Operationalizing a learning solution
View Patent ↗A learning solution context is specified in terms of formal and informal learning within zones of interaction. Solution components of purpose/outcome, measurement, technology/infrastructure, resources, and process are specified and selected to align each to the solution context providing an optimal learning solution for a particular client.
1. A process for defining a learning solution, comprising the steps of:
providing a learning solution context as a circular diagram having specific radial width for zones and an inner circular wedge area defining a ratio of formal to informal learning for each of said zones; and
defining the content of each of a plurality of solution components to align with said zones and said circular wedge area for each of said zones of said solution context.
2. The process of claim 1 , wherein said zones represent types of interaction.
3. The process of claim 1 , wherein said solution components comprise purpose/outcomes, measurement, technology/infrastructure, resources, and process.
4. The process of claim 3 , wherein said purpose is a business purpose comprising increasing sales or decreasing errors.
5. The process of claim 3 , wherein said outcomes comprises employee compliance with regulations, certification in a profession, or performing new procedures.
6. The process of claim 3 , wherein said measurement includes calculating a return on investment for learner performance.
7. The process of claim 3 , wherein said technology/infrastructure includes network, hardware, and software, for access and delivery of learning experiences.
8. The process of claim 3 , wherein said resources comprises processes for adapting source material from content and curriculum publishers, scheduling space and equipment, assigning trainers, locating mentors, or licensing software.
9. The process of claim 3 , wherein said process comprises new governance committees, incentives to encourage new behaviors, or responsibilities for updates.