Cash dispensing automated banking machine diagnostic device
View Patent ↗An automated banking machine ( 10 ) includes a lockable first fascia portion ( 20 ) which when unlocked enables access to a chest lock input device ( 104 ), inputs to which enable opening a chest door ( 18 ) of the machine. Opening the first fascia portion also enables access to an actuator ( 116 ) which enables moving a second fascia portion ( 22 ) for conducting service activities. A controller ( 72 ) in the machine selectively illuminates light emitting devices ( 118, 126 ) for purposes of facilitating user operation of the machine. Sensing devices ( 128 ) adjacent a card reader slot ( 28 ) on the machine enables the controller to detect the presence of unauthorized card reading devices. Servicing the machine is facilitated through use of a portable diagnostic article ( 98 ) which enables the controller to access diagnostic data stored in memory and which provides data indicative of the significance of the diagnostic data.
1. Apparatus comprising:
a diagnostic article adapted to be operatively connected to and disconnected from an ATM capable of dispensing cash, wherein the diagnostic article includes computer readable ATM service data capable of being read through operation of the ATM, wherein at least a portion of the ATM service data is encrypted and is capable of being decrypted by diagnostic software operating in at least one processor of the ATM, wherein the decrypted ATM service data is capable of being used by the diagnostic software operating in the at least one processor of the ATM to enable visual information to be provided through a display device of the ATM, at least some of which visual information is provided responsive to ATM service data read from the diagnostic article and diagnostic data stored in at least one data store of the ATM, which diagnostic data concerns at least one operational characteristic of at least one transaction function device of the ATM.
2. The apparatus according to claim 1 wherein the diagnostic article comprises a portable storage medium.
3. The apparatus according to claim 2 wherein the portable storage medium comprises a CD.
4. The apparatus according to claim 2 wherein the portable storage medium comprises a DVD.
5. The apparatus according to claim 2 wherein the portable storage medium comprises a portable flash memory device.
6. The apparatus according to claim 1 , wherein the ATM service data includes data capable of being used by the diagnostic software operating in the at least one processor of the ATM to cause the visual information to be provided through the display device, which visual information includes indicia indicative of significance of the diagnostic data.
7. The apparatus according to claim 6 , wherein the decrypted ATM service data enables the at least one processor to output the indicia indicative of significance.
8. The apparatus according to claim 6 , wherein the indicia indicative of significance corresponds to diagnostic data stored in at least one data store of the ATM concerning at least one operational characteristic of a cash dispenser of the ATM.
9. The apparatus according to claim 1 , wherein the diagnostic article includes data corresponding to at least one code capable of being read from the diagnostic article through operation of the ATM, wherein the at least one code is capable of being authenticated through operation of the at least one processor of the ATM, wherein successful authentication of the at least one code is operative to enable the diagnostic software operating in the at least one processor of the ATM to cause the visual information to be provided through the display device of the ATM, and wherein unsuccessful authentication of the at least one code is operative to prevent the diagnostic software operating in the at least one processor of the ATM from causing the visual information to be provided through the display device of the ATM.
10. The apparatus according to claim 9 , wherein the encrypted ATM service data corresponds to the at least one code.
11. The apparatus according to claim 9 , wherein the at least one code is capable of being authenticated with respect to at least one of a date determined through operation of the at least one processor, an input provided through an input device of the ATM, and data stored in the ATM.
12. The apparatus according to claim 11 , wherein the diagnostic article includes the diagnostic software capable of being read from the diagnostic article by the at least one processor of the ATM, wherein the diagnostic software is operative in the at least one processor of the ATM to authenticate the at least one code.
13. The apparatus according to claim 1 , wherein the diagnostic article includes at least a portion of the diagnostic software stored thereon.
14. The apparatus according to claim 13 , wherein the diagnostic software includes a browser capable of selectively accessing different portions of ATM service data from the diagnostic article.
15. The apparatus according to claim 1 , wherein the diagnostic article includes diagnostic instructions capable of enabling the at least one processor to interact with at least one of a plurality of transaction function devices in the ATM to operate to conduct at least one diagnostic test.
16. An article comprising:
computer readable media adapted to be selectively operatively connected with and disconnected from a cash dispensing automated banking machine, wherein the computer readable media includes computer executable instructions including service manual data corresponding to a plurality of service procedures for a cash dispensing automated banking machine, wherein the instructions are capable of being processed through operation of browser software to produce a plurality of outputs corresponding to a plurality of service procedures, and wherein when the article is in operative connection with a cash dispensing automated banking machine, at least one processor of the machine is operative responsive to the instructions to access diagnostic data stored in at least one data store of the machine concerning operation of at least one transaction function device of the machine, wherein the at least one transaction function device is operative to cause cash to be dispensed from the machine, and wherein the at least one processor of the machine is operative responsive to browser software operating in the at least one processor, the accessed diagnostic data and service manual data to cause at least one output device of the machine to output indicia corresponding to at least one service procedure for the machine.