Method and system for connecting calls

1. A system for connecting calls, comprising:

a telecommunication appliance including

a display;

a user input; and

means for making a call;

a digital directory, which is in communication with and accessible by the telecommunication appliance, and includes a plurality of digital directory entries;

wherein

a digital directory entry includes information about a business, and

the telecommunication appliance

displays some of the digital directory entries from the digital directory on the display;

receives a user selection of a digital directory entry representing a selected business via the user input, wherein the information about the selected business includes a business id; and

makes a call to the selected business using the means for making a call and the information about the selected business from the selected digital directory entry;

a telecommunications service, which is connected to the telecommunication appliance via a network and looks up the selected business phone number using the business id, and connects the call to the selected business; and

a digital directory service, which is connected to the telecommunications service with an Internet Protocol (IP) network and includes a digital directory database that includes a plurality of digital directory entries corresponding to the plurality of digital directory entries on the digital directory, wherein the telecommunications service communicates a record of the call to the selected business for recording with the corresponding digital directory entry in the digital directory database.

2. The system of claim 1 , further comprising:

a telephone operably connected to the telecommunication appliance, wherein the means for making the call is a modem that opens a connection to the telephone and dials a number to connect to the business.

3. The system of claim 1 , wherein the telecommunication appliance is an appliance chosen from a list consisting of: a personal data assistant (PDA), a mobile phone, and a mobile electronic mail device.

4. The system of claim 1 , wherein the digital directory is a CD-ROM, the telecommunication appliance includes a CD-ROM drive, and the digital directory is inserted into the CD-ROM.

5. The system of claim 1 , wherein the digital directory is a DVD-ROM, the telecommunication appliance includes a DVD-ROM drive, and the digital directory is inserted into the DVD-ROM.

6. The system of claim 1 , wherein the digital directory is chosen from a list consisting of: a CD-ROM, a DVD-ROM, a CD-R, a DVD-R, a CD-RW, a memory stick, and a USB memory stick.

7. The system of claim 1 , wherein the means for making a call is a phone.

8. A method for connecting calls from a digital directory, comprising:

accessing a digital directory using a telecommunication appliance, wherein the digital directory includes a plurality of digital directory entries, and a digital directory entry including information about a business;

displaying some of the plurality of digital directory entries on a display of the telecommunication appliance, wherein a digital directory entry in the digital directory includes a business id;

receiving a user selection of a displayed digital directory entry, wherein the selected digital directory entry represents a selected business;

connecting a call from the user to the selected business, wherein the connecting step includes:

the telecommunication appliance connecting to a telecommunications service based on the received user selection;

the telecommunications service transmitting a request for the selected digital directory entry business id to the telecommunication appliance;

the telecommunication appliance providing the requested business id to the telecommunications service;

the telecommunications service looking up the phone number of the selected business using the business id of the selected digital directory entry; and

the telecommunications service dialing the business with the phone number and opening a connection between the business and the user;

connecting to a digital directory service when the telecommunication appliance connects to the telecommunication service; and

transmitting information to the digital directory service regarding the call from the user to the business.

9. The method of claim 8 , wherein the connecting step includes:

the telecommunication appliance making a call based on the received user selection.

10. The method of claim 8 , wherein the digital directory service includes a digital directory database that includes a plurality of digital directory entries corresponding to the plurality of digital directory entries on the digital directory, the method further comprising:

recording the information regarding the call with the corresponding digital directory entry in the digital directory database.

11. The method of claim 10 , further comprising:

connecting to the digital directory service;

accessing the digital directory database; and

viewing the information regarding the call.

12. The method of claim 8 , further comprising:

a business accessing a digital directory service via an internet connection, wherein the digital directory service includes a digital directory database;

creating a digital directory entry;

storing the digital directory entry in the digital directory database; and

repeating the accessing, creating and storing steps for a plurality of business, whereby a plurality of digital directory entries are stored in the digital directory database.

13. The method of claim 12 , further comprising:

creating the digital directory by saving the plurality of digital directory entries on a digitally-recordable media.

14. The method of claim 8 , wherein the telecommunication appliance is chosen from a list consisting of: a personal data assistant (PDA), a mobile phone, and a mobile electronic mail device.

15. The method of claim 8 , wherein the digital directory is a CD-ROM, the telecommunication appliance includes a CD-ROM drive, and the digital directory is inserted into the CD-ROM.

16. The method of claim 8 , wherein the digital directory is a DVD-ROM, the telecommunication appliance includes a DVD-ROM drive, and the digital directory is inserted into the DVD-ROM.

17. The method of claim 8 , wherein the digital directory is chosen from a list consisting of: a CD-ROM, a DVD-ROM, a CD-R, a DVD-R, a CD-RW, a memory stick, and a USB memory stick.

18. A computer-readable medium encoded with instructions capable of being executed by a computer for a method comprising:

accessing a digital directory using a telecommunication appliance, wherein the digital directory includes a plurality of digital directory entries, and a digital directory entry including information about a business;

displaying some of the plurality of digital directory entries on a display of the telecommunication appliance, wherein a digital directory entry in the digital directory includes a business id;

receiving a user selection of a displayed digital directory entry, wherein the selected digital directory entry represents a selected business;

connecting a call from the user to the selected business, wherein the connecting step includes:

the telecommunication appliance connecting to a telecommunications service based on the received user selection;

the telecommunications service transmitting a request for the selected digital directory entry business id to the telecommunication appliance;

the telecommunication appliance providing the requested business id to the telecommunications service;

the telecommunications service looking up the phone number of the selected business using the business id of the selected digital directory entry; and

the telecommunications service dialing the business with the phone number and opening a connection between the business and the user;

connecting to a digital directory service when the telecommunication appliance connects to the telecommunication service; and

transmitting information to the digital directory service regarding the call from the user to the business.

19. The computer-readable medium of claim 18 , wherein the instructions for executing the connecting step include instructions for:

the telecommunication appliance making a call based on the received user selection.

20. The computer-readable medium of claim 18 , wherein the digital directory is chosen from a list consisting of: a CD-ROM, a DVD-ROM, a CD-R, a DVD-R, a CD-RW, a memory stick, and a USB memory stick.

21. The computer-readable medium of claim 18 , wherein the computer-readable medium is a memory in the telecommunications appliance.