IP Library Granted Patent US 7,191,221
Granted Patent B2
US 7,191,221 · App. 10/697,900 · Granted Mar 13, 2007

Method for managing electronic mail receipts using audio-visual notification enhancements

Assignee: International Business Machines Corporation
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 7,191,221
App. No.
10/697,900
Granted
Mar 13, 2007
Kind
B2
Abstract

The present invention provides a monitoring subsystem that would capture all incoming MDN messages (return receipts), and rather than posting individual MDN notes in the user's in-box, a tracking and update subsystem would correlate the incoming responses by reading the appropriate fields in the captured MDN message, and would then use this data to update/create the new functionality.

Claims (31)

1. A method for managing electronic mail return receipts using audio-visual notification comprising the steps of:

initiating an electronic mail return receipt operation;

determining features of a return receipt notification display, by prompting a message initiator to select a return receipt notification display procedure and capturing a highlighted recipient of the message at the message initiator location when a recipient has received and opened the message;

detecting a message at the receiver destination;

transmitting a return receipt back to the message initiator;

capturing the return receipt at the message initiator location;

identifying the specific receiver destination transmitting the return receipt; and

displaying the specific receiver destination to the message initiator.

2. The method as described in claim 1 wherein the return receipt notification display procedure comprises creating a list of recipients of the original message at the message initiator location and indicating when a recipient from the recipient list has received and opened the message.

3. The method as described in claim 1 wherein said return receipt capturing step further comprises:

intercepting an incoming message at the message initiator location;

determining whether the detected message is message disposition notification;

when the determination is the detected message is a message disposition notification, identifying the original message at the message initiator location; and

matching the sender of the message disposition notification to a corresponding recipient on the original message transmitted by the message initiator.

4. A computer program product in a computer readable medium for managing electronic mail return receipts using audio-visual notification comprising:

instructions for initiating an electronic mail return receipt operation;

instructions for determining features of a return receipt notification display including instructions for prompting a message initiator to select a return receipt notification display procedure and instructions for capturing a highlighted recipient of the message at the message initiator location when a recipient has received and opened the message;

instructions for detecting a message at the receiver destination;

instructions for transmitting a return receipt back to the message initiator;

instructions for capturing the return receipt at the message initiator location;

instructions for identifying the specific receiver destination transmitting the return receipt; and

instructions for displaying the specific receiver destination to the message initiator.

5. The computer program product as described in claim 4 wherein the return receipt notification display procedure comprises instructions for creating a list of recipients of the original message at the message initiator location and instructions for indicating when a recipient from the recipient list has received and opened the message.

6. The computer program product as described in claim 4 wherein said return receipt capturing instructions further comprise:

instructions for intercepting an incoming message at the message initiator location;

instructions for determining whether the detected message is message disposition notification;

when the determination is the detected message is a message disposition notification, instructions for identifying the original message at the message initiator location; and

instructions for matching the sender of the message disposition notification to a corresponding recipient on the original message transmitted by the message initiator.

7. The computer program product as described in claim 6 further comprising before said matching instruction, instructions for determining whether the original transmitted message had multiple recipients.

8. The computer program product as described in claim 4 further comprising before said return receipt transmitting instructions, instructions for creating a queue at a receiver destination and instructions for queuing a return receipt notification in response to the detection of the opening of a message at the receiver destination.

9. The computer program product as described in claim 4 wherein said display type determination instructions further comprise instructions for prompting the message initiator to select a return receipt notification display procedure.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 30, 2003
From: SCHATZ, HARRY; GUSLER, CARL PHILLIP; HAMILTON, RICK A., II; SEAMAN, JAMES WESLEY
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 014658/0513 →
Continuity (1)
Related Publication 20050097176A1 · May 5, 2005