Communication device with intelligent communication management and method therefor
A communication device ( 100 ) having intelligent communication management includes a transceiver ( 110 ), a memory ( 120 ), and a communications manager application ( 140 ). The communication device ( 100 ) initiates communication connections sequentially with a plurality of communication means associated with a contact in response to a user input or alternatively based on a preset communication preference. The contact and associated communication means are stored in memory ( 120 ). When a communication connection is disconnected or not able to be established, the communications manager application ( 140 ) identifies the next communications means to initiate a communication connection with the contact.
1. A method for intelligent communication management within a communication device comprising the steps of:
storing a communication preference identifying one or more communication means for sequentially initiating communication with the contact, wherein the communication preference comprises a communication preference chosen from a group consisting of a fixed communication order, a pattern communication order, a time based communication order, and a calendar based communication order;
initiating communication with a contact using a first communication means via a first communication connection;
detecting that the first communication connection is disconnected;
identifying a second communication means associated with the contact, wherein the second communication means is identified by the communication preference;
initiating communication with the contact via a second communication connection to the second communication means.
2. A method as recited in claim 1 , wherein the detecting step comprises:
determining that the first communication connection is not established.
3. A method as recited in claim 1 further comprising the steps of:
retrieving a historical communication pattern for the contact;
setting the communication preference for the contact using the historical communication pattern.
4. A method as recited in claim 1 further comprising the steps of:
storing one or more communication preference orders each associated with a timeframe;
determining a current time;
matching the current time with one of the timeframes; and
setting the communication preference to the communication preference order associated with the matched timeframe.
5. A method as recited in claim 1 further comprising the steps of:
storing one or more calendar events each associated with a time frame, wherein each calendar event has an associated communication preference order;
determining a current time;
matching the current time with one of the timeframes; and
setting the communication preference to the communication preference order of the calendar event associated with the matched timeframe.
6. A method as recited in claim 1 further comprising the steps of:
storing one or more communication means for the contact;
displaying the stored one or more communication means; and
selecting the second communication means from the displayed one or more communication means prior to the initiating the second communication step.
7. A method as recited in claim 1 further comprising the steps of:
displaying the second communication means; and
selecting the second communication means prior to the initiating the second communication connection step.
8. A communication device having intelligent communication management, the communication device comprising:
a transceiver for communicating with a contact using a first communication means via a first communication connection;
a processor coupled to the transceiver for processing signals received from the transceiver and sending commands to the transceiver for communicating with one or more communication means including the first communication means and a second communication means;
a memory coupled to the processor for storing one or more contacts each having one or more associated communication means, the memory storing the contact associated with the first communication means and the second communication means; and
a communications manager application coupled to the processor and to the memory, wherein the communications manager application is adapted to:
detect that the first communication connection with the contact is disconnected;
identify the second communication means associated with the contact; and
cause the processor to initiate a second communication connection to the second communication means.
9. A communication device having intelligent communication management as recited in claim 8 wherein the memory further stores one or more communication preferences identifying the sequential order of the communication means for initiating communication with the contact, wherein the second communication means is identified by the communication preference.