Method for tracking a mail piece
View Patent ↗A system and method for tracking a mail piece includes capturing an image of the mail piece, associating a tracking number for the mail piece with the image, providing the mail piece and tracking number to a carrier, and utilizing information from the image to investigate a lack of delivery if no delivery verification is received from the carrier within a certain time period. The system and method may also include extracting information from a portion of the image and presenting the extracted information to a carrier, receiving additional information related to the mail piece from the carrier in response to presenting the extracted information, providing the mail piece, the additional information, and a tracking number for the mail piece to a carrier, inserting the mail piece into a mail stream, and then utilizing information from the image to investigate a lack of delivery if no delivery verification is received from the carrier within a certain time period.
1. A method of tracking a mail piece comprising:
capturing an image of the mail piece;
associating a tracking number for the mail piece with the image;
providing the mail piece and tracking number to a carrier; and
utilizing information from the image to investigate a lack of delivery if no delivery notification is received from the carrier within a certain time period.
2. A method of tracking a mail piece comprising:
capturing an image of the mail piece;
extracting information from a portion of the image and presenting the extracted information to a carrier;
providing the mail piece, the additional information, and a tracking number for the mail piece to a carrier;
inserting the mail piece into a mail stream;
receiving additional information related to the mail piece from the carrier in response to presenting the extracted information; and
utilizing information from the image to investigate a lack of delivery if no delivery verification is received from the carrier within a certain time period.
3. The method of claim 1 further comprising extracting information from a portion of the image to automatically process the mail piece.
4. The method of claim 1 further comprising:
extracting information from a portion of the image and presenting the extracted information to a carrier; and
receiving additional information regarding the mail piece from the carrier in response.
5. The method of claim 4 , wherein a mail service provider extracts the information and receives the information, and wherein the mail service provider presents a portion of the extracted information and a portion of the additional information to a user.