IP Library Granted Patent US 7,346,509
Granted Patent B2
US 7,346,509 · App. 10/672,767 · Granted Mar 18, 2008

Software for statistical analysis of speech

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Quick Facts
Patent No.
US 7,346,509
App. No.
10/672,767
Granted
Mar 18, 2008
Kind
B2
Abstract

Computer-implemented methods and apparatus are provided to facilitate the recognition of the content of a body of speech data. In one embodiment, a method for analyzing verbal communication is provided, comprising acts of producing an electronic recording of a plurality of spoken words; processing the electronic recording to identify a plurality of word alternatives for each of the spoken words, each of the plurality of word alternatives being identified by comparing a portion of the electronic recording with a lexicon, and each of the plurality of word alternatives being assigned a probability of correctly identifying a spoken word; loading the word alternatives and the probabilities to a database for subsequent analysis; and examining the word alternatives and the probabilities to determine at least one characteristic of the plurality of spoken words.

Claims (26)

1. A method for analyzing verbal communication, the method comprising acts of:

(A) producing an electronic recording of a plurality of spoken words;

(B) processing the electronic recording to identify a plurality of word alternatives for each of the spoken words, each of the plurality of word alternatives being identified by comparing a portion of the electronic recording with a lexicon, each of the plurality of word alternatives being assigned a probability of correctly identifying a spoken word;

(C) loading the word alternatives and the probabilities to a database for subsequent analysis; and

(D) examining the word alternatives and the probabilities to determine at least one characteristic of the plurality of spoken words;

wherein the at least one characteristic includes a frequency with which a first word alternative occurs within the plurality of spoken words; and

wherein the at least one characteristic further includes a frequency with which a second word alternative occurs within the plurality of spoken words, and a comparison of the frequencies of the first word alternative and the second word alternative.

2. The method of claim 1 , wherein the at least one characteristic further includes a comparison of the frequencies of the first word alternative and the second word alternative in a plurality of time periods.

3. The method of claim 1 , wherein the at least one characteristic includes a presence of a pattern, the pattern comprising a defined sequence of word alternatives.

4. The method of claim 3 , wherein the pattern is defined by a human user.

5. The method of claim 4 , wherein the pattern is defined using a graphical user interface.

6. The method of claim 1 , further comprising an act, performed before the act (B), comprising modifying the lexicon.

7. The method of claim 1 , wherein the act (C) further comprises loading the word alternatives and the probabilities to a database.

8. A computer-readable medium having instructions recorded thereon, which instructions, when executed by a computer, perform a method for analyzing verbal communication, the method comprising acts of:

(A) producing an electronic recording of a plurality of spoken words;

(B) processing the electronic recording to identify a plurality of word alternatives for each of the spoken words, each of the plurality of words alternatives being identified by comparing a portion of the electronic recording with a lexicon, each of the plurality of word alternatives being assigned a probability of correctly identifying a spoken word;

(C) loading the word alternatives and the probabilities to a database for subsequent analysis; and

(D) examining the word alternatives and the probabilities to determine at least one characteristic of the plurality of spoken words.

wherein the at least one characteristic includes a frequency with which a first word alternative occurs within the plurality of spoken words; and

wherein the at least one characteristic further includes a frequency with which a second word alternative occurs within the plurality of spoken words, and a comparison of the frequencies of the first word alternative and the second word alternative.

9. The method of claim 8 , wherein the at least one characteristic further includes a comparison of the frequencies of the first word alternative and the second word alternative in a plurality of time periods.

10. The method of claim 8 , wherein the at least one characteristic includes a presence of a pattern, the pattern comprising a defined sequence of word alternatives.

11. The method of claim 8 , wherein the pattern is defined by a human user.

12. The method of claim 11 , wherein the pattern is defined using a graphical user interface.

13. The method of claim 8 , further comprising an act, performed before the act (B), comprising modifying the lexicon.

14. The method of claim 8 , wherein the act (C) further comprises loading the word alternatives and the probabilities to a database.

Assignments (8)
RELEASE OF SECURITY INTEREST Recorded Jun 27, 2016
From: SILICON VALLEY BANK
To: CALLMINER, INC.
Reel/Frame 039173/0297 →
RELEASE OF SECURITY INTEREST Recorded Sep 2, 2014
From: INTERSOUTH PARTNERS VI, L.P.; SIGMA PARTNERS 7, L.P.; SIGMA ASSOCIATES 7, L.P.; SIGMA INVESTORS 7, L.P.; FLORIDA GROWTH FUND LLC
To: CALLMINER, INC.
Reel/Frame 033673/0270 →
SECURITY AGREEMENT Recorded Oct 28, 2013
From: CALLMINER, INC.
To: INTERSOUTH PARTNERS VI, L.P.; SIGMA PARTNERS 7, L.P.; SIGMA ASSOCIATES 7, L.P.; SIGMA INVESTORS 7, L.P.; FLORIDA GROWTH FUND LLC
Reel/Frame 031506/0451 →
SECURITY AGREEMENT Recorded Sep 21, 2012
From: CALLMINER, INC.
To: INTERSOUTH PARTNERS VI, L.P.; SIGMA PARTNERS 7, L.P.; SIGMA ASSOCIATES 7, L.P.; SIGMA INVESTORS 7, L.P.; FLORIDA GROWTH FUND LLC
Reel/Frame 029026/0642 →
SECURITY AGREEMENT Recorded Sep 28, 2011
From: CALLMINER, INC.
To: INTERSOUTH PARTNERS VI, L.P.
Reel/Frame 026979/0289 →
SECURITY AGREEMENT Recorded May 19, 2011
From: CALLMINER, INC.
To: SILICON VALLEY BANK
Reel/Frame 026306/0427 →
CONVERSION OF ASSIGNEE FROM FLORIDA CORPORATION TO DELAWARE CORPORATION Recorded Aug 25, 2006
From: CALLMINER, INC.
To: CALLMINER, INC.
Reel/Frame 018312/0479 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 21, 2005
From: GALLINO, JEFFREY A.
To: CALLMINER, INC.
Reel/Frame 016478/0452 →