System and method for automated customized content delivery for web sites
A system and method for customizing commercial web content delivered to a user's web browser. The user's consumer demographic data and preferences are gathered and stored in a database. These preferences are matched to one of a number of stored customer models. The model is then matched to one of a number of web content alternatives, and that web content is used to compose the web site downloaded to the customer's web browser.
1 . A method of providing web site content to a web site customer, comprising the steps of:
collecting customer data about the customer's demographics and commercial preferences during one or more prior visits by the customer to the web site;
storing customer models in a models database accessible by a web site host;
storing a number of alternative web content formats, including a default format, in a content database accessible by the web site host;
receiving a web site request from the customer;
identifying the customer;
accessing the customer's customer data, based on the identifying step;
determining whether the customer data matches one of the customer models;
if the customer data matches a model, selecting a web content format corresponding to that model;
if the customer data does not match a model, selecting the default format; and
downloading web content corresponding to the selected web content format to the customer's web browser.
2 . A method of providing web site content to a user of a web browser, comprising the steps of:
collecting customer data about the user's consumer preferences during one or more visits by the user to the web site;
storing customer models in a models database accessible by a web site host;
storing a number of alternative web content formats in a content database accessible by the web site host;
receiving a web site content request from the user;
identifying the user;
accessing the user's customer data, based on the identifying step;
matching the user's customer data to one of the customer models;
selecting a web content format corresponding to the model matched in the preceding step; and
downloading web content corresponding to the selected web content format to the web browser.
3 . The method of claim 2 , wherein at least one of the models is a savings focused model.
4 . The method of claim 2 , wherein at least one of the models is a cost focused model.
5 . The method of claim 2 , wherein at least one of the models is a technology focused model.
6 . The method of claim 2 , wherein at least one of the web content formats is a savings focused format.
7 . The method of claim 2 , wherein at least one of the web content formats is a cost focused format.
8 . The method of claim 2 , wherein at least one of the web content formats is a technology focused format.
9 . The method of claim 2 , wherein the web content format determines at least the arrangement of the web content.
10 . The method of claim 2 , wherein the web content format determines at least the information contained in the web site.
11 . The method of claim 2 , wherein the web content format determines at least the visual aspects of the web site.
12 . The method of claim 2 , wherein the matching step is performed while the user is on line to the web site.
13 . The method of claim 2 , wherein the collecting step is performed while the user is on line to the web site.
14 . A system for providing web site content to a user of a web browser, comprising:
a customer data database operable to store data about the user's consumer preferences;
a models database operable to store a number of customer models;
a web content database operable to store a number of alternative web content formats for the web site; and
a web site host operable to access the customer data database, the models database, and the web content database, and further operable to: receive an identifier of each user that accesses the web site; to assign the user to a model, based on the user's customer data; to match the model to a web content format, and to download the matched web content format to the user's web browser.
15 . The system of claim 14 , wherein the models database stores one or more customer models from the following groups: cost focused, savings focused, and technology focused.
16 . The system of claim 14 , wherein the web content format database stores one or more web content formats from the following groups: cost focused, savings focused, and technology focused.
17 . The system of claim 14 , wherein the web site host is operable to collect customer data during visits of customers to the web site.
18 . The system of claim 14 , wherein at least one of the web content formats is a default format.
19 . The system of claim 14 , wherein the web site host assign the user to a model and matches the model to a web content format while the user is on-line to a web site.