The system of claim 31 , wherein the second enterprise gatekeeper is manufactured by a different company than the first enterprise gatekeeper.
33. The system of claim 32 , further comprising a log poller programmed to retrieve the information associated with the first communication and the second communication.
34. The system of claim 31 , wherein the reporting server is programmed to parse the information associated with the first communication and the second communication and provide an indication of the parsed information.