Device for the management of communications by the selection of terminals and the communication medium
View Patent ↗A device is dedicated to the management of communications between communication terminals (TMi, TFi and PCi). This device includes a memory (M) which stores user identifiers in correspondence with lists of at least one communication terminal identifier, and processing means (PM) which are charged, when they receive a call request to a user, known as the called user, from another user, known as the calling user, to access the memory (M) in order to extract from it the lists of identifiers associated with the calling and called users, and then to determine, from these extracted lists, a calling and a called terminal which are likely to establish a call between them that will satisfy the call request, in accordance with at least one availability criterion.
1. A device for the management of communications between communication terminals, the device comprising:
a memory storing the identifiers of users in correspondence with lists of at least one communication terminal identifier; and
processing means for, on receipt of a call request to a called user from a calling user, accessing said memory in order to extract the lists of identifiers of terminals which are associated with the identifiers of said calling users and said called users, and then determining, from said extracted lists, a calling terminal and a called terminal which is likely to establish a call between the calling terminal and the called terminal which satisfies said call request of said calling user, in accordance with at least one availability criterion.
2. A device according to claim 1 , wherein said processing means determine said calling terminals and said called terminals, as well as a communication medium which is suitable for said calling terminals and said called terminals.
3. A device according to claim 2 , wherein said determined medium is configured to provide for the transmission of the greatest number of different types of data.
4. A device according to claim 1 , wherein said processing means performs the determining in accordance with a state of availability of said calling terminals and said called terminals.
5. A device according to claim 4 , wherein said memory stores said communication terminal identifiers in correspondence with said state of availability of said communication terminal identifiers.
6. A device according to claim 1 , wherein the communication which satisfies said request should take place via at least one communication network presenting a state of availability of resources, wherein said processing means performs the determining in accordance with the state of availability of said communication network resources.
7. A device according to claim 1 , wherein said processing means performs the determining in accordance with at least one auxiliary criterion.
8. A device according to claim 7 , wherein said processing means performs the determining in accordance with the state of accessibility of the users, wherein said accessibility constitutes said auxiliary criterion.
9. A device according to claim 8 , wherein said memory stores said user identifiers in correspondence with said state of accessibility.
10. A device according to claim 7 , wherein said processing means performs the determining in accordance with the preferences of terminal use of the calling and/or called users, where said preferences of use constitute said auxiliary criterion.
11. A device according to claim 10 , wherein said memory stores said user identifiers in correspondence with a terminal use preference.
12. A device according to with claim 7 , wherein at least one of said users is associated with a company which has defined a policy for the use of terminals and/or media, and that said processing means performs the determining in accordance with said policy of use, wherein said policy of use constitutes an auxiliary criterion.
13. A device according to claim 7 , wherein said processing means performs the determining in accordance with the level of quality associated with said calling and/or called users, where said quality levels constitute said auxiliary criterion.
14. A device according to claim 13 , wherein said memory stores said user identifiers in correspondence with information representing a communication quality level.
15. A device according to claim 7 , wherein said processing means performs the determining in accordance with the hierarchical level of the calling and/or called users, wherein said hierarchical level comprises auxiliary criterion.
16. A device according to claim 15 , wherein said memory stores said user identifiers in correspondence with information representing a hierarchical level in said company.
17. A device according to claim 7 , wherein said processing means performs the determining in accordance with geographical location information of the calling and/or called users, and the topology of at least one communication network in which said communication must take place, wherein said geographical location constitutes an auxiliary criterion.
18. A device according to claim 17 , wherein said memory stores user identifiers in correspondence with information representing said geographical location.
19. A device according to claim 7 , wherein said processing means performs the determining in accordance with connection resource availability information of at least one communication network in which said communication must take place, constituting an auxiliary criterion.
20. A device according to claim 7 , wherein said processing means transmits to said calling user data which are representative of the medium determined for said call.
21. A device according to claim 1 , wherein said processing means, after determination of said calling terminals and said called terminals, orders the establishment of the call between said calling terminals and called terminals.
22. A device according to claim 21 , wherein said processing means orders said establishment automatically.
23. A device according to claim 21 , wherein said processing means orders said establishment in the event of receiving an authorization from said calling user and or said called user.
24. A device according to claim 21 , wherein said processing means determines another called terminal, and establishes another call between them to satisfy said request, and/or another communication medium, in the event that it is not possible to establish said communication.
25. A call server for a communication network comprising at least one management device in accordance with claim 1 .